Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Google users rate the service 4.8 out of 5 based on 50 reviews, with the owner responding to 70 percent of them. Clients frequently praise the team for punctuality, professional conduct, and thorough deep cleaning services, noting effective communication systems and fair pricing. However, low-star reviews indicate a recurring issue where scheduled appointments for quotes or initial meetings result in no-shows without prior notice or follow-up contact.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: satisfaction.
Bar = this company · dark tick = category median.
50 Google reviews we collected
Phrases our text analysis found in 43 written reviews
Price verdicts customers left with their Google review
Middle half of what 8 customers paid ($301–$705) · gold mark = category median.
How often each topic comes up in the written reviews
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Besides doing an excellent job with outstanding attention to detail, Claudia is super accommodating when Guests request to arrive early, depart late, etc.”
“They are pleasant, professional and do a really nice job.”
“I will recommend Claudia’s cleaning service to everyone.”
“Great crew, very professional, and hard working, and on time!”
“She was a no show, no call or no text.”
“We honestly cannot say enough great things about Claudia's Cleaning Service & Rosario.”
“I also love the communication system they use—I get reminders for when they’re scheduled and when they are finished.”
“The service was professional, orderly, affordable, and timely.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Claudia's Cleaning Service for 6 kinds of job. Pick one to see what they paid and said.
I will be using this service again. Great crew, very professional, and hard working, and on time!
Claudia’s team has been so great for us. They are always friendly, professional, and do a great job. And they don’t mind my baby and I being home. I also love the communication system they use—I get reminders for when they’re scheduled and when they are finished.
I will recommend Claudia’s cleaning service to everyone. They truly exceeded my expectations on a cleaning service they did for my elderly mother who needed a complete cleaning reset in her apartment. Thank you for being so kind and patient with us.
Had a move in deep clean and the crew did a great job! My only feedback is to pay attention to detail and put things back where they were originally. I had to move quite a few things back to their original places.
Best house cleaning I’ve ever gotten. Came home such a happy mom. Every detail was thought of. The pressed toilet paper, all the cubby’s my kids have were cleaned out, our raw stone was scrubbed and all the silver in the kitchen was shinier than I’d ever seen, they were ok with my dog in the house as well. Was very…
The team came in and deep cleaned 2400 square feet in 3 hours. They did an amazing job! I highly recommend!!!
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 18 | $271–$497 |
| Standard cleaning | 13 | $126–$247 |
| General housekeeping | 8 | $119–$240 |
| Moving-related cleaning | 5 | $321–$705 |
| Office & workplace cleaning | 5 | $124–$261 |
| Interior & exterior window cleaning | 4 | — |
4.8 ★★★★★ 50 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This is my 3rd cleaning with this service provider. They are pleasant, professional and do a really nice job. Thank you!
Thank you so much for your 5-star review! We truly appreciate your support and trust in Claudia’s Cleaning Service.
We have a lakefront vacation home rental business with multiple properties, The Lodges at Stone Lake in Cassopolis, Mich., and Claudia and team took over one of our largest properties in May of 2021, the 9-BR, 8-BA Cedar Lodge. Wow - have we been impressed ever since! Besides doing an excellent job with outstanding attention to detail, Claudia is super accommodating when Guests request to arrive early, depart late, etc. Also when one of our other cleaning teams can't accommodate a last-minute reservation, or will be on vacation, Claudia has a 100% record in being able to juggle her schedule, and fill in. When Claudia fills in for another cleaning team, she is very tactful in letting us know where her standards are not being met at the other team's house, so we can coach the other team. We feel soooo lucky, and blessed, to have found Claudia. -- Brenda and Ted Gogol, owners
Thank you so much, Ted, for your wonderful review! We’re thrilled to hear how pleased you are with Claudia and the team’s dedication and flexibility. Your kind words mean a lot to all of us at Claudia's Cleaning Service. We’re grateful to be part of your beautiful lakefront property’s success!
Love using Claudia’s Cleaning service! They’re fantastic. I always feel better after they’ve been in my home.
Thank you so much, Kelly! We’re thrilled to hear you love using Claudia's Cleaning Service. Knowing you feel better after our visits means the world to us. We truly appreciate your kind words and your trust in our service!
We have been using Claudia for about a year now and they never disappoint! There was even an accidental overpayment and they reached out to us to let us know we had a credit! Trustworthy, kind, caring, and the best service! Highly recommend!
Thank you so much, Katherine! We truly appreciate your kind words and your loyalty over the past year. It means a lot to hear you find our team trustworthy and caring. Your recommendation is the highest compliment—thank you from all of us at Claudia's Cleaning Service!
I will be using this service again. Great crew, very professional, and hard working, and on time!
Thank you so much, Brenda! We’re thrilled to hear you had a great experience with our professional and hardworking crew. Your kind words mean a lot to everyone at Claudia's Cleaning Service. We look forward to serving you again!
On time and very professional! Love their work.
Thank you so much, Debbie, for your wonderful review! We’re delighted to hear you loved our work and appreciated our professionalism. Your satisfaction means the world to everyone at Claudia's Cleaning Service!
Team Claudia does a fantastic job, week in, week out.
Thank you so much for your continued support and kind words! We truly appreciate your trust in Team Claudia.
When I say spotless I mean spotless. I keep my house overall fairly tidy but man these guys did everything. I just got done with some construction and everything was gross so I wanted some professionals to find everything I couldn’t. They got it all.
Thank you greatly for this amazing review. we continue to learn, grow and improve as ONE, constantly, and this lets us know that we are moving in the right direction.
Claudia’s team has been so great for us. They are always friendly, professional, and do a great job. And they don’t mind my baby and I being home. I also love the communication system they use—I get reminders for when they’re scheduled and when they are finished.
Thank you JL for the 5 star review! Our team does try their best for you to still enjoy the comfort of your home while not having to worry about the cleaning portion. Makes us happy to hear you can enjoy your time with your little one.
I will recommend Claudia’s cleaning service to everyone. They truly exceeded my expectations on a cleaning service they did for my elderly mother who needed a complete cleaning reset in her apartment. Thank you for being so kind and patient with us.
It was our pleasure Cindy! We are here for the community and love giving back in the best way we can. We appreciate your thoughtful review!
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
