Elizabeth Blake1 reviewTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job with our lights as always!
- Price assessment: Reasonable price
Clean & Clear Home Services
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%99+14Replies to reviews 7%99+7Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#67 of 85 roof cleaningPosition by Experts Score among all companies we track in this category. · better than 21%
4.9 ★★★★★ 497 Google reviews · 24 photos
96%five-star reviews
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
Nov 2026latest review
Clean & Clear Home Services at a glance
Clean & Clear Home Services in Tacoma holds a 4.9-star rating from 497 reviews, with the owner responding to 74% of feedback. Customers frequently praise the company for punctuality, professional conduct, thorough cleaning of windows, roofs, and gutters, and effective communication during estimates and scheduling. Positive notes often highlight fair pricing and careful attention to property details. However, lower-rated reviews cite inconsistent service quality, such as missed spots or rushed work, alongside complaints about unresponsive scheduling, appointment changes without explanation, and price increases that do not match the level of care provided.
- Google rating: 4.9 out of 5 from 497 reviews (96% five-star).
- Reviews on this page: 497 Google reviews (399 with written comments, 10 with photos).
- Owner responses: the business replied to 74% of reviews.
- Most recent review: November 6, 2026.
- Service: Roof Cleaning Company serving Tacoma, Washington.
Data from Google, last updated November 10, 2026.
Score profile vs other roof cleaning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clean & Clear Home Services: 90/100 on this factor. Category median: 97.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clean & Clear Home Services: 89/100 on this factor. Category median: 97.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clean & Clear Home Services: 95/100 on this factor. Category median: 100.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clean & Clear Home Services: 99/100 on this factor. Category median: 100.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clean & Clear Home Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clean & Clear Home Services: 99/100 on this factor. Category median: 99.A
99
Bar = this company · dark tick = category median.
Star ratings
497 Google reviews we collected
- 5 stars47796%
- 4 stars133%
- 3 stars10%
- 2 stars10%
- 1 star51%
Praise vs complaints
Phrases our text analysis found in 399 written reviews
- Praise82099%
- Complaints111%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1321%
- Reasonable4370%
- Overpriced35%
- Not sure23%
Topic share
How often each topic comes up in the written reviews
- Quality & results23729%
- Staff & attitude20024%
- Speed & response16820%
- Would recommend9411%
- Price & value8010%
- Communication385%
- Honesty & trust142%
What customers talk about
We read 399 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This team, Zack and Julien did a great job and we have a tough house for this job.”
“They did a poor job definitely unhappy with the price miss a whole bunch of spots didn’t clean up after themselves.”
“Young men that performed the installation were very professional and polite.”
“Unprofessional.”
“They were timely and took care in communicating with me.”
“We are very satisfied with the job and would recommend Clean&Clear without reservation.”
“I will not use Clean & Clear Windows for gutter cleaning again.”
“Good job at a fair price been using these guys for years.”
“Each time the price goes up and the quality goes down.”
“…straightforward, efficient, and they were both so kind, helpful, and communicative.…”
“Poor communication.”
“I would recommend them to anyone looking for reliable, quality service.”
People customers mention
- Steve 31 reviews
- Windows 18 reviews
- Jacob 8 reviews
- Jake 8 reviews
- Kai 7 reviews
- Lights 7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Clean & Clear Home Services for 7 kinds of job. Pick one to see what they paid and said.
Recent reviews
joeLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Young men that performed the installation were very professional and polite. Well done Clean & Clear.
Nina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
This team, Zack and Julien did a great job and we have a tough house for this job. Lots of windows hard to reach. They were extra careful and the windows are sparkling! Thank you Clean and Clear
Reasonable priceInterior & exterior window cleaning
Kirsten5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great service, from the estimate to the final clean up! The guys were friendly, professional and really good at what they do. It was a pleasure to have them transform our house from dirty to clean.
Reasonable pricePower/pressure washingSoft wash cleaningRooftop/skylight cleaning
KathyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent experience, great workers, gutters clean inside and out, roof looks great! Job well done! We will definitely be a return customer. Thank you.
Great priceRooftop/skylight cleaningGutter cleaning
Cherie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The crew did a quality job of cleaning off our roof and gutters. Everyone we dealt with was courteous, friendly and showed up when they said they would.
Reasonable priceRooftop/skylight cleaningGutter cleaning
jimLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had our windows cleaned inside and out in our 7,000 sq ft home including 3 stories and 4 garage doors with windows. They did a great job! Lukas and Zack have a fantastic work ethic and attitude. That is hard to come by these days. They worked their butts off and were always smiling and pleasant. It's been…
Great priceInterior & exterior window cleaning
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Interior & exterior window cleaning | 107 | — |
| Rooftop/skylight cleaning | 76 | — |
| Power/pressure washing | 45 | — |
| Gutter cleaning | 37 | $371–$2.7k |
| Soft wash cleaning | 12 | — |
| Window washing | 12 | — |
| Glass & mirror cleaning | 12 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 497 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
joe gLocal Guide · 73 reviewsTotal number of Google reviews joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYoung men that performed the installation were very professional and polite. Well done Clean & Clear.
Nina Cantafio3 reviewsTotal number of Google reviews Nina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis team, Zack and Julien did a great job and we have a tough house for this job. Lots of windows hard to reach. They were extra careful and the windows are sparkling! Thank you Clean and Clear
- Price assessment: Reasonable price
- Services: Interior & exterior window cleaning
Kirsten5 reviewsTotal number of Google reviews Kirsten has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, from the estimate to the final clean up! The guys were friendly, professional and really good at what they do. It was a pleasure to have them transform our house from dirty to clean.
- Price assessment: Reasonable price
- Services: Power/pressure washing, Soft wash cleaning, Rooftop/skylight cleaning, Gutter cleaning, Window washing
James H. Curtis2 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service year to year!
Response from the owner · 2 weeks ago
Thanks so much for the awesome review! Our team is thrilled to keep providing great service for you year after year!
Sean Gray11 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJob well done and greatly appreciated!
Response from the owner · 2 weeks ago
Thanks so much for the awesome review! Our team really appreciates your kind words and support!
Kathy RussellLocal Guide · 29 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent experience, great workers, gutters clean inside and out, roof looks great! Job well done! We will definitely be a return customer. Thank you.
- Price assessment: Great price
- Services: Rooftop/skylight cleaning, Gutter cleaning
Response from the owner · a month ago
Hi Kathy. I'm glad you are happy with the service. We appreciate your review.
Cherie Sinclair1 reviewTotal number of Google reviews Cherie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe crew did a quality job of cleaning off our roof and gutters. Everyone we dealt with was courteous, friendly and showed up when they said they would.
- Price assessment: Reasonable price
- Services: Rooftop/skylight cleaning, Gutter cleaning
Response from the owner · a month ago
Thanks so much for your kind words! Our team is thrilled to hear you had a great experience with our service.
jim nicolLocal Guide · 23 reviewsTotal number of Google reviews jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had our windows cleaned inside and out in our 7,000 sq ft home including 3 stories and 4 garage doors with windows. They did a great job! Lukas and Zack have a fantastic work ethic and attitude. That is hard to come by these days. They worked their butts off and were always smiling and pleasant. It's been over two years since the windows were cleaned and they were gross. They were always willing to address minor issues we saw during the day. We are very satisfied with the job and would recommend Clean&Clear without reservation.
- Price assessment: Great price
- Services: Interior & exterior window cleaning
Response from the owner · a month ago
Thanks for the review Jim.
Grace Snow9 reviewsTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleZach and Steve were awesome! Very communicative, thorough, and courteous. Great job guys! Thanks so much!
- Services: Interior & exterior window cleaning, Rooftop/skylight cleaning, Gutter cleaning, Window washing
Response from the owner · 2 months ago
Thanks so much Grace. It was a pleasure working with you on your window and roof cleaning project.
Business details
- Address: 9615 44th Ave Ste E, Gig Harbor, WA 98332
- Phone: (253) 649-2652
- Website: callcleanclear.com
- Service area: Tacoma, WA