Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Cleaning Bees - Solid Surface Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Cleaning Bees - Solid Surface Cleaning

Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 5.0★ from 154 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cleaning Bees - Solid Surface Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cleaning Bees - Solid Surface Cleaning is better than 96% of move-in/move-out cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cleaning Bees - Solid Surface Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cleaning Bees - Solid Surface Cleaning is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cleaning Bees - Solid Surface Cleaning is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cleaning Bees - Solid Surface Cleaning is better than —% of move-in/move-out cleaning services.–
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Reviews for your job

Customers hired Cleaning Bees - Solid Surface Cleaning for 5 kinds of job.

Cleaning Bees - Solid Surface Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$409
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 12

All 36 Google reviews tagged “General carpet cleaning” · showing 20

Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent

General carpet cleaning
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent customer service and work. Would highly recommend

Paid $250–300Great priceGeneral carpet cleaning
Stephen15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional guys. On time and very informative. Thanks for the great service.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used this company 2 years ago and loved it so much I had them back again. Very professional and very friendly. I will get them back again.

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Professionalism
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Extremely efficient, courteous, and thorough. Extra precautions taken to make sure nothing damaged in process. Received immediate response to calls. Estimate and services were done in a very timely manner (a lot sooner than we expected). In addition to carpet cleaning they cleaned our tile and grout. Looks like…

Area rug cleaningGeneral carpet cleaningService not listed+ Value
NancyLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Left our carpet and rugs clean yet not soaked. Extraction done to pull out water. We are repeat customers.

Area rug cleaningGeneral carpet cleaning
Janis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jake was very polite and professional. The price was very good. Considering that we hadn't had the carpets cleaned in several years, they looked like new when he finished. I will definitely hire him again.

Carpet steam cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Karie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you NEW Solid! Jacob was on time, very professional/knowledgeable and my carpets look amazing!

General carpet cleaning+ Quality+ Professionalism+ Value
Cory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service from start to finish. They were courteous, friendly, on time and did an excellent job. I would highly recommend NEW to anybody!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Shelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jacob arrived promptly and spent hours getting our home clean and smelling amazing!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Ralph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Well pleased, very pleasant and courteous.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Quality+ Professionalism
DaleneLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service and very professional! Had Randy and Jake clean our carpet at our cottage in Southern Door Co. we couldn’t be happier, will definitely us them again. Price was reasonable and they were very careful protecting our wood work.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very well prepared and did an amazing job!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jeanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I’ve been having this company clean my carpets and furniture for several years. Always friendly, professional, and do a great job. Thank you!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Jodi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

NEW cleaned our tile, resealed grout, and cleaned carpets. Everything looks like new, despite being 12 years old! They were timely and professional. Would definitely recommend.

General carpet cleaningService not listed+ Punctuality+ Quality+ Professionalism
Brenda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very impressed by the professionalism of the two employees and quality service!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very satisfied with the work and price. Even came a little earlier than scheduled appointment time. Very professional with their work. Would recommend them to anyone.

General carpet cleaning
Brianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Randy and his team did an exceptional job cleaning our carpets. On the day of the job they showed up prompt and completed the work in a reasonable time. His crew was very personable and a pleasure to work with. Would definitely recommend!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
TLH3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Randy and his team do such a great job! We had some remodeling done and wanted our bedroom cleaned before moving furniture in, Randy squeezed us is and did a fabulous job! Thanks so much

General carpet cleaning
RebeccaLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Punctuality+ Quality+ Professionalism

Show more general carpet cleaning reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning36$227–$409
Area rug cleaning14—
Pet stain & odor removal12—
Upholstery cleaning10$132–$260
Carpet steam cleaning3$164–$303

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