How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREClassic Collision
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 248 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Classic Collision for 3 kinds of job.
Classic Collision for body & trim
Clear ✕All 49 Google reviews tagged “Body & Trim” · showing 40
Great customer service. Erin in the Burlington office kept me update on everything that wss going on with my car. She was so professional and quick. They are a group of classy people working for Classic Collision group!! Keep up the great work!!
Thank you to the team at Classic Collision for the outstanding work done to repair my vehicle.
This Company exceeded my expectations ‼️ They did A great job with my repairs. They communicated super well and they got the job done in a timely manner ‼️🙌🏾 Edit : 2026 and my car was hit again . Went back to them and they literally did better than the first time 😂🫡 I love these guys ! Mike is 🔥🔥🔥
Fast and good quality
Very experienced personnel and gave me a good insight before work started. Answered my questions throughout and kept me informed about the progress. I still don’t understand why the prices figures mentioned on the paperwork don’t match what insurance shared.
I have worked with this business before, and they were timely in getting the work completed, and finding a PDR person that could do a quality job for less than another PDR person was going to charge, which I was appreciative of Classic Collision finding someone that could do so for my expenditures.
They were excellent! Their smiles 😃 made me feel welcomed! Thanks for your services! Have a blessed day!
Top notch experience! Fast, friendly and efficient. Vehicle looks like new again. Definitely would use again.
I had an outstanding experience with Classic Collision in Raleigh. From start to finish, the entire process was professional, organized, and stress-free. The staff kept me informed throughout the repair with regular updates, answered all of my questions, and treated me with courtesy and respect. The quality of the…
Great customer service came in, because of a busted bumper and they took me in the same day and got my car back within an hour!
Brooke and her team did such an amazing job . I can’t even begin to tell you how much I appreciate them for fixing my crazy mistake ! I am a single mother and I worked super hard to purchase my dream truck and was devastated when I messed up my door but Brooke made me comfortable the entire process. I can’t even…
Classic Collision did an amazing job on my 4Runner. The whole process was smooth and they had it done ahead of schedule. The work was flawless and the staff was honest and easy to deal with. Highly recommend!
Classic Collision provided excellent vehicle repair and customer service. I highly recommend!!
Classic collision did a great job on my van. Repairs were done quickly and customer service was great.
Never had any issues with everyone who works there and Jeremy is the go to guy to get things done right..
The best people I've ever dealt with in the automotive industry, straight answers no bull shit. Ever person I talked to was nice and not short answered because they were busy, and there work is outstanding with precise time lines, could not recommend them any higher
Great customer service
They’ve done really good work for me on two different cars. Nice folks to work with and solid repair work.
They were really nice people, did a fantastic job, were economical, and the car was ready quickly.
Great company! Got me in quick, great customer service. It was ready when promised, super fast. It was a great experience.
They did a great job repairing my car, it only took 4 days the car looks like new again, very professional and the price was right. I would highly recommend anyone needing paint or body work done to use this shop.
You are the nicest and friendliest folks I have dealt with. Thanks for being so helpful and prompt. I will surely recommend you to my friends.
Front end repair
Fast friendly service. They had us in and out within the same week. Our car looks brand new! Highly recommend!
Great experience, job done in a fast and timly manner, very friendly staff and would recommend others.
Have had a great experience with them. They are very professional. Left with my suv looking like new. Would definitely recommend them to everyone.
Best place I have ever worked with for body work on my car. They were fast, informative and kind throughout the process!
Excellent shop. Incredible staff. This business knows auto repair.
I trust Classic Collision with my car every time!
Fantastic work! The process was seamless as repairs were completed on-time and as promised.
Customer service is excellent. The technician looked at my car and within 15 minutes, the trim was fixed.
Classic Collision did an excellent job of making my vehicle repair process following an accident, a very smooth and easy experience. The insurance company coordinated everything and Classic Collision coordinated with the vehicle rental agency making the whole experience much less stressful. The staff were friendly…
We recently had our car repaired after an accident Classic did a wonderful job.From the initial call when our car was still at the tow yard until we picked it up. Friendly and patient staff,and we received weekly updates.
Car fixed well and ready before they had originally told me. Very satisfied with their service.
Everyone was so nice polite and helpful. Couldn't be more pleased with service and workmanship.
Awesome service! Brooke was great at keeping me informed throughout the entire process, which gave e a lot of relief. The work was impeccable, and I am so pleased I found them!
The Team at Ultimate Auto Body did fantastic work on my car. A family member backed pretty hard into my car causing some decent damage. The team at Ultimate Auto Body had my vehicle fixed within a week. Their service is fantastic and they took really good car of my car. I will recommend them to others if they are needing any auto body work.
They've been doing bodywork for me as well as my company for a long time, high quality perfect service every time!
Recently had our back bumper fixed and repainted after a small accident, they did a wonderful job!! Brooke was awesome to work with, they color matched perfectly, I highly recommend!!!
PLEASE DON'T LOOK ANY FURTHER! My entire family could not be more pleased with this amazing company. I spent **many** hours on the phone calling auto body companies, getting quotes, and asking a thousand questions. We had a very specific job which needed to be done on our daughter's car, and it needed to be paid…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 49 | — |
| Painting | 37 | — |
| Steering & suspension repair | 6 | — |
