House cleaning service · Hialeah, FL · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 50 deep cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 59%
4.9★★★★★112 Google reviews · 24 photos
96%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
82%reviews answered by the owner
$337typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Cleany Miami 4.9 out of 5 based on 112 reviews, with the owner responding to 82 percent of them. Customers frequently highlight thorough deep cleaning, move-out services, and last-minute bookings, praising the team for punctuality, professional communication, and efficient work. One reviewer initially criticized a service issue but updated their rating after the company offered a complimentary cleaning and resolved the matter professionally.
Google rating: 4.9 out of 5 from 112 reviews (96% five-star).
Reviews on this page: 112 Google reviews (101 with written comments, 2 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: June 20, 2026.
Service: Deep Cleaning Service serving Hialeah, Florida.
Data from Google, last updated November 1, 2026.
Score profile vs other deep cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Cleany MiamiDeep Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cleany Miami: 93/100 on this factor. Category median: 91.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cleany Miami: 95/100 on this factor. Category median: 90.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cleany Miami: 99/100 on this factor. Category median: 95.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cleany Miami: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cleany Miami: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cleany Miami: 89/100 on this factor. Category median: 83.A
89
Bar = this company · dark tick = category median.
Star ratings
112 Google reviews we collected
4.9of 5
5 stars10896%
4 stars33%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 101 written reviews
98%praise
Praise18298%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price444%
Reasonable556%
Overpriced00%
Not sure00%
$337+24% vs typical deep cleaning services
Middle half of what 9 customers paid ($263–$485) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6535%
Staff & attitude4223%
Speed & response3318%
Would recommend3016%
Honesty & trust63%
Communication53%
Price & value42%
What customers talk about
We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Janeth (our preferred cleaner) is incredibly detail-oriented and consistently does an amazing job—every surface, every corner, always spotless.”
“They clean very well and are nice and professional.”
“She’s also extremely reliable: always on time and has never canceled, which is rare and so appreciated.”
“I have updated this review to 5 stars due to the professionalism and care they took in their response.”
“This company runs like a clock, very reliable and highest quality of cleaning.”
“Yolida went above and beyond, from excellent communication to a satisfactory job which saved me time and relieved stress between moves.”
“Every single dollar was worth it!”
People customers mention
Maria9 reviews
Blanca7 reviews
Mar3 reviews
Gaby3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Cleany Miami for 6 kinds of job. Pick one to see what they paid and said.
GGeraldineLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had to do a deep cleaning for the person who bought my condo. I hired Cleany. Yolida and her husband did an amazing job. I had tenants and they left my condo extremely dirty. It took them a while to clean everything because of the condition and I’m so happy I hired them. Highly recommended
PProject1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Yoli and Pedro are the best! They are prompt, thorough, and friendly. They are the reason I’ve been a Cleany Miami customer for nearly two years now and will continue to be!
Paid $350–400Reasonable priceGeneral housekeeping
DDontFeedTheWolf6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Yolida went above and beyond, from excellent communication to a satisfactory job which saved me time and relieved stress between moves.
JJustin8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Janeth did an amazing job . She cleaned throughly and my apartment smells fresh and clean
Paid $150–200Reasonable priceStandard cleaning
PPriscillia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Absolute best cleaning I have received in Miami, and I’ve been through A LOT of cleaners. Most cleaners are overpriced and their work does not reflect the prices I pay. I’ve had a lot of lazy jobs done with past cleaners in other companies, some didn’t even know how to vacuum. It made me furious. But then I…
They clean very well and are nice and professional.
Price assessment: Great price
Price: $450–500
Services: Moving-related cleaning, Deep clean
Response from the owner · 4 months ago
Hi Jon,
Thank you for choosing Cleany - Miami City's best home cleaning and office cleaning concierge service! Customer service and quality are our highest priorities. We are very happy the whole process left you at ease and you enjoyed your home cleaning service. Our goal is to make sure your place is the clean and organized home you envision.
Booking us is even easier through our Cleany app! It's available on the apple store and the android play store and takes less than a minute!
Follow us on Instagram for daily updates and promotions @cleanymiami We hope to hear back from you again soon.
Thank you,
The Cleany Team
cleanymiami.com
G
Geraldine TotesautLocal Guide · 33 reviewsiTotal number of Google reviews Geraldine has written across all businesses on Google Maps, not just this one.
I had to do a deep cleaning for the person who bought my condo. I hired Cleany. Yolida and her husband did an amazing job. I had tenants and they left my condo extremely dirty. It took them a while to clean everything because of the condition and I’m so happy I hired them. Highly recommended
Price assessment: Reasonable price
Price: $300–350
Services: Moving-related cleaning, Deep clean
Response from the owner · 4 months ago
Hi Geraldine,
Thank you for choosing Cleany - Miami City's best home cleaning and office cleaning concierge service! Customer service and quality are our highest priorities. We are very happy the whole process left you at ease and you enjoyed your home cleaning service. Our goal is to make sure your place is the clean and organized home you envision.
Booking us is even easier through our Cleany app! It's available on the apple store and the android play store and takes less than a minute!
Follow us on Instagram for daily updates and promotions @cleanymiami We hope to hear back from you again soon.
Thank you,
The Cleany Team
cleanymiami.com
W
Wes Anthony6 reviewsiTotal number of Google reviews Wes has written across all businesses on Google Maps, not just this one.
Great job...works hard...can do it all..very professional.. highly recommended
Price assessment: Great price
Price: $100–150
Response from the owner · 4 months ago
Hi Wes,
Thank you for choosing Cleany - Miami City's best home cleaning and office cleaning concierge service! Customer service and quality are our highest priorities. We are very happy the whole process left you at ease and you enjoyed your home cleaning service. Our goal is to make sure your place is the clean and organized home you envision.
Booking us is even easier through our Cleany app! It's available on the apple store and the android play store and takes less than a minute!
Follow us on Instagram for daily updates and promotions @cleanymiami We hope to hear back from you again soon.
Thank you,
The Cleany Team
cleanymiami.com
A
Ari R6 reviewsiTotal number of Google reviews Ari has written across all businesses on Google Maps, not just this one.
Yolida and her partner have been great! They are on time, professional and receptive to feedback. Thanks for helping me keep everything tidy.
Response from the owner · 5 months ago
Hi Ari,
Thank you for choosing Cleany - Miami City's best home cleaning and office cleaning concierge service! Customer service and quality are our highest priorities. We are very happy the whole process left you at ease and you enjoyed your home cleaning service. Our goal is to make sure your place is the clean and organized home you envision.
Booking us is even easier through our Cleany app! It's available on the apple store and the android play store and takes less than a minute!
Follow us on Instagram for daily updates and promotions @cleanymiami We hope to hear back from you again soon.
Thank you,
The Cleany Team
www.cleanymiami.com
P
Project Manager1 reviewiTotal number of Google reviews Project has written across all businesses on Google Maps, not just this one.
Yoli and Pedro are the best! They are prompt, thorough, and friendly. They are the reason I’ve been a Cleany Miami customer for nearly two years now and will continue to be!
Price assessment: Reasonable price
Price: $350–400
Services: General housekeeping
Response from the owner · 5 months ago
Hi Project Manager,
Thank you for choosing Cleany - Miami City's best home cleaning and office cleaning concierge service! Customer service and quality are our highest priorities. We are very happy the whole process left you at ease and you enjoyed your home cleaning service. Our goal is to make sure your place is the clean and organized home you envision.
Booking us is even easier through our Cleany app! It's available on the apple store and the android play store and takes less than a minute!
Follow us on Instagram for daily updates and promotions @cleanymiami We hope to hear back from you again soon.
Thank you,
The Cleany Team
cleanymiami.com
D
DontFeedTheWolf6 reviewsiTotal number of Google reviews DontFeedTheWolf has written across all businesses on Google Maps, not just this one.
Yolida went above and beyond, from excellent communication to a satisfactory job which saved me time and relieved stress between moves.
Price assessment: Reasonable price
Price: $300–350
Services: Moving-related cleaning, Deep clean
Response from the owner · 5 months ago
Hi There,
Thank you for choosing Cleany - Miami City's best home cleaning and office cleaning concierge service! Customer service and quality are our highest priorities. We are very happy the whole process left you at ease and you enjoyed your home cleaning service. Our goal is to make sure your place is the clean and organized home you envision.
Booking us is even easier through our Cleany app! It's available on the apple store and the android play store and takes less than a minute!
Follow us on Instagram for daily updates and promotions @cleanymiami We hope to hear back from you again soon.
Thank you,
The Cleany Team
cleanymiami.com
K
Kateryna Fuentes2 reviewsiTotal number of Google reviews Kateryna has written across all businesses on Google Maps, not just this one.
I can’t recommend Cleany enough. This company runs like a clock, very reliable and highest quality of cleaning. Janeth (our preferred cleaner) is incredibly detail-oriented and consistently does an amazing job—every surface, every corner, always spotless. She’s also extremely reliable: always on time and has never canceled, which is rare and so appreciated.
Beyond her work, she’s just easy to be around and very professional. I’ve tried four different cleaning services in the Miami area, and Janeth is by far the best. If you’re looking for someone thorough, dependable, and truly excellent at what they do, she’s the one.
Response from the owner · 5 months ago
Hi Katya,
Thank you for choosing Cleany - Miami City's best home cleaning and office cleaning concierge service! Customer service and quality are our highest priorities. We are very happy the whole process left you at ease and you enjoyed your home cleaning service. Our goal is to make sure your place is the clean and organized home you envision.
Booking us is even easier through our Cleany app! It's available on the apple store and the android play store and takes less than a minute!
Follow us on Instagram for daily updates and promotions @cleanymiami We hope to hear back from you again soon.
Thank you,
The Cleany Team
cleanymiami.com
M
Margot Bloch10 reviewsiTotal number of Google reviews Margot has written across all businesses on Google Maps, not just this one.
Janeth did a great job! She was super thorough, fast and kind.
Services: Standard cleaning
Response from the owner · 5 months ago
Hi Margot,
Thank you for choosing Cleany - Miami City's best home cleaning and office cleaning concierge service! Customer service and quality are our highest priorities. We are very happy the whole process left you at ease and you enjoyed your home cleaning service. Our goal is to make sure your place is the clean and organized home you envision.
Booking us is even easier through our Cleany app! It's available on the apple store and the android play store and takes less than a minute!
Follow us on Instagram for daily updates and promotions @cleanymiami We hope to hear back from you again soon.
Thank you,
The Cleany Team
cleanymiami.com
J
Justin Sharp8 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Janeth did an amazing job . She cleaned throughly and my apartment smells fresh and clean
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Response from the owner · 9 months ago
Hi Justin,
Thank you for choosing Cleany - Miami City's best home cleaning and office cleaning concierge service! Customer service and quality are our highest priorities. We are very happy the whole process left you at ease and you enjoyed your home cleaning service. Our goal is to make sure your place is the clean and organized home you envision.
Booking us is even easier through our Cleany app! It's available on the apple store and the android play store and takes less than a minute!
Follow us on Instagram for daily updates and promotions @cleanymiami We hope to hear back from you again soon.
Thank you,
The Cleany Team
cleanymiami.com
J
Jeremy8 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Hi Jeremy,
Thank you for choosing Cleany - Miami City's best home cleaning and office cleaning concierge service! Customer service and quality are our highest priorities. We are very happy the whole process left you at ease and you enjoyed your home cleaning service. Our goal is to make sure your place is the clean and organized home you envision.
Booking us is even easier through our Cleany app! It's available on the apple store and the android play store and takes less than a minute!
Follow us on Instagram for daily updates and promotions @cleanymiami We hope to hear back from you again soon.
Thank you,
The Cleany Team
cleanymiami.com
