Experts Reviews · Company report
Clean Queen logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Clean Queen

Thornton, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.9★ from 309 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clean Queen is better than 86% of house cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clean Queen is better than 76% of house cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clean Queen is better than 93% of house cleaning services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clean Queen is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clean Queen is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clean Queen is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Clean Queen for 4 kinds of job.

Clean Queen for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.102
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 106
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 102 Google reviews tagged “Standard cleaning” · showing 20

Abby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shawnna is amazing and does outstanding work. We love when she's our scheduled cleaner. The folks we've worked with to schedule and figure out the best cleaning for us have been great.

Reasonable priceStandard cleaning
BreeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’m the owner and very picky, Clean Queen is the only company I will have in my home, mainly due to the attention to detail!! Highly recommend

Reasonable priceStandard cleaning
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rhyan was amazing; she was professional, thorough, and left the house spotless. Moreover, she is so friendly, kind, and wonderful with our cats, which we really appreciated. Highly recommend!

Standard cleaning
Local12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have used Clean Queen at two different times - about 2018-2020 ish, and in 2025 for the end of the year. I really recommend them - I always have an aweomse cleaner, and frequently get the same folks. The 'feed forward' system to be able to ask for specific tasks during the next clean and the scheduling is very…

Standard cleaningDeep clean
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I can’t recommend them enough. Worth every penny and one of the best run businesses I’ve worked with. The office and cleaning staff is phenomenal with an attention to detail.

Standard cleaningDeep clean
stefanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alyissa always does a phenomenal job cleaning our home every week. She pays attention to detail and rotates between giving certain areas extra attention on different weeks. I look forward to her coming every week and helping us maintain a clean house!

Reasonable priceStandard cleaning
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We love Shawnna!! Not only does she do a phenomenal job but she puts so much thought and care into personal touches. Thank you, Shawnna!!!

Paid $200–250Reasonable priceStandard cleaning
IvyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A friendly and reliable service that we chose because of the commitment to eco friendly products.

Standard cleaning
Bob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am a satisfied and happy long term customer of Clean Queen. While I have a favorite steady cleaning person, their entire team is first rate. When circumstance may require my usual person to be unavailable, No problem, their substitute maintains the excellent quality. Going with Clean Queen is some of the best…

Standard cleaning
Miranda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sensational and consistent service. We look forward to our monthly cleaning and Carissa does such a wonderful job!!!

Standard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Leilani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Clean Queen does a great job with attention to detail. We particularly love Rosie! She is always on time, cleans everything immaculately and really goes above and beyond. She’s understanding of our family’s needs with having an infant and toddler, and is patient when our Beagle gets curious while she cleans. I wish…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Meredith did a great job and was very thorough! We were out of town and came home to a very clean house!

Standard cleaning+ Quality+ Professionalism
Lloyd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The ladies that came to clean were super nice but they also did an amazing job of cleaning. I’ve used some other cleaning companies and individuals in the past and none of them compare to Clean Queen. I can’t recommend enough as they were amazing

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always do a great job! We are very happy with this service.

Standard cleaning+ Quality+ Professionalism
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I've been using Clean Queen for two and a half years for bi-weekly cleaning. They do a wonderful and efficient job, are always pleasant, and are great with my dog who likes to help and supervise. Thanks so much, Clean Queen!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
HeatherLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My normal cleaning lady was hurt so I called Clean Queen to come in. They did a great job and were fast, efficient and very professional. Hailey was my cleaner and she was so nice. I would recommend them.

Standard cleaning+ Punctuality+ Quality+ Professionalism
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an excellent job cleaning my house from top to bottom!

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
AngieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

*update - four+ years strong with Clean Queen! The cleaners do an amazing job. The third Thursday of the month is my favorite day!* We've been working with Katie and her team at Clean Queen for almost three years now and have been really happy with their service! Their cleaners are always on time, hard working and…

Standard cleaning+ Quality
Alicia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clean Queen was great! I purchased a cleaning as a gift for my best friend who was struggling with depression. Katie helped me coordinate with my friend’s schedule and also notify her that I had purchased this as a gift for her. I really appreciate the extra time taken to coordinate as I live in another state! Also,…

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Audrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, thorough, kind cleaners. Happy every time

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value

Show more standard cleaning reviews (82 more) →

Price

$384+52% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 83%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning102$158–$253
Deep clean91$277–$477
Moving-related cleaning24$321–$536
General housekeeping15$153–$283

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