Analyzing 7,399,2567.4M ReviewsFor 20,91320.9K Experts

Experts Reviews · Company report
Clean Queen logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Clean Queen

Thornton, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.9★ from 309 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clean Queen is better than 86% of house cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clean Queen is better than 76% of house cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clean Queen is better than 93% of house cleaning services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clean Queen is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clean Queen is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clean Queen is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Clean Queen for 4 kinds of job.

Clean Queen for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$283
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 86

All 15 Google reviews tagged “General housekeeping”

FrancineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Natalie is amazing. Last clean, she cleaned the oven and it looks brand new inside!! She pays attention to detail and I love how my house looks after she's been here.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The technicians at Clean Queen are always on time and do a great job with my bi-weekly cleaning housecleaning service.

General housekeeping+ Quality+ Professionalism+ Value
Audrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, thorough, kind cleaners. Happy every time

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
Jess7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The thing I value most about this company is there communication. It’s sharp, clear and consistent. I have really enjoyed my experience. The ease of having my house cleaned the way I’d do it myself is worth every penny. I’ve already recommended them to my family!

Deep cleanGeneral housekeeping
KimLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have really had a great experience overall with staff from Clean Queen and the place always looks spotless when they are done! I especially love that the products do not have any strong odors.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Quality+ Professionalism
Kerri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clean queen is an awesome business! I find myself looking forward to cleaning day, and they do a thorough job each time they come. The cleaners always add little details to rooms they’ve cleaned that are cute or make me smile. I love that they are always on-time and sometimes early. The company also seems to treat…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
PiperLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

From the booking process to the payment process, Clean Queen LLC has made arranging cleaning our house both easy and pleasant. The cleaning teams are very professional and have been cleaning places other business let get grungy. As a former cleaning professional, I recommend Clean Queen LLC for helping your family have a healthier, cleaner place to live.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
LyndseyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clean Queen does a phenomenal job! Coming home to a sparkling clean house every other week really improves our quality of life and frees up time to enjoy other things :) our regular cleaner is Natalie and she’s absolutely wonderful. Overall we are very happy with this service.

General housekeeping+ Punctuality+ Quality+ Professionalism
Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

We've been using Clean Queen for about 6 months and so far the experience has been good. Here's what I really like: this is a woman owned and operated business, they communicate really well, are flexible with schedule changes, the cleaners are courteous and friendly, and generally leave our home much cleaner than…

General housekeepingStandard cleaning+ Punctuality+ Professionalism+ Value
Victoria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We love Clean Queen! I am incredibly fussy about my home and a total neat freak but I have finally found a cleaning service that truly understands the meaning of "clean". Communication with Katie is always prompt, friendly and professional. The entire team is also very professional, they arrive on-time and they do a…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
ShariLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clean Queen was great to work with. The job was done quickly and thoroughly. Definitely using them on a regular basis.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Tasnova3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Katie and her team do a great job! They are professional, responsive, and always willing to accommodate changing schedules. I highly recommend them to anyone looking for a reliable and competent cleaning service.

General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
CorinneEdited 3 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Punctuality+ Value
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
mpappas784 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Quality

Price

$384+52% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 83%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning102$158–$253
Deep clean91$277–$477
Moving-related cleaning24$321–$536
General housekeeping15$153–$283

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