How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%56+13.6Value 14%93+13.2Replies to reviews 7%94+6.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORECleaning By Jen
St. Clair Shores, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 4.8★ from 278 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Cleaning By Jen for 8 kinds of job.
Cleaning By Jen for deep clean
Clear ✕All 27 Google reviews tagged “Deep clean” · showing 20
Cleaning by Jen is always super professional. They do a great job, and the price is very reasonable for the quality. More importantly( everyone is always super friendly. They also make my little dog super happy everytime they visit!
The staff was extremely personable and hard working! Very pleased with the overall deep,cleaning job!
Alex, Ava and Hannah did a great job on my deep clean. I am following up with bi-weekly services.
Love love love! I had a deep clean done by Deanna and Bri. They were wonderful. I have no complaints whatsoever. I will be continuing with maintenance cleans moving forward with Cleaning by Jen!
This is the first time I’ve ever had a service clean my home! It definitely won’t be the last! It’s a good feeling to know everything is clean. The ladies did such a great job!
We had Abby and Jade do a deep clean on our house today and I am so impressed. Our house looks great!!!!!!
I received an initial deep clean service and was very pleased, things were cleaned that i didn't realize were going to be cleaned. It was not a huge home but very dirty! When I came home everything was glistening and details of care were left. Pricing for the service and other services are reasonable and fair.…
We received a deep cleaning by Deanna and Grace and we couldn't be happier. Our home desperately needed it and I can't believe the transformation. They took their time and paid very close attention to every detail. Highly recommend this service!
I needed a deep clean after the long winter with 4 kids. My house is so clean and it smells so good from the cleaning products. Kayla & Meadow did a great job! I highly recommend this company!
Everything was very well cleaned as anticipated. Kayla and Deanna did a splendid job, presented themselves in clean uniforms, were on time and periodically would ask for my assessment of their work as the job progressed. I will be arranging for further cleaning services in the near future. A friend is now…
Cleaning By Jen has been great to work with! The staff is always so friendly and they are very thorough in the cleaning of my home. It’s always great to come home to a clean home!
Tiffanie and Deanna did a solid cleaning
Maddy and Sylena did an AMAZING job on our house. We couldn’t be happier with the cleaning job that was done!!
Amazing work by Cleaning by Jen!
We have used cleaning by Jen for over a year and am always very happy with our experience. They take the time to listen to our wants and needs during cleanings, how no problem using my own products, and are so kind around our dog and children. They work quickly but do a great job. I recommend them to everyone I know.
Wow! I was dazzled by the wonderful DEEP CLEAN of my condo. They were fine working around my cat and small dog, and most importantly they EXCEEDED my expectations in deep cleaning. I highly recommend this business!!!
Jen has great teams. When we had our first cleaning it looked better than when we moved in. Last week’s team was outstanding as well. We look forward to the next service. Highly recommend Cleaning by Jen.
I only wanted the kitchen and 2 bathrooms cleaned and don't mind paying $ 250- $300 for a service if done right! I called them Monday about the issue in the bathroom and they came right out the same day and took care of the problem . But yesterday when I took a go look at the stove the inside the racks still need…
The girls were very professional. They definitely had their work cut out for them. They did a great job with what they had to work with which was an older, empty home, and quite dirty. I would highly recommend
Jen and her team have continually done an outstanding job. They are complete and follow through with questions and concerns. They have worked around our COVID at home schedule and love our dog!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 78 | $153–$271 |
| Deep clean | 27 | $290–$536 |
| General housekeeping | 17 | $153–$233 |
| Carpet steam cleaning | 4 | $214–$484 |
| Moving-related cleaning | 3 | $301–$506 |
| General carpet cleaning | 3 | $209–$427 |
| Office & workplace cleaning | 2 | — |
| Pet stain & odor removal | 2 | $170–$385 |
