House cleaning service · Winston, OR · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 54 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★34 Google reviews · 13 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
71%reviews answered by the owner
$387typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Cleaning Services of Roseburg five stars based on thirty-four reviews, with the owner responding to seventy-one percent of feedback. Customers frequently cite punctuality, thoroughness, and fair pricing for residential, office, and commercial deep cleans. Recurring themes include professional communication, friendly staff, and attention to detail that leaves spaces smelling fresh. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 34 reviews (97% five-star).
Reviews on this page: 34 Google reviews (31 with written comments, 1 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: September 22, 2026.
Service: Apartment Cleaning Service serving Winston, Oregon.
Data from Google, last updated October 28, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
This companyApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cleaning Services of Roseburg: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cleaning Services of Roseburg: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cleaning Services of Roseburg: 97/100 on this factor. Category median: 95.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cleaning Services of Roseburg: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cleaning Services of Roseburg: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
34 Google reviews we collected
5.0of 5
5 stars3397%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
100%praise
Praise54100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price667%
Reasonable333%
Overpriced00%
Not sure00%
$387+43% vs typical apartment cleaning services
Middle half of what 7 customers paid ($345–$460) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
6topics
Quality & results1833%
Would recommend1528%
Staff & attitude1222%
Speed & response47%
Price & value36%
Honesty & trust24%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent service, very clean, organized, and friendly.”
“If you need reliable house cleaning or deep cleaning in Roseburg, I highly recommend them.”
“Cleaning Services of Roseburg has cleaned multiple of our houses, they always show up on time, they do an amazing deep clean, and they are beyond kind.”
“Tirza and Maria were fantastic , they arrived promptly at 9 AM and they were done cleaning my entire home in under 3 hours !”
“The price was fair especially for how dusty it was.”
“They are reliable and 100% recommended.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Cleaning Services of Roseburg for 5 kinds of job. Pick one to see what they paid and said.
DDezRay1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Cleaning Services of Roseburg has cleaned multiple of our houses, they always show up on time, they do an amazing deep clean, and they are beyond kind. I would and have recommended them to several people.
SShayLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
This is the first time I’ve had someone come to clean my apartment. The three ladies that came did excellent work. I could smell the cleanliness before I stepped thru my front door. They were professional and did a walk thru with me. The price was fair especially for how dusty it was. I’ll definitely be using them…
Paid $500+Great priceDeep clean
SSheryl3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Everything was wonderful! The ladies did an excellent job of making the house look brand new!! 10 Stars 🤩
Paid $350–400Reasonable priceDeep clean
Vvuela1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Had them clean our small office and did a great job! Will be calling them again!
JJulio1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My mom is 70 years old and needed a house cleaner in Roseburg because she was having trouble keeping up with her house and I live in a different state. We have been working with Cleaning Services of Roseburg and for over 3 years.
TTina7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had Tirza and Janet do both a deep cleaning and then a follow up standard cleaning a month later, both times they were very thorough and we received excellent service. Highly recommend!
Tirza and Maria did an amazing job.
I will definitely be using them again.
Price assessment: Reasonable price
Price: $400–450
Services: Moving-related cleaning
Response from the owner · a month ago
Thank you, Brenda! We are thrilled Tirza and Maria did an amazing job and appreciate you sharing your experience. We look forward to working with you again.
D
Diana Flores Perez3 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Excelente servicio, muy limpios, organizados y amables.
100% recomendable
Response from the owner · 2 months ago
¡Muchas gracias, Diana! Nos alegra saber que encontró nuestro servicio excelente y que nuestro equipo fue limpio, organizado y amable. Agradecemos mucho su recomendación al 100%. Esperamos atenderla de nuevo pronto.
D
DezRay Case1 reviewiTotal number of Google reviews DezRay has written across all businesses on Google Maps, not just this one.
Cleaning Services of Roseburg has cleaned multiple of our houses, they always show up on time, they do an amazing deep clean, and they are beyond kind. I would and have recommended them to several people.
Price assessment: Great price
Price: $350–400
Services: Standard cleaning, Moving-related cleaning, General housekeeping, Deep clean
Response from the owner · 2 months ago
Thank you so much for the wonderful review, DezRay. We're thrilled to hear we've earned your trust by cleaning multiple homes, arriving on time, and providing thorough deep cleans with friendly service. We truly appreciate your recommendations to friends and family. We look forward to caring for your homes again whenever you need us.
S
Shay MorrisLocal Guide · 31 reviewsiTotal number of Google reviews Shay has written across all businesses on Google Maps, not just this one.
This is the first time I’ve had someone come to clean my apartment. The three ladies that came did excellent work. I could smell the cleanliness before I stepped thru my front door. They were professional and did a walk thru with me. The price was fair especially for how dusty it was. I’ll definitely be using them again for their bi-weekly service. They did a better job than I could even imagine. If you’re looking for good hardworking cleaners, this is the place.
Price assessment: Great price
Price: $500+
Services: Deep clean
S
Sheryl Shane3 reviewsiTotal number of Google reviews Sheryl has written across all businesses on Google Maps, not just this one.
Everything was wonderful! The ladies did an excellent job of making the house look brand new!! 10 Stars 🤩
Price assessment: Reasonable price
Price: $350–400
Services: Deep clean
Response from the owner · 3 months ago
Thank you so much, Sheryl! We’re thrilled the team made your house look brand new and truly appreciate the 10-star rating. We’ll share your kind words with the ladies and look forward to serving you again.
A
Arielle Burnett6 reviewsiTotal number of Google reviews Arielle has written across all businesses on Google Maps, not just this one.
Tirza and Maria were fantastic , they arrived promptly at 9 AM and they were done cleaning my entire home in under 3 hours ! They cleaned windows, baseboards, doors, cabinets. They were kind , sweet, and professional. Book them immediately!
Response from the owner · 4 months ago
Thank you so much for the wonderful review, Arielle! We’re thrilled Tirza and Maria arrived promptly, finished your home in under three hours, and left your windows, baseboards, doors, and cabinets sparkling. We’ll pass along your kind words to them — they’ll be delighted. We appreciate you recommending our team!
V
vuela1 reviewiTotal number of Google reviews vuela has written across all businesses on Google Maps, not just this one.
Contraté a la compañía por que tenía muy buena calificación, Tirza y Mary hicieron un excelente trabajo, mi casa quedó muy limpia, son confiables y 100% recomendables, los recomiendo ampliamente, excelente servicio.
Price assessment: Great price
Services: Deep clean
Response from the owner · 6 months ago
Muchas gracias, Mónica, por compartir tu experiencia y por elegirnos. Nos alegra saber que Tirza y Mary hicieron un excelente trabajo y que tu casa quedó muy limpia. Agradecemos mucho tu confianza y tu recomendación 100%. Será un placer atenderte de nuevo cuando nos necesites.
C
cici basulto carmona5 reviewsiTotal number of Google reviews cici has written across all businesses on Google Maps, not just this one.
Excellent company with outstanding service. I highly recommend them. The staff is very friendly and professional.
Response from the owner · 6 months ago
Thank you so much for your glowing review and recommendation. We’re thrilled to hear our team was friendly and professional, and your feedback motivates us to keep delivering outstanding service. We look forward to serving you again.
J
Julio Cesar Arreola Negrete1 reviewiTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
My mom is 70 years old and needed a house cleaner in Roseburg because she was having trouble keeping up with her house and I live in a different state. We have been working with Cleaning Services of Roseburg and for over 3 years.
Price assessment: Great price
Price: $450–500
Services: Office & workplace cleaning, Standard cleaning, Moving-related cleaning, General housekeeping
Response from the owner · 8 months ago
Thank you, Julio, for trusting Cleaning Services of Roseburg to care for your mom’s home for over three years. We’re honored to help keep her house comfortable and safe while you’re out of state. Your continued trust means a lot to our team. Please let us know anytime we can assist further.
