iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 104 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★107 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Classy k-9 mobile dog grooming holds a 5/5 rating from 107 Google reviews, with customers frequently praising the convenience of at-home service, punctuality, and reasonable pricing. Reviewers highlight the staff’s patience and gentle approach with anxious or senior pets, noting that dogs often return relaxed and well-groomed. While the owner has not replied to any reviews, the sole one-star complaint cites a lack of response to an initial service request.
Google rating: 5.0 out of 5 from 107 reviews (99% five-star).
Reviews on this page: 107 Google reviews (91 with written comments, 42 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 28, 2026.
Service: Mobile Dog Groomer serving Raleigh, North Carolina.
Data from Google, last updated October 29, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Classy k-9 mobile dog grooming: 98/100 on this factor. Category median: 89.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Classy k-9 mobile dog grooming: 94/100 on this factor. Category median: 86.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Classy k-9 mobile dog grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
107 Google reviews we collected
5.0of 5
5 stars10699%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 91 written reviews
100%praise
Praise130100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3527%
Staff & attitude3225%
Would recommend2822%
Speed & response1915%
Price & value65%
Honesty & trust65%
Communication43%
What customers talk about
We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We are very happy with the cut and attention to detail.”
“The service was professional and attentive, and she was exceptionally friendly with my Yorkie-Chon.”
“I would recommend this to anyone looking for a groomer.”
“My dog loved being so close to home, not being in a crate and the grooming was perfect and efficient.”
“The convenience is unbeatable, the cost is very reasonable, and Christina always takes such wonderful care of my little pup, who comes back looking an…”
“Scheduling is easy and transparent and they always arrive within the scheduled window.”
“Everyone is so easy to work with and Christina is wonderful with our dogs, and one can be very timid.”
People customers mention
Christina15 reviews
Jessica8 reviews
Maina3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKylene10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This was such a great experience. My dog loved being so close to home, not being in a crate and the grooming was perfect and efficient. Love how they come right to your door and handle everything! I would recommend this to anyone looking for a groomer.
Reasonable price
AAliciaLocal Guide · 89 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Klassy K9 did a fantastic job. The service was professional and attentive, and she was exceptionally friendly with my Yorkie-Chon. A top-notch grooming experience that left my pup looking and feeling great.
AAshleyLocal Guide · 53 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
So convenient and just amazing service. My stinky pup smells great now and he really liked her!
JJenLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Maina did such a beautiful job on my Mom's yorkie mix. He was so adorable I couldn't wait to share how he looks with everyone i know. He clearly loved her as well. Couldn't be happier!
DDonna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Our second time using Classy K9.
So pleased, Maina is wonderful!
Punctual, friendly, patient and her work is amazing.
My little Pepper looked so cute!
Will definitely use them again and again.
Highly recommend!
SStephanieLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve been using their service for a long time and let me tell you they are so accommodating with appointments, but more importantly, they truly care about the pets. Christina normally helps me and she’s the only one EVER that can cut my dogs nails. In the past she had to be sedated. If your dogs are anxious, and…
This was such a great experience. My dog loved being so close to home, not being in a crate and the grooming was perfect and efficient. Love how they come right to your door and handle everything! I would recommend this to anyone looking for a groomer.
Price assessment: Reasonable price
A
Alicia RhodesLocal Guide · 89 reviewsiTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Klassy K9 did a fantastic job. The service was professional and attentive, and she was exceptionally friendly with my Yorkie-Chon. A top-notch grooming experience that left my pup looking and feeling great.
J
Jennifer Tanner1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Maina did such a beautiful job on my Mom's yorkie mix. He was so adorable I couldn't wait to share how he looks with everyone i know. He clearly loved her as well. Couldn't be happier!
D
Donna Carter1 reviewiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Our second time using Classy K9.
So pleased, Maina is wonderful!
Punctual, friendly, patient and her work is amazing.
My little Pepper looked so cute!
Will definitely use them again and again.
Highly recommend!
C
Charmaine7 reviewsiTotal number of Google reviews Charmaine has written across all businesses on Google Maps, not just this one.
Stephanie SantiagoLocal Guide · 9 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
I’ve been using their service for a long time and let me tell you they are so accommodating with appointments, but more importantly, they truly care about the pets. Christina normally helps me and she’s the only one EVER that can cut my dogs nails. In the past she had to be sedated. If your dogs are anxious, and have a hard time going to the Groomer, or your just short on time, give them a call. You will not be Disappointed!!! They treat your pets like family. Highly recommend!!!!
M
Mary Lawrence5 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Maina was so nice and patient with Bear! This was our first grooming with Classy K-9 and will definitely keep booking! This was so much less stressful for me and my pup who hates going to the groomers! So thankful for this company!!