Window cleaning service · Robbinsdale, MN · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty72−2.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#69 of 77 gutter cleaningiPosition by Experts Score among all companies we track in this category. · better than 11%
4.8★★★★★2,135 Google reviews · 24 photos
89%five-star reviews
4.82★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Clean and Clear 4.8 out of 5 based on 2,135 reviews, frequently highlighting efficient window and gutter cleaning, holiday light installation, and punctual, professional staff. Customers often note clear communication, reasonable pricing, and thorough results that leave surfaces sparkling. However, lower-rated feedback indicates recurring issues with scheduling confusion, missed appointments, and occasional damage to property or landscaping during roof cleaning services.
Google rating: 4.8 out of 5 from 2,135 reviews (89% five-star).
Reviews on this page: 2,135 Google reviews (1,543 with written comments, 37 with photos).
Owner responses: the business replied to 60% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyGutter Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clean and Clear Window Cleaning: 80/100 on this factor. Category median: 95.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clean and Clear Window Cleaning: 82/100 on this factor. Category median: 96.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clean and Clear Window Cleaning: 72/100 on this factor. Category median: 99.B
72
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clean and Clear Window Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clean and Clear Window Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clean and Clear Window Cleaning: 84/100 on this factor. Category median: 94.A
84
Bar = this company · dark tick = category median.
Star ratings
2,135 Google reviews we collected
4.8of 5
5 stars1,89189%
4 stars1286%
3 stars422%
2 stars271%
1 star472%
Praise vs complaints
Phrases our text analysis found in 1,543 written reviews
97%praise
Praise2,61997%
Complaints713%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price2521%
Reasonable8371%
Overpriced33%
Not sure65%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results73127%
Staff & attitude67125%
Speed & response59022%
Would recommend2449%
Price & value2339%
Communication1867%
Honesty & trust351%
What customers talk about
We read 1,543 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I thought Tim, the technician, did a great job cleaning our windows (some were super high and hard to reach), and he let me know when some of our wind…”
“They also damaged woodwork on the window they were working on when i left the property.”
“Workers were personable, considerate, took their shoes off when they entered the house.”
“This was the most unprofessional interior cleaning I have had with a window cleaning company, and we have used several over the years.”
“Very fast efficient quote - Very fast efficient service - Awesome team and our windows are now sparkling!”
“…ere coming and they seemed to have forgotten about us entirely), and were late in taking them down as well.…”
“John did a great job on my windows look beautiful and clean,this was money well spent,highly recommend”
“I would not recommend this company as the level of 'clean' is extremely basic for industry standards of window cleaning.”
“They did a great job cleaning the gutters at a very reasonable price!”
“I can’t have my neighbors ripped off.”
“It’s so refreshing to work with someone who is not only skilled but also genuinely kind and easy to work with.”
“They did not respond until the 30th and I had no lights for the entire week of Christmas and new years.”
“He is dependable, quiet, efficient, friendly and did a fabulous job!”
“They pretty much took my money and left.”
People customers mention
Brian18 reviews
Keegan18 reviews
Jim17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Clean and Clear Window Cleaning for 6 kinds of job. Pick one to see what they paid and said.
DDeeDee9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
I’m so glad I called Clean and Clear!
Very fast efficient quote - Very fast efficient service - Awesome team and our windows are now sparkling! Thank you!!
KK12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Easy to schedule gutter cleaning, Brian was here when he said he would be. He was professional and courteous.
Reasonable price
NNaomi5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I thought Tim, the technician, did a great job cleaning our windows (some were super high and hard to reach), and he let me know when some of our window seals looked broken. Great service!
FFartun1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
John did a great job on my windows look beautiful and clean,this was money well spent,highly recommend
Great priceInterior & exterior window cleaning
LLinda4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Workers were personable, considerate, took their shoes off when they entered the house. Windows were sparkling clean, and they even washed the window sills! Very fast and efficient.
JJoe4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We’ve used this company a few times now for gutter cleaning services. Always satisfied with their work and great attitude when onsite
I’m so glad I called Clean and Clear!
Very fast efficient quote - Very fast efficient service - Awesome team and our windows are now sparkling! Thank you!!
Response from the owner · Edited a year ago
We’re so glad you called us too! Fast quotes, fast service, and sparkling windows—that’s what we love to hear. Thanks for the kind words and for letting our team bring the shine! ✨🧼👊
T
Tammy BenkeLocal Guide · 24 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Easy to schedule gutter cleaning, Brian was here when he said he would be. He was professional and courteous.
Price assessment: Reasonable price
Response from the owner · 3 days ago
Thanks for having us out. We’re glad Brian was professional and courteous, and that scheduling was easy on your end. We appreciate your business and the chance to help with the gutter cleaning.
N
Naomi Zuk5 reviewsiTotal number of Google reviews Naomi has written across all businesses on Google Maps, not just this one.
I thought Tim, the technician, did a great job cleaning our windows (some were super high and hard to reach), and he let me know when some of our window seals looked broken. Great service!
Naomi, we’re so glad Tim took care of those hard-to-reach windows and gave you a heads-up about the seals. We appreciate you trusting Clean and Clear with your home!
F
Fartun Osman1 reviewiTotal number of Google reviews Fartun has written across all businesses on Google Maps, not just this one.
John did a great job on my windows look beautiful and clean,this was money well spent,highly recommend
Price assessment: Great price
Services: Interior & exterior window cleaning
Response from the owner · 4 days ago
Thank you, Fartun. We’re so glad John made your windows look beautiful and clean, and that you felt it was money well spent. We really appreciate the recommendation and the chance to help out.
L
Linda Munson4 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Workers were personable, considerate, took their shoes off when they entered the house. Windows were sparkling clean, and they even washed the window sills! Very fast and efficient.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 6 days ago
Linda, we’re glad the team’s care and efficiency stood out, and it’s great to hear the windows and sills looked so good. We appreciate you having us in your home.
S
Sandra Stone-Schaaf1 reviewiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
The cleanest my house and windows have been in a long time. Good job!
Price assessment: Great price
Services: Interior & exterior window cleaning
Response from the owner · 6 days ago
Sandra, we’re glad to hear your house and windows are looking their best in a long time. That’s the kind of result we aim for, and we appreciate you sharing it.
M
Mary Peterson6 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
We’ve used this company a few times now for gutter cleaning services. Always satisfied with their work and great attitude when onsite
Price assessment: Reasonable price
Services: Gutter cleaning
Response from the owner · a week ago
Joe, thanks for coming back to us a few times now. We really appreciate the continued trust and are glad the gutter cleaning has stayed consistent for you.
E
Edward Holland14 reviewsiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Friendly, effective and efficient exterior window cleaning at reasonable price.
Price assessment: Reasonable price
Services: Window washing
Response from the owner · a week ago
Thank you, Edward. We’re glad the window cleaning was friendly, effective, and efficient, and we appreciate you mentioning the fair price too. Thanks for choosing Clean and Clear.
