Experts Reviews · Company report
Clean N Go Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Clean N Go Carpet Cleaning

Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #190Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 109 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clean N Go Carpet Cleaning is better than 91% of carpet cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clean N Go Carpet Cleaning is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clean N Go Carpet Cleaning is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clean N Go Carpet Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clean N Go Carpet Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clean N Go Carpet Cleaning is better than 54% of carpet cleaning.C
54

Reviews for your job

Customers hired Clean N Go Carpet Cleaning for 5 kinds of job.

Clean N Go Carpet Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$377
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#114 / 164
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Upholstery cleaning”

Suzanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Prompt, polite, thorough. Excellent cleaning of my sofa & loveseat. Will hire again without a doubt.

Paid $150–200Reasonable priceUpholstery cleaning
PoeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shawn did an amazing job cleaning my sectional and getting all the stains out! Price was better than competitors. Will have to him back to do the carpet and other sectional!

Customer photo from Poe's review
Paid $150–200Great priceUpholstery cleaning
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did excellent job. Arrived on time, polite, worked steady and hard

Paid $100–150Great priceUpholstery cleaning
Kennedy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I couldn’t be more impressed with Clean N Go Carpet Cleaning! From start to finish, the experience was absolutely flawless. They arrived right on time and stuck to the appointment without any hassle, which I truly appreciate. The team did an excellent job on the services rendered, my space has never looked cleaner…

Upholstery cleaning
JeffLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly professional service. Will use again.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Bobby12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome job for a fair price. Will definitely use again and suggest.

Upholstery cleaningPet stain & odor removal+ Punctuality+ Professionalism+ Value
Rachael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They took great care of me!

General carpet cleaningUpholstery cleaningPet stain & odor removal
Lori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had my couch, loveseat and recliner clean. The young man did a fantastic job they all came out looking brand new. Very pleased with the results. I will be using this company again when they need cleaning. Thank you ☺️

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Chet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome job, could not be more satisfied! Great job!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Auto1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Perfect job. Quick an efficient price is great. Black Owned. Thumbs up.

Upholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, polite, and friendly. Cleaned 2 area rugs and a couch that had been violated by my cat. Great job! I will definitely call them again and recommend them to others.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brandon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On the day of a move, my infant soiled our couch. Orlando came by and was able to get the cushion cleaned before we had to load on the truck. So grateful!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
YvonneLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Tried to contact several businesses to clean a large area rug and my 6 seater sectional. Clean & Go responded, gave me some pricing estimates and I scheduled right away. They arrived and did a very thorough job. I strongly recommend contacting them. You won’t regret it!!!

Area rug cleaningUpholstery cleaning+ Value
Márton6 months ago★★★★★

Rating only, no written review.

Paid $50–100Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Nazdar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning

Price

$156-44% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning24$170–$340
Pet stain & odor removal16$153–$366
Carpet steam cleaning15$170–$371
Upholstery cleaning15$189–$377
Area rug cleaning11$176–$453

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