iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%83+52.7Reliability 28%74+20.9Replies to reviews 8%36+3Experts Score= 77Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#62 of 77 event plannersiPosition by Experts Score among all companies we track in this category. · better than 20%
4.8★★★★★111 Google reviews · 24 photos
92%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Clay Cup Studios 4.8 out of 5 based on 111 reviews, highlighting friendly staff, accessible facilities, and reasonable pricing for activities like pottery, glass fusion, and candle making. Many customers appreciate the relaxed atmosphere and variety of crafts available for both individuals and groups. However, a minority of low-star reviews cite issues with communication regarding business hours, unfulfilled promises about shipping completed pieces, and recent increases in studio fees.
Google rating: 4.8 out of 5 from 111 reviews (92% five-star).
Reviews on this page: 111 Google reviews (84 with written comments, 29 with photos).
Owner responses: the business replied to 7% of reviews.
Most recent review: October 11, 2026.
Service: Event Planner serving Texas City, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other event planners
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Clay Cup StudiosEvent Planners median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clay Cup Studios: 83/100 on this factor. Category median: 93.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clay Cup Studios: 74/100 on this factor. Category median: 96.B
74
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clay Cup Studios: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clay Cup Studios: 36/100 on this factor. Category median: 40.D
36
Bar = this company · dark tick = category median.
Star ratings
111 Google reviews we collected
4.8of 5
5 stars10292%
4 stars33%
3 stars00%
2 stars11%
1 star55%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
88%praise
Praise6788%
Complaints912%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3141%
Price & value1520%
Would recommend1216%
Quality & results79%
Speed & response57%
Communication45%
Honesty & trust23%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amy and her team are incredibly kind and professional!”
“Plus it's a fun affordable night out for family members of all ages!”
“Not reasonable for kids bundle”
“I would recommend reserving a spot for a larger group to make sure they have enough room.”
“Had a great experience here with our students from EEP!”
“We were surprised to see they also had a collection of same day art activities!”
“Amy walked us through the process and then checked on us intermittently to make sure the process was going okay.”
People customers mention
Amy8 reviews
Galveston8 reviews
Day3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SSandraLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Amy and her team are incredibly kind and professional! We had a blast for family night out, my husband and our adult daughter. I'm handicapped and don't always have access to things we used to do before my disability so I was literally moved to tears to know that Clay Cup studios is still accessible w/enough room…
TTLocal Guide · 81 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Wonderful place for everyone. We've made candles and painted here several times. Definitely recommend.
CCheyenneLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The women there were very helpful and sweet. A great experience overall! We will definitely be going back!
BBekka10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Such a fun experience!! Staff was so super friendly & helpful :) can’t wait for my mug to be shipped!!!
EEllenLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I really loved my experience, it was just what I needed and such simple process to get started. I am so excited to come back and pick up my fired platter - and I will probably end up painting another one. Thank you!
TTeriannLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Awesome! Amy is wonderful and provides an unique, relaxing, and informative artistic experience! Very reasonable priced classes. Even as art novices, my friend and I were able to create artworks that amazed us! So much fun!!!
Amy and her team are incredibly kind and professional! We had a blast for family night out, my husband and our adult daughter. I'm handicapped and don't always have access to things we used to do before my disability so I was literally moved to tears to know that Clay Cup studios is still accessible w/enough room for my walker and grab bars in the rest room and more importantly the patience and kindness of the Clay Cup Team! Plus it's a fun affordable night out for family members of all ages!
R
Randy PriestLocal Guide · 21 reviewsiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
I really loved my experience, it was just what I needed and such simple process to get started. I am so excited to come back and pick up my fired platter - and I will probably end up painting another one. Thank you!
T
Teriann LaLondeLocal Guide · 26 reviewsiTotal number of Google reviews Teriann has written across all businesses on Google Maps, not just this one.
Awesome! Amy is wonderful and provides an unique, relaxing, and informative artistic experience! Very reasonable priced classes. Even as art novices, my friend and I were able to create artworks that amazed us! So much fun!!!
S
Shona Bascon4 reviewsiTotal number of Google reviews Shona has written across all businesses on Google Maps, not just this one.
We stopped in without an appointment and made really cute Easter decorations. The staff was very friendly and nice. It was a fun and relaxing experience.
J
Josh EidenbergLocal Guide · 309 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Clay Cup Studios is one of those rare places that stays with you long after you leave.
We’ve been twice over the years, and both times were truly memorable. We worked with glass during our visits and came home with pieces we’re proud of, but what makes this place special goes far beyond what you create.
This isn’t just pottery or a single type of craft. It’s a space where creativity in all forms is welcomed, whether it’s glass, painting, or anything else. Everything feels approachable, even if you walk in unsure of yourself. That’s not by accident. That’s Amy.
Amy, the owner, has a rare gift. She makes people feel seen, capable, and creative. She doesn’t just guide you through a process, she helps unlock something in you. Her encouragement, patience, and genuine care create an environment where people can slow down, connect, and actually enjoy creating again.
What stands out most is the ripple effect of her work. People don’t just leave with a finished piece. They leave with confidence, meaningful memories, and something they’ll look at for years and feel proud of. That impact extends far beyond the studio.
Amy, thank you for what you’ve built. The heart you put into this place is felt, and it truly matters more than you probably realize.
N
Nicole ClarkLocal Guide · 21 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Great spot walking distance from the strand for a date/family night activity!! We spent about 2 hours painting and enjoyed some mimosas while we created our art!! Most things you create, you will have to come back and pick up later the next week since the clay needs to go in the Kiln! We were surprised to see they also had a collection of same day art activities! Overall we had a great time and would definitely go back again! Thank you to the wonderful staff who hosted us and gave us great advice and directions while we created our art projects!!
