Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

ClearDefense Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,404 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 92% of termite control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 91% of termite control services.A
91

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Flea & mite extermination”

Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Maurice , did an absolute amazing job! He’s professionalism was amazing however his friendly attitude and positive energy is what really won me over! I was so happy with his services that I will be calling to make sure that from now on only Maurice services my yard. I really respect the fact that this company hires…

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Nissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, kindness, patience, and skill. Thank you!!!!

Paid $80–100Great priceFlea & mite extermination
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Maurice

Paid $100–120Great priceHome inspectionHornet & wasp exterminationRodent extermination
Leyla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Clear defense pest control corey and patrick Great service Patrick and Corey came today for our monthly treatment. They provided a great service, made sure my questions were answered and did axtra treatment in the kitchen upon my request. Really appreciate the timely and excellent service, and the patience they show to explain everything.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My Technician, Maurice provided excellent service.

Spider exterminationFlea & mite exterminationGeneral pest inspection
K6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David from Clear Defense Pest Control just did our quarterly service. He was prompt and very professional, taking the time to ensure our requests were met. We are very happy with our service because since we had our home treated there have been zero bugs. It literally is an invisible barrier surrounding the property!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
JacksonLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My partner and I were in a real bind when a dog we were petsitting for got fleas and infested his owner’s house, but ClearDefense Pest Control helped save the day. Maurice and D arrived right on time and did an exceptional job! We couldn’t have found a better solution to this spontaneously chaotic problem. Highly recommend!

Flea & mite extermination+ Responsiveness+ Punctuality+ Quality
NBM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear Defense has been doing a good job on pest control of our house for several years now. All technicians are nice (e.g. Corey, who came yesterday). They are willing to understand and accommodate our requests.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Me,4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you so much Joseph for removing/exterminate those undesired animals on Thursday 8/4/2022. You ROCK IT!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
ChaceLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeff was very friendly and helpful with connecting me to a service I really needed. Very hospitable and eager to fix my bug issues

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Professionalism
Hasani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear defense pest control Corey and Ben Very professional and polite!

Flea & mite extermination+ Professionalism
cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Really satisfied with this company's services 😀

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ClearDefense has been doing our pest control for about a year now. Ben and Kat recently came to do a mosquito treatment on our yard and they were professional and on-time.

Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
DanaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used ClearDefense Pest Control since buying my home in Durham last year. Today, Donya and Drew came out for my quarterly treatment. As always, they are friendly, professional, and so easy to work with. I highly recommend them!

Flea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Candy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear defense pest control Corey mantrez They both did an excellent job and I would have them back again

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Seyed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best pest defense company in RTP. Corey and Jesse were great; very professional, on time and elaborate. I highly recommend this company.

Ant exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
HeatherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin from Clear Defense did an outstanding and thorough job of treating our home and yard for pests. He listened to my concerns and addressed all of the areas we were worried about. He was also respectful of our need to keep working on conference calls while he treated inside and out. He was great!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
cja091414 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks Cameron Daniels for your service at ClearDefense Pest Control, you did a great job!

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
Jacqui2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can't recommend ClearDefense enough! Not only are they professional and efficient at bug and pest prevention but their customer service is top notch. Best pest control in NC hands down. Set-up and adjustments are both incredibly smooth. I've recommended them to multiple neighbors and family as well. 5 stars all around!

Cockroach exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
Meg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Kevin came by for our monthly mosquito treatment and was prompt and professional. The clear defense techs are always so kind and willing to answer all of my questions. Thank you, Kevin! Just had another amazing service from Clear Defense. This time, Aaron and Montrez came for our quarterly. They were professional,…

Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Molly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ricardo was our technician today and he did a great job! We would recommend ClearDefense Pest Control to friends and family.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Cristi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used several other companies in the past and none of them even come close to doing the job the way Jamie did. He was so thorough and explained everything we should expect. He took his time making sure each area was covered. Later that evening, we saw dead bugs, which had never happened with other companies. I highly recommend ClearDefense!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Gladys1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jamaal just provided our Clear Defense Pest Control service. We are a new customer and I'm already pleased! Jamaal was pleasant, polite and professional. He explained everything clearly. I look forward to doing business with.

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin showed up on time, was very helpful and clear in explaining what to expect being a new customer with Clear Defense. He did a thorough job and we are very pleased with our decision to sign up. Highly recommended Thanks

Ant exterminationBee exterminationCockroach extermination+ Professionalism
Marquita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and our technician Christian L was very thorough.

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Amelia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Clear Defense for over a year now. They have been very responsive and helpful. Kevin came out today and sprayed and was professional and patient and let us know the services he was going to perform today. Great company!

Bee exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
Sydnee12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love these guys! They’re always knowledgeable, thorough, and very respectful of our time, especially if we’re working from home and the dogs are going crazy or if the day/time isn’t convenient for us. They show up, do their thing, and sometimes we don’t even know they’ve been here because they’re so quiet! Cristian…

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
Lanhui8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been their customer for years. And they are awesome -- always be there when you need a help. AARON is super, besides Pest Control, he also explains why we have certain problems and gives good suggestions for prevention.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
TJ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David Walls was great

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent pest control service. My wife and I have been using Clear Defense for a couple years now for my pest control needs and they've been excellent. Very professional and very prompt. I first reached out to Clear Defense during the midst of summer one year since we kept seeing the occasional roach or ants…

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
LynLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We are on the yearly plan with Clear Defense, having switched from another pest control. We are consistently impressed with their delivery of service, informing us of our appointments and the professionalism of their technicians. This morning I called them as I had and cockroaches in two places at my house. I…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MistyLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I researched companies online before making the initial call with Colton to walk through their services. He is a great resource and knew exactly what was needed from my description. He was able to send out a technician the same week as my request. Cameron was on time, personable, and very helpful. There is a lot of…

Ant exterminationBee exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
Hao1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Paid $60–80Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
CoachLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination
Nash5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination

Price

$105+15% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 58%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection168$50–$106
Spider extermination154$61–$139
Ant extermination147$61–$161
Bug & insect extermination128$56–$108
Cockroach extermination119$58–$156
Mosquito extermination110$58–$113
Rodent extermination62$68–$323
Hornet & wasp extermination62$58–$156

Compare with