Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

ClearDefense Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,404 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 92% of termite control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 91% of termite control services.A
91

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$24–$255
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 35

All 16 Google reviews tagged “Bee extermination”

Leyla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Clear defense pest control corey and patrick Great service Patrick and Corey came today for our monthly treatment. They provided a great service, made sure my questions were answered and did axtra treatment in the kitchen upon my request. Really appreciate the timely and excellent service, and the patience they show to explain everything.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
GolamariLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had our quarterly service today and Technician Nick J was really professional and patient to hear our concerns with our yard. He even spend time to walk along with me to make sure he covered all issues with Ants in our yard. Thanks you Nick. We have been using Clear defense for more than 8 years now.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We use ClearDefense for normal bug spraying and prevention and mosquito spraying and have have great success with their company. Jeff was our technician yesterday and as usual, with all the techs we have had, did a great job.

Bee exterminationBug & insect exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
PROJECTCONNECT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We received excellent service from Clear Defense Pest Control. Ryan was our service technician and he was very professional, knowledgeable, and informative. He answered all of our questions and provided recommendations for maintaining our property. I highly recommend this company for pest control services! Thank you Ryan for your assistance!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Candy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear defense pest control Corey mantrez They both did an excellent job and I would have them back again

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
CatherineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clear Defense and the whole Durham team is incredible! Donya Williams was the technician who came out today to do our quarterly inspection and he was great! Efficient, professional and provided excellent customer service. Cannot recommend enough!

Bee exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
DERRICK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan did an outstanding job with my service. He was very courteous and professional with his work. Cleardefense Pest Control has been providing my service for several years and I've yet to experience a problem with this company. A great service and great customer care makes this a great value. I would highly recommend this company.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company that really focuses on customer service. Goes above and beyond to ensure you're satisfied with their service! Always the best and friendliest staff, Mike S has saved the day on multiple occasions that involved wasps and cockroaches. Thank you!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Dallas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Keenan was very professional and polite he did a great job and we hope to have him as our technician next time.

Bee exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin showed up on time, was very helpful and clear in explaining what to expect being a new customer with Clear Defense. He did a thorough job and we are very pleased with our decision to sign up. Highly recommended Thanks

Ant exterminationBee exterminationCockroach extermination+ Professionalism
Amelia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Clear Defense for over a year now. They have been very responsive and helpful. Kevin came out today and sprayed and was professional and patient and let us know the services he was going to perform today. Great company!

Bee exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
LynLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We are on the yearly plan with Clear Defense, having switched from another pest control. We are consistently impressed with their delivery of service, informing us of our appointments and the professionalism of their technicians. This morning I called them as I had and cockroaches in two places at my house. I…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MistyLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I researched companies online before making the initial call with Colton to walk through their services. He is a great resource and knew exactly what was needed from my description. He was able to send out a technician the same week as my request. Cameron was on time, personable, and very helpful. There is a lot of…

Ant exterminationBee exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
NoelLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Nash5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination
mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism

Price

$105+15% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 58%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection168$50–$106
Spider extermination154$61–$139
Ant extermination147$61–$161
Bug & insect extermination128$56–$108
Cockroach extermination119$58–$156
Mosquito extermination110$58–$113
Rodent extermination62$68–$323
Hornet & wasp extermination62$58–$156

Compare with