Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

ClearDefense Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,404 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 92% of termite control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 91% of termite control services.A
91

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.147
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$161
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 147 Google reviews tagged “Ant extermination” · showing 40

BrianLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hunter from ClearDefense Pest Control did a great job setting up a clear and proactive treatment plan for our home in Durham, NC, addressing inside and outside of the home. Thanks!

Reasonable priceHome inspectionRodent exterminationSpider extermination
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always a great service!

Paid $140–160Reasonable priceBug & insect exterminationAnt extermination
Modjulie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service from Corey today! Responsive to our needs and provided service with the health and safety of our family in mind at all times.

Paid $100–120Reasonable priceHome inspectionAnt extermination
DebbieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Maurice is a pleasure. Very professional and friendly. Takes the time and listens to your concerns.

Bug & insect exterminationAnt extermination
AndyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Maurice is great! Friendly, thorough, and highly responsive, thank you!

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Clear defense has been excellent for years. In so many industries there’s so much turnover but this company has figured out some important things and does them well. Maurice is especially thorough and professional, and we feel confident that the persistent nature that keeps popping up around our home can be kept out of the walls with their help.

Reasonable priceAnt exterminationService not listed+ Responsiveness+ Punctuality+ Quality
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Maurice

Paid $100–120Great priceHome inspectionHornet & wasp exterminationRodent extermination
Leyla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Clear defense pest control corey and patrick Great service Patrick and Corey came today for our monthly treatment. They provided a great service, made sure my questions were answered and did axtra treatment in the kitchen upon my request. Really appreciate the timely and excellent service, and the patience they show to explain everything.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
LeahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

A+++ service! Technician Matt C. consistently goes above and beyond. During our quarterly service, he took the time to check in with us as he always does. We mentioned seeing more spiders and palmettos in the garage, and he immediately addressed it, removing every web and treating the area thoroughly. He is…

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My Technician, Maurice provided excellent service.

Spider exterminationFlea & mite exterminationGeneral pest inspection
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Clear Defense goes above and beyond to make themselves available for pest control. I never have to worry about handling it myself. Taurus F. sprayed for ants today and was awesome - so communicative, explained everything, answered my questions.

General pest inspectionAnt extermination
SarahLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We've had two excellent recent experiences with ClearDefense Pest Control. A few weeks ago, we suddenly had a ton of ants in one of our bathrooms. ClearDefense had Aaron R. come out the next morning to get it taken care of - he was so professional and efficient! Earlier today, Branden Oakley came by our house for…

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Jeffrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maurice has provided great service on two separate visits. He is friendly and responsive and very thorough. He has gone above and beyond on both visits and does not leave without making sure he has fulfilled the objectives of the visit.

Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
BradleyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Richard, & Marurice our technicians, arrived on time, clean, professional, and willing to accommodate our needs as we shuffled rooms and pets to allow him access. Great service, great product, great results with minimal impact to our routine. Absolutely no health issues with this product. I've researched the heck out of this one. Stand out work.

Cockroach exterminationBug & insect exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Nina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Updating my previous review to say that Corey and Geo did my service today and they were great! We always have great service from you guys. Thanks!

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my service done today and Chris from Augusta was very professional and responsive in the service he was providing today. Thank you and keep up the service.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
K6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David from Clear Defense Pest Control just did our quarterly service. He was prompt and very professional, taking the time to ensure our requests were met. We are very happy with our service because since we had our home treated there have been zero bugs. It literally is an invisible barrier surrounding the property!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
NatalieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tyler O. @ClearDefense came by today, and he was friendly and professional. I would highly recommend Clear Defense.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are new customers and have had 2 visits as of now but both have been very positive. This company has been very friendly and informative from the start. They have provided quality service. I had Cam work indoors and Dionisio working the outside to complete a whole house/yard treatment quickly and efficiently. I…

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick did a really great job listening to where I wanted the pesticide sprayed, and where I didn’t want it sprayed. He was respectful, courteous, and kind. My kiddo and I were hanging out on the front porch steps during the visit, and Nick made the choice to walk up onto the porch from the side instead of…

Ant exterminationGeneral pest inspection+ Responsiveness+ Professionalism
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Maurice was great! He validated my concerns and did a thorough inspection to figure out the problem I was having with ants.

Ant extermination+ Responsiveness+ Punctuality+ Professionalism
NBM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear Defense has been doing a good job on pest control of our house for several years now. All technicians are nice (e.g. Corey, who came yesterday). They are willing to understand and accommodate our requests.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ricky of Clear Defense Pest Control in Durham was fantastic. The crew is always personable and friendly; also always willing to work around our two big dogs and toddler. Definitely recommend! We’ve been pest free for a while now and will continue to rely on these folks.

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
AngèleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ClearDefense Pest Control is great and I was so impressed with the technician who came to my home. Tayron was very professional, friendly and kept me abreast of everything he was doing and asked pertinent questions throughout the whole process. I highly recommend this company!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you very much to Corey and ClearDefense Pest Control! Today was our first treatment and we are very pleased with the customer service from both Corey and Brandon. I look forward to continuing our relationship with ClearDefense.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Value
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kyle came out to deal with an ant problem. I called with the problem and had someone come out within a day. Kyle analized the problem and attacked it. He did a very complete job.

Ant extermination
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh and Patrick with Clear Defense were quick and professional. After explaining our ant problem they quickly and effectively addressed the issue. They were also kind and polite.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
GolamariLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had our quarterly service today and Technician Nick J was really professional and patient to hear our concerns with our yard. He even spend time to walk along with me to make sure he covered all issues with Ants in our yard. Thanks you Nick. We have been using Clear defense for more than 8 years now.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We spent a long time researching pest control companies, and eventually sprung for ClearDefense. After only a couple months, we are convinced we made the right decision. Our initial service was prompt, and the technicians who serviced us were nice and professional. Right in between our initial service and when we…

Ant extermination+ Responsiveness+ Punctuality+ Quality
Me,4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you so much Joseph for removing/exterminate those undesired animals on Thursday 8/4/2022. You ROCK IT!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
D.J.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh was on time and professional. He quickly came in, took care of what needed to be done and was on his way. I couldn't have gotten better service. Great job, Josh!

Ant exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Nimish1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear Defense team of Cory and Ryan-C were great. They were professional and provided great service. They listened and responsive to to our pest control needs! Recommend the company and this team!

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Misty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeff was timely and explained everything he was doing! I felt comfortable walking him around the house to show him the problem areas. We will definitely use Clear Defense again!!!

Ant extermination+ Responsiveness+ Punctuality+ Quality
Rose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A friend recommended Clear Defense. Ricky came out and inspected the whole house for pests, he treated for walking insects and placed a number of controls for rodents to ease my concerns about possible furry visitors. I was very happy with the service and within a few days our ant problems were a distant…

Ant exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
RandyLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always on time and professional... Thanks Julian and clear defense pest control!

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gabe was very professional and thorough with our quarterly treatment. Listened to the issues we were having and was able to provide great service.

Ant exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism
AnthonyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have ClearDefense on a quarterly schedule after moving here last year. From time to time, we get things that are new, but they are always quick to respond. When mice popped up, they came every couple of days until we nailed it. Ants made it through the kitchen sockets. Again, on it and made sure we hadn't seen…

Ant exterminationGeneral pest inspectionRodent extermination
ChaceLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeff was very friendly and helpful with connecting me to a service I really needed. Very hospitable and eager to fix my bug issues

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Professionalism
Herbert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear Defense with technician Corey did a great job finding the issues and addressing them. Then walking multiple staff members through to explain and point out areas of concern that will help facilitate the complete extermination. Thank you very much.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Shayna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ClearDefense Peat Control has been AMAZING!! I’m not sure where the ants came from when we first moved in our new build home, but they have not been back! Not only is their product effective, but the professionalism and character of the employees I have encountered have been nothing short of spectacular. My most…

Ant extermination+ Quality+ Value

Show more ant extermination reviews (107 more) →

Price

$105+15% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 58%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection168$50–$106
Spider extermination154$61–$139
Ant extermination147$61–$161
Bug & insect extermination128$56–$108
Cockroach extermination119$58–$156
Mosquito extermination110$58–$113
Rodent extermination62$68–$323
Hornet & wasp extermination62$58–$156

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