Experts Reviews · Company report
Cleaning Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Cleaning Pros

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 243 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cleaning Pros is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cleaning Pros is better than 96% of carpet cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cleaning Pros is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cleaning Pros is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cleaning Pros is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cleaning Pros is better than 87% of carpet cleaning.A
87

Reviews for your job

Customers hired Cleaning Pros for 6 kinds of job.

Cleaning Pros for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Moving-related cleaning”

Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I booked a move-out cleaning for the day I moved out of my apartment, and when I returned, the place looked and smelled amazing! They did a fantastic job, and I couldn’t be happier with the results. I highly recommend this cleaning service and will definitely be using them again in the future!

Paid $100–150Great priceMoving-related cleaning
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Cleaners were fantastic! Extremely detailed in their work. Used them for move in and move out cleans and both were immaculate.

Paid $250–300Great priceMoving-related cleaningDeep clean
Rob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cleaning Pros did an excellent job cleaning my apartment. The person did complete and thorough work. They were also nice and friendly. I highly recommend their services!

Paid $350–400Reasonable priceMoving-related cleaning
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job cleaning my condo!

Paid $250–300Reasonable priceMoving-related cleaning
Geoffrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very thorough and excellent work! Easy to set up and cleaners were polite and punctual.

Great priceMoving-related cleaningDeep clean
AnMaryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was in desperate need of a service to come in and clean my apartment after we completed the move out. Cleaning Pros was not only easy to communicate with but they were flexible too! So thankful they found a spot for me, the price well worth the service...and I will say the young lady who came in to clean my home…

Paid $350–400Great priceStandard cleaningMoving-related cleaningGeneral housekeeping
Jeremiah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job, very profession!

Standard cleaningMoving-related cleaning
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did a great job for our last minute move out clean and were very straightforward with pricing and what was included in the service. I would absolutely use them in the future and will be recommending them to others.

Paid $500+Reasonable priceMoving-related cleaningDeep clean
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I needed same day help with a move out cleaning: multiple bathrooms & bedrooms, refrigerator, oven, cooktop, wiping out ALL cabinets and drawers. Plus dusting baseboards, chair rail, ceiling fans, vacuuming carpets, etc…, it was a big job! I called at 11am, and they had a person there by 1:30. Rosie did a great…

Paid $500+Reasonable priceMoving-related cleaning
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with this cleaning service! They were very responsive and easy to communicate with from start to finish. They showed up on time, were professional, and did an excellent job cleaning our home. Everything looked spotless, and you could tell they paid attention to the details. We’re very happy…

Paid $350–400Interior & exterior window cleaningStandard cleaningMoving-related cleaning
Mohammad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ronnie is a super nice guy, very professional and easy to talk to. Cleaner did an excellent job, there was a minor couple spots missed and Ronnie made sure the problem was fixed right away. Definitely recommend!

Paid $350–400Reasonable priceMoving-related cleaningDeep clean
JamieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cleaning pros did a fabulous job for us very last minute! They came in and saved the day. Their move out clean for us was perfect and Rosie was wonderful. We will definitely be regular customers 😊

Paid $250–300Reasonable priceMoving-related cleaning
Lekha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great communication and a great clean before moving out!

Reasonable priceMoving-related cleaning
Stacy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Phenomenal job and customer service!

Paid $250–300Reasonable priceMoving-related cleaning
Adam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cleaning Pros did a fantastic job with a last second booking to clean my apartment after I moved out. The apartment was spotless when they finished. I’m sure my landlord thinks that I’m a neat freak now.

Paid $200–250Great priceMoving-related cleaning
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cleaning Pros were great to work with, easy to schedule, highly competitive rates, itemized to exactly what I wanted done. Actual job delivered perfect, very detailed, the whole house looks the best it's ever been!

Paid $400–450Great priceMoving-related cleaningDeep clean
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I needed a move out clean done as I did not have the time. I was still packing and had some items around the house. I don’t recall the woman’s name that came to clean, she tidied what she could and cleaned top to bottom. She did absolutely wonderful and I will consider this company in the future when I get settled in for regular cleaning.

Reasonable priceMoving-related cleaning
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing attention to detail with a kind/professional crew. If I still lived in the local area I would hire them again!

Paid $300–350Great priceInterior & exterior window cleaningStandard cleaningMoving-related cleaning
DAVID2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Candy did a great job with the final clean out of the rental house. She cleaned for 6 plus hours. The stove, refrigerator and both bathrooms were amazing. We left to work at the new place while Candy cleaned. We were so grateful for this service, when we returned all we had to do was turn in the keys.

Paid $300–350Reasonable priceMoving-related cleaning
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nothing but great things to say. I hired them to do a move out entire house clean and they did a fabulous job. The cleaner(sorry I am horrible with names), was very kind and courteous. She went through every detail of giving that “extra” clean to things I had asked for. Would definitely recommend them.

Paid $450–500Great priceInterior & exterior window cleaningStandard cleaningMoving-related cleaning
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Loved working with them! They left my apartment spectacularly cleaning!

Paid $150–200Reasonable priceMoving-related cleaning
J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I found Ronnie and Cleaning Pros through a Google search while researching cleaning companies in the area I needed for a move-in clean in a 3 bedroom 2 1/2 bath home. Some of the quotes I received were so outrageous, I decided to use Cleaning Pros after a call with Ronnie and for their reasonable prices. Folks, I…

Paid $200–250Great priceMoving-related cleaningDeep clean
Ingrid4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You could eat off the basement floors after she cleaned! The ready of the house was spotless. Thank you.

Deep cleanMoving-related cleaning
EricaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were great. Very responsive to inquiries and once scheduled on time. She did an awesome job cleaning the kitchen and bathrooms along with some windows. Very fast and easy to work with. Would highly recommend.

Moving-related cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Wade16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time I used this company and it was well worth it. Their attention to detail is excellent. Would recommend this cleaning company.

Deep cleanMoving-related cleaning
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ronnie Proctor of Cleaning Pros cleaned an apartment for us recently. It was a move out cleaning. They did all the appliances, bathrooms, baseboards, inside windows, fans, and swept carpet and mopped floors. The apartment looked great when they were through.

Moving-related cleaning
Gina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job!

Deep cleanMoving-related cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Debra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent job! Will definitely use again!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This team was very professional, showed up on time and did a great job👏👊

Moving-related cleaningInterior & exterior window cleaning+ Responsiveness+ Professionalism+ Value
heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Deanna came out to clean our new construction home. She is fantastic. So pleasant and hard working.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
ChelseaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rachel was really nice and professional. House looked and smelled really clean. Ronnie is great to work with and reasonably priced.

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Kaley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service!!

Deep cleanMoving-related cleaning

Price

$221-15% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning83$158–$265
Deep clean68$271–$465
General housekeeping39$137–$260
Moving-related cleaning32$251–$536
Interior & exterior window cleaning15$238–$536
Office & workplace cleaning3—

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