House cleaning service · Hialeah, FL · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%71+5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 50 deep cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 61%
5.0★★★★★286 Google reviews · 24 photos
99%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$214typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the company for punctual arrivals, thorough cleaning, and responsive communication during the service. Reviews highlight effective deep cleaning, move-out preparation, and decluttering services, noting that staff are professional and efficient. A recurring criticism in lower-rated feedback involves deep clean requests not meeting expectations, with specific complaints about surface-level work and failure to move furniture for behind-the-scenes cleaning.
Google rating: 5.0 out of 5 from 286 reviews (99% five-star).
Reviews on this page: 286 Google reviews (262 with written comments, 9 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 30, 2026.
Service: Deep Cleaning Service serving Hialeah, Florida.
Data from Google, last updated November 1, 2026.
Score profile vs other deep cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyDeep Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clean My Mess Cleaning Services Miami: 95/100 on this factor. Category median: 91.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clean My Mess Cleaning Services Miami: 95/100 on this factor. Category median: 90.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clean My Mess Cleaning Services Miami: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clean My Mess Cleaning Services Miami: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clean My Mess Cleaning Services Miami: 71/100 on this factor. Category median: 83.B
71
Bar = this company · dark tick = category median.
Star ratings
286 Google reviews we collected
5.0of 5
5 stars28299%
4 stars10%
3 stars10%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 262 written reviews
100%praise
Praise493100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price2653%
Reasonable2143%
Overpriced24%
Not sure00%
$214-21% vs typical deep cleaning services
Middle half of what 30 customers paid ($164–$304) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13828%
Would recommend11323%
Staff & attitude10722%
Speed & response7615%
Honesty & trust286%
Communication173%
Price & value163%
What customers talk about
We read 262 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Andrea & Maritza are always helpful, on time and thorough.”
“I'm very happy with their work and highly recommend them.”
“Exceptional work, I highly recommend Zeida Flores, a true professional.”
“They arrived on time, brought their equipment, and worked meticulously in every corner: kitchen, bathrooms, windows, and even the smallest details.”
“They always leave everything spotless, they're very detail-oriented, responsible, and trustworthy.”
“They arrived a little late but I was notified before and appreciated the update and constant communication.”
“Plus, the price was very reasonable compared to other companies I got quotes from.”
People customers mention
Mislav8 reviews
Lorena4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Clean My Mess Cleaning Services Miami for 8 kinds of job. Pick one to see what they paid and said.
AAmélie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I had a great experience! Katerin and Zeida did an amazing job. They arrived a little late but I was notified before and appreciated the update and constant communication. I definitely recommend.
Paid $250–300Reasonable priceStandard cleaning
CCasey7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★
We booked a post construction "Deep Cleaning". While the team that came was great, fast, and what they cleaned they did a good job on, although we discussed prior to booking and requested during the cleaning that they slide the sofa's and desks out to clean underneath or behind them, this did not happen and I will…
Paid $500+OverpricedPost-construction cleaning
JJoseph3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★
Getting the house ready for new tenants. They did a nice jobs cleaning the sliding glass door and bathroom tub. Also mopped the tile floor of the house. Professional staff and cleaning team. Used 3 hrs with two cleaning staff. House was empty so was easier to work and clean. Overall good job. Price was fair market pricing.
Jjoaquin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Luz y Lorena son excelentes. Siempre dejan todo impecable, son muy detallistas, responsables y de confianza. Se nota que hacen su trabajo con mucho cuidado y dedicación. Además, son muy amables y profesionales. Estoy muy contento con su trabajo y las recomiendo totalmente.
Paid $200–250Great price
SShirley4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Katerin did an excellent job with providing decluttering service. She is pleasant to work with and provided suggestions to help me avoid decluttering in the future.
Paid $500+Great priceGeneral housekeeping
AAzure2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Andrea & Daisy did a wonderful job! The house needed a HUGE clean and they left the place spotless. Thank you so much!
I had a great experience! Katerin and Zeida did an amazing job. They arrived a little late but I was notified before and appreciated the update and constant communication. I definitely recommend.
Price assessment: Reasonable price
Price: $250–300
Services: Standard cleaning
C
Casey Sowers7 reviewsiTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
We booked a post construction "Deep Cleaning". While the team that came was great, fast, and what they cleaned they did a good job on, although we discussed prior to booking and requested during the cleaning that they slide the sofa's and desks out to clean underneath or behind them, this did not happen and I will need to find another cleaner to come finish.
Price assessment: Overpriced
Price: $500+
Services: Post-construction cleaning
T
Tracy ManzuetaLocal Guide · 14 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Getting the house ready for new tenants. They did a nice jobs cleaning the sliding glass door and bathroom tub. Also mopped the tile floor of the house. Professional staff and cleaning team. Used 3 hrs with two cleaning staff. House was empty so was easier to work and clean. Overall good job. Price was fair market pricing.
Luz is the best! I can’t say it enough! She’s reliable and my pets love her! My apartment is sparkling when she leaves!
Response from the owner · 2 months ago
Thank you so much! We absolutely love hearing this about Luz. We’re so glad she’s earned your trust and that your pets love her too! We truly appreciate your continued support!
V
Viktoria Eichner3 reviewsiTotal number of Google reviews Viktoria has written across all businesses on Google Maps, not just this one.
Thank you, Viktoria! We're so happy to hear that Daisy provided such an excellent experience. Her professionalism and dedication are exactly what we strive for at Clean My Mess. We'll make sure she receives your wonderful feedback. Thank you for choosing us!
D
dariel nunez2 reviewsiTotal number of Google reviews dariel has written across all businesses on Google Maps, not just this one.
Thank you, Dariel! We truly appreciate your five star review and the opportunity to provide professional cleaning services at Hotel Aventura. Whether it's residential or commercial cleaning, our goal is always to deliver consistent quality, reliability, and excellent results. Thank you for trusting Clean My Mess Miami!
B
Busca tu estilo con Gonzalo costa4 reviewsiTotal number of Google reviews Busca has written across all businesses on Google Maps, not just this one.
Siempre impecables y muy buen servicio desde hace un año y más
Price assessment: Great price
Response from the owner · a week ago
Hi Gonzalo, ¡Muchísimas gracias por tu confianza durante más de un año! Nos llena de alegría saber que seguimos ofreciendo un servicio impecable y que estás satisfecho con nuestro trabajo. En Clean My Mess Miami valoramos muchísimo a nuestros clientes de siempre y nos esforzamos cada día por mantener la misma calidad y atención a los detalles. ¡Gracias por seguir confiando en nosotros!