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Clean My Mess Cleaning Services Miami

House cleaning service · Hialeah, FL · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%71+5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 50 deep cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 61%
5.0 ★★★★★ 286 Google reviews · 24 photos
99%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$214typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Clean My Mess Cleaning Services Miami at a glance

Customers frequently praise the company for punctual arrivals, thorough cleaning, and responsive communication during the service. Reviews highlight effective deep cleaning, move-out preparation, and decluttering services, noting that staff are professional and efficient. A recurring criticism in lower-rated feedback involves deep clean requests not meeting expectations, with specific complaints about surface-level work and failure to move furniture for behind-the-scenes cleaning.

  • Google rating: 5.0 out of 5 from 286 reviews (99% five-star).
  • Reviews on this page: 286 Google reviews (262 with written comments, 9 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Deep Cleaning Service serving Hialeah, Florida.

Data from Google, last updated November 1, 2026.

Score profile vs other deep cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction95Reliability95Craft & service–Value100Momentum100Replies to reviews71Satisfaction: 95 (median 91)Reliability: 95 (median 90)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 71 (median 83)
This companyDeep Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clean My Mess Cleaning Services Miami: 95/100 on this factor. Category median: 91.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clean My Mess Cleaning Services Miami: 95/100 on this factor. Category median: 90.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clean My Mess Cleaning Services Miami: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clean My Mess Cleaning Services Miami: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clean My Mess Cleaning Services Miami: 71/100 on this factor. Category median: 83.B
71

Bar = this company · dark tick = category median.

Star ratings

286 Google reviews we collected

  • 5 stars28299%
  • 4 stars10%
  • 3 stars10%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 262 written reviews

  • Praise493100%
  • Complaints20%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2653%
  • Reasonable2143%
  • Overpriced24%
  • Not sure00%
$214-21% vs typical deep cleaning services

Middle half of what 30 customers paid ($164–$304) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results13828%
  • Would recommend11323%
  • Staff & attitude10722%
  • Speed & response7615%
  • Honesty & trust286%
  • Communication173%
  • Price & value163%

What customers talk about

We read 262 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Andrea & Maritza are always helpful, on time and thorough.”
  • “I'm very happy with their work and highly recommend them.”
  • “Exceptional work, I highly recommend Zeida Flores, a true professional.”
  • “They arrived on time, brought their equipment, and worked meticulously in every corner: kitchen, bathrooms, windows, and even the smallest details.”
  • “They always leave everything spotless, they're very detail-oriented, responsible, and trustworthy.”
  • “They arrived a little late but I was notified before and appreciated the update and constant communication.”
  • “Plus, the price was very reasonable compared to other companies I got quotes from.”

People customers mention

  • Mislav 8 reviews
  • Lorena 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Clean My Mess Cleaning Services Miami for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Amélie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I had a great experience! Katerin and Zeida did an amazing job. They arrived a little late but I was notified before and appreciated the update and constant communication. I definitely recommend.

Paid $250–300Reasonable priceStandard cleaning
Casey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★

We booked a post construction "Deep Cleaning". While the team that came was great, fast, and what they cleaned they did a good job on, although we discussed prior to booking and requested during the cleaning that they slide the sofa's and desks out to clean underneath or behind them, this did not happen and I will…

Paid $500+OverpricedPost-construction cleaning
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Getting the house ready for new tenants. They did a nice jobs cleaning the sliding glass door and bathroom tub. Also mopped the tile floor of the house. Professional staff and cleaning team. Used 3 hrs with two cleaning staff. House was empty so was easier to work and clean. Overall good job. Price was fair market pricing.

Paid $250–300Reasonable priceGlass & mirror cleaningMoving-related cleaning
joaquin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Luz y Lorena son excelentes. Siempre dejan todo impecable, son muy detallistas, responsables y de confianza. Se nota que hacen su trabajo con mucho cuidado y dedicación. Además, son muy amables y profesionales. Estoy muy contento con su trabajo y las recomiendo totalmente.

Paid $200–250Great price
Shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Katerin did an excellent job with providing decluttering service. She is pleasant to work with and provided suggestions to help me avoid decluttering in the future.

Paid $500+Great priceGeneral housekeeping
Azure2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andrea & Daisy did a wonderful job! The house needed a HUGE clean and they left the place spotless. Thank you so much!

Paid $400–450Great priceMove-out cleaningDeep clean

Photos

Customer reviews

5.0 ★★★★★ 286 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Amélie Budry4 reviewsTotal number of Google reviews Amélie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience! Katerin and Zeida did an amazing job. They arrived a little late but I was notified before and appreciated the update and constant communication. I definitely recommend.

  • Price assessment: Reasonable price
  • Price: $250–300
  • Services: Standard cleaning
Casey Sowers7 reviewsTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We booked a post construction "Deep Cleaning". While the team that came was great, fast, and what they cleaned they did a good job on, although we discussed prior to booking and requested during the cleaning that they slide the sofa's and desks out to clean underneath or behind them, this did not happen and I will need to find another cleaner to come finish.

  • Price assessment: Overpriced
  • Price: $500+
  • Services: Post-construction cleaning
Tracy ManzuetaLocal Guide · 14 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

THE BEST cleaning service to exist <3

Mike Hurst6 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katerin and Narnis did a phenomenal job on a move out cleaning. Very personable and hard working. 10/10 would recommend!

Catherine C3 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrea & Maritza are always helpful, on time and thorough. Our home is always left nice & clean! Thank you (:

Joseph Fernandez3 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Getting the house ready for new tenants. They did a nice jobs cleaning the sliding glass door and bathroom tub. Also mopped the tile floor of the house. Professional staff and cleaning team. Used 3 hrs with two cleaning staff. House was empty so was easier to work and clean. Overall good job. Price was fair market pricing.

  • Price assessment: Reasonable price
  • Price: $250–300
  • Services: Glass & mirror cleaning, Moving-related cleaning
Ash Ley G5 reviewsTotal number of Google reviews Ash has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Luz is the best! I can’t say it enough! She’s reliable and my pets love her! My apartment is sparkling when she leaves!

Response from the owner · 2 months ago

Thank you so much! We absolutely love hearing this about Luz. We’re so glad she’s earned your trust and that your pets love her too! We truly appreciate your continued support!

Viktoria Eichner3 reviewsTotal number of Google reviews Viktoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daisy is incredible and super professional

Response from the owner · a week ago

Thank you, Viktoria! We're so happy to hear that Daisy provided such an excellent experience. Her professionalism and dedication are exactly what we strive for at Clean My Mess. We'll make sure she receives your wonderful feedback. Thank you for choosing us!

dariel nunez2 reviewsTotal number of Google reviews dariel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! Hotel Aventura

  • Price assessment: Great price
  • Price: $500+
  • Services: Office & workplace cleaning
Response from the owner · a week ago

Thank you, Dariel! We truly appreciate your five star review and the opportunity to provide professional cleaning services at Hotel Aventura. Whether it's residential or commercial cleaning, our goal is always to deliver consistent quality, reliability, and excellent results. Thank you for trusting Clean My Mess Miami!

Busca tu estilo con Gonzalo costa4 reviewsTotal number of Google reviews Busca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Siempre impecables y muy buen servicio desde hace un año y más

  • Price assessment: Great price
Response from the owner · a week ago

Hi Gonzalo, ¡Muchísimas gracias por tu confianza durante más de un año! Nos llena de alegría saber que seguimos ofreciendo un servicio impecable y que estás satisfecho con nuestro trabajo. En Clean My Mess Miami valoramos muchísimo a nuestros clientes de siempre y nos esforzamos cada día por mantener la misma calidad y atención a los detalles. ¡Gracias por seguir confiando en nosotros!

Clean My Mess Cleaning Services Miami on Google Maps →

Business details