Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Cleaning Heavenly LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%78+20.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Cleaning Heavenly LLC

Manteo, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 31 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cleaning Heavenly LLC is better than 86% of steam cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cleaning Heavenly LLC is better than 78% of steam cleaning services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cleaning Heavenly LLC is better than 98% of steam cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cleaning Heavenly LLC is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cleaning Heavenly LLC is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cleaning Heavenly LLC is better than —% of steam cleaning services.–
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Reviews for your job

Customers hired Cleaning Heavenly LLC for 3 kinds of job.

Cleaning Heavenly LLC for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 15 Google reviews tagged “Cleaning”

Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am a clean freak, but Angelica and her team exceeded my expectations.

Cleaning+ Responsiveness+ Punctuality+ Quality
Kristine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and affordable! Came on time and did a very thorough job! Would definitely recommend to everyone!

Cleaning+ Responsiveness+ Punctuality+ Quality
Haley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Two years ago we switched services to use Cleaning Heavenly for our KDH rental property, and I don’t have enough good words to say! Angelica and her team have transformed the quality and cleanliness of our home, and are always going above and beyond to be the best partners we could’ve ever asked for. The team is…

CleaningCleaning & disinfectionDeep clean+ Responsiveness+ Punctuality+ Quality
BenjaminLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Angelica and her team are absolutely amazing. We've used numerous cleaning services in the past and she is definitely a cut above the rest. Her attention to detail is impeccable. Our house is spotless every time. Highly recommended!

Cleaning+ Responsiveness+ Punctuality+ Quality
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is my third company for cleaning and they are only one I would recommend. They actually CLEAN!! Angelica is super nice and they do what they say they are going. It’s been a great experience.

CleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Chad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the most professional cleaning crew that we have ever used. The cleaning is very well done and the cleaning crew is the absolute nicest group. Always on time and quality is very high! Highly recommend!!

Cleaning+ Responsiveness+ Punctuality+ Quality
CarolLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anjelica and her team did an outstanding job spring cleaning our house. Everything was sparkling clean and perfect. We were thrilled with their work.

CleaningDeep clean+ Quality+ Professionalism
AshleyLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So accommodating when working with your schedule and our house looks absolutely fabulous. The girls are so sweet and do a fantastic job. Will only ever use them and I highly recommend them to you! Thank you Angelica for making my house look and smell amazing, you guys are the best!

CleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
JENNILocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Angelica and her staff are an excellent team to have! They have always been punctual and professional, and flexible when time calls for it (which happens more than we like!!). We have been using their services for our rental property for years now, and having worked with a number of other companies can honestly say…

CleaningDeep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
KenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After using cleaner after cleaner for 14 years in the Outer Banks, Angelica is by far the best around.

CleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Bobbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Angelica and all of her employees are absolutely amazing. They are thorough and dependable. Cleaning Heavenly took the best care of my 3 rental cottages during one of the most demanding and busiest vacation seasons ever! I cannot say enough good things about Angelica and her cleaning company!!

CleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Pam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cleaning Heavenly LLC is the best! They take care of my rental house as if it was their own home. Their cleaning is top notch and they are very prompt with communication. My property manager has several properties and he commented “most thorough cleaning he has seen!” Most importantly the team is very kind and…

CleaningDeep clean+ Responsiveness+ Punctuality+ Quality
DanielleLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cleaning+ Responsiveness+ Punctuality+ Quality
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cleaning+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cleaning+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cleaning15—
Deep clean9$271–$614
Standard cleaning2$153–$221

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