iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 40 water purification servicesiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★33 Google reviews · 9 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$932typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers describe CleanTap Water Solutions as punctual and responsive, noting quick scheduling and same-day service for issues like leaks and boiler problems. Reviews highlight the team's knowledge in water filtration, HVAC, and general plumbing, with many mentioning free water tests and clear explanations of local water quality. Pricing is frequently characterized as competitive and straightforward, with no reports of unexpected charges. The business maintains a perfect 5-star rating from 33 reviews, and the owner replies to every customer comment.
Google rating: 5.0 out of 5 from 33 reviews (100% five-star).
Reviews on this page: 33 Google reviews (30 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Water Purification Service serving Taunton, Massachusetts.
Data from Google, last updated October 26, 2026.
Score profile vs other water purification services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
CleanTap Water SolutionsWater Purification Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CleanTap Water Solutions: 98/100 on this factor. Category median: 88.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CleanTap Water Solutions: 96/100 on this factor. Category median: 86.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 85.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CleanTap Water Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CleanTap Water Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
–
Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
5.0of 5
5 stars33100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
99%praise
Praise6899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price975%
Reasonable325%
Overpriced00%
Not sure00%
$932+94% vs typical water purification services
Middle half of what 4 customers paid ($628–$2.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1725%
Would recommend1522%
Speed & response1217%
Quality & results812%
Communication812%
Honesty & trust69%
Price & value34%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had my HVAC system cleaned and Luis was so meticulous, professional and a great guy!”
“I absolutely recommend this company for all your plumbing needs, they all are Pro's.”
“Another important factor is they are immediately available via phone or text to answer questions or in an emergency.”
“He was extremely knowledgeable, answered questions, and provided top notch customer service.”
“While they were here, they also took the time to educate us about our water quality and explain the different filtration options available.”
“Needed someone to trust while away and these guys were up to the task.”
“Pricing was beyond reasonable.”
People customers mention
Sean10 reviews
Luiz4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent priced reviews
Rose1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We wanted to say thank you to CleanTap Water Solutions for coming out and installing our new condenser in the backyard. While they were here, they also took the time to educate us about our water quality and explain the different filtration options available.
We really appreciated how knowledgeable and helpful the…
Paid $2,000+Great priceService not listed
Matt4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
A+++, great service, great install, great people. Would 100% recommend! Thank you again for all your help
Paid $1,000+Great priceService not listed
ShayanLocal Guide · 53 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
They were fantastic. Very responsive and came out the next day. The plumber who came out, Luiz, was very knowledgeable and efficient in getting the leak fixed. Did not feel upcharged or have any incessant charges applied. Very straight forward. Highly recommend. Much better than other plumbers after interviewing multiple. They were the best.
Paid $700–800Reasonable priceToilet repair
DianaLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Spoke with Sean he was great! I called on a Sunday regarding my hearing system. My boiler was overfilling itself. Sean was very patient with me on the phone and be informative as well. He was able to contact his partner and Luiz came out on a sunday to fix my leak and got my heat up and running within the hour.…
I was fortunate to come across CleanTap Water Solutions. They cover everything...Heating/Cooling & Water systems, And water filtration (which is So important to protect you and your family)
along with everyday plumbing.
I had my HVAC system cleaned and Luis was so meticulous, professional and a great guy! He was so patient and helpful as I peppered him with questions.
I had this system cleaned last year and that plumber didn't do half of what Luis performed.
He also serviced my forced hot air heating system.
I feel confident now that the cooler weather is coming, that I'm all set...and I finally have a trusted company.
Another important factor is they are immediately available via phone or text to answer questions or in an emergency.
I absolutely recommend this company for all your plumbing needs, they all are Pro's.
This is also a friendly company and I would give 10 stars if I could!
Thanks So Much,
Deborah Viscomi
Response from the owner · 2 weeks ago
We appreciate your detailed review, Deborah. We are glad Luis's meticulous, patient work on your HVAC and heating systems left you feeling confident for the cooler weather, and that our phone and text availability was helpful. Thank you for recommending us and for trusting our team with your plumbing and water filtration needs.
Jake Meleski6 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Luiz was great and very knowledgeable. Came to service my boiler and fixed a few issues I was having as well. Would highly recommend for preventative maintenance/service
Services: Water heater repair
Response from the owner · 2 weeks ago
Thanks for the five-star review, Jake. Luiz was happy to get your boiler running smoothly and to take care of the issues you were experiencing. We appreciate your recommendation for preventative maintenance and look forward to helping with future service.
Andre Arruda1 reviewiTotal number of Google reviews Andre has written across all businesses on Google Maps, not just this one.
Andre, we are honored by your "best of the best" praise. We appreciate you taking the time to share this five-star review and are glad you had an outstanding experience. Your support means a lot to our team.
Oceans11Local Guide · 30 reviewsiTotal number of Google reviews Oceans11 has written across all businesses on Google Maps, not just this one.
I worked with Sean to have AC and furnace completely replaced in my condo. Additionally, he handled a vanity replacement for me while he was there. He was extremely responsive and worked with me from afar with tenants on site. We are very happy with the service and his pricing was also very competitive. I would highly recommend for any HVAC or plumbing needs!
Response from the owner · 3 weeks ago
Thanks for sharing your experience, Oceans11. We're glad Sean could manage the AC and furnace replacements and the vanity while coordinating with your tenants, and that our pricing was competitive. Your recommendation means a lot and we will pass your praise along to Sean.
HL Home Services9 reviewsiTotal number of Google reviews HL has written across all businesses on Google Maps, not just this one.
Highly highly recommend. Luiz was exceptional. He was extremely knowledgeable, answered questions, and provided top notch customer service. We will be specifically asking for him by name for future issues. Company overall was stellar. Quick on the initial contact, quick to schedule, and very professional.
Response from the owner · 3 weeks ago
Thank you for the strong recommendation, HL Home Services. We are thrilled Luiz provided exceptional, knowledgeable support and that our team was prompt and professional. It means a lot you plan to request Luiz by name for future needs. We appreciate you sharing your experience.
Kimberly DawesLocal Guide · 13 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Sean, Luiz and Robbie were amazing. They installed a new water filtration system in my hole and were professional, on time, and even put protective paper down before entering my home. If you are looking to upgrade your water in your home. They are the best!
Response from the owner · a month ago
Kimberly, we appreciate your five-star review. We're glad Sean, Luiz, and Robbie were professional, punctual, and took care to protect your home while installing the filtration system. Thank you for recommending us.
Paul Buonfiglio9 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
CleanTap Water Soloutions was extremely profesional and happy to help me out, even though I am out of their immediate area.
They show up when they say they are going to and do a great job. Thank you to Sean and Rob!
Response from the owner · a month ago
Paul, thank you for the excellent review. We are glad we could help even outside our usual area and that our team was punctual and thorough. Sean and Rob will appreciate your kind words.
Rose Spark1 reviewiTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
We wanted to say thank you to CleanTap Water Solutions for coming out and installing our new condenser in the backyard. While they were here, they also took the time to educate us about our water quality and explain the different filtration options available.
We really appreciated how knowledgeable and helpful the team was throughout the process. We’re excited to have our new water filtration system installed and to start enjoying cleaner, better-quality water.
Great experience from start to finish. Five stars for CleanTap!
Price assessment: Great price
Price: $2,000+
Services: Service not listed
Response from the owner · a month ago
Rose, thank you for the wonderful review. We are so glad the condenser installation and our walkthrough of water quality and filtration options were helpful. It means a lot that you found our team knowledgeable and supportive. We appreciate your recommendation and are happy you are enjoying cleaner water.
Khaled Alshara12 reviewsiTotal number of Google reviews Khaled has written across all businesses on Google Maps, not just this one.
This business is the best I could have asked for. I’m not home already relocated out of state. It started with a leak from the kitchen faucet into my basement. Called them and they showed up the next day, fixed the leak immediately. They entered the house on their own, vacuumed and cleaned, and were helpful trying to replace a ceiling tile and dry up the leak. They had to dremel cut the old faucet to get it replaced and did a great job at it! Needed someone to trust while away and these guys were up to the task. Thank you Sean and Rob! If you’re in their area call them. Very well priced!
Response from the owner · a month ago
Khaled, we appreciate your kind words and are glad we could help while you were away. We will share your praise with Sean and Rob. Thank you for recommending us and for trusting us with your home.
Tanya Sinclair6 reviewsiTotal number of Google reviews Tanya has written across all businesses on Google Maps, not just this one.
Sean C is an A+ salesman!! He was great at explaining and very informative on the results of our FREE (what’s better than that) water test that he gave us!! Come to find out our water wasn’t as bad as we initially thought due to Bridgewater’s long standing water issues. He gave us our best options without us breaking the bank. Pricing was beyond reasonable. If anyone wants a free water test with an array of options at a reasonable price Sean C from CleanTap is the place to go!!!!
Price assessment: Great price
Services: Service not listed
Response from the owner · 7 months ago
Thank you so much, Tanya — we’re thrilled Sean C could provide a helpful, informative free water test and affordable options that met your needs. We appreciate you highlighting his expertise and recommending CleanTap to others. If you or anyone you refer needs further help, please reach out and we’ll be glad to assist.
