Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

ClearDefense Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,404 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 92% of termite control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 91% of termite control services.A
91

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.168
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$106
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 168 Google reviews tagged “General pest inspection” · showing 40

Eiji3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

he’s friendly, very thorough, and a lot of fun to talk to. goes above and beyond- we love when he comes to help us

Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
Donna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always a great visit with Maurice. Very caring (my dogs love him) and takes pride in what he does. Happy to have him on my team.

Paid $140–160Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent quarterly control care. Technician Maurice was very thorough and respectful of my property.

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Maurice truly takes pride in his work. He listened to my concern about a mouse sighting and did a great job identifying the entry point and developed a plan to address the issue.

Reasonable priceGeneral pest inspectionBug & insect extermination
Kaylee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Maurice went above and beyond to service our home! He was friendly, knowledgeable, and took his time to ensure he covered us top to bottom. He was efficient and communicated with us about his arrival and when he was leaving. I hope that Maurice will service us next time as he was such a pleasure to work with!

Paid $60–80Great priceHome inspectionGeneral pest inspection
BrianLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hunter from ClearDefense Pest Control did a great job setting up a clear and proactive treatment plan for our home in Durham, NC, addressing inside and outside of the home. Thanks!

Reasonable priceHome inspectionRodent exterminationSpider extermination
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Maurice , did an absolute amazing job! He’s professionalism was amazing however his friendly attitude and positive energy is what really won me over! I was so happy with his services that I will be calling to make sure that from now on only Maurice services my yard. I really respect the fact that this company hires…

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
AmandaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We worked with Aaron W from Clear Defense Pest Control in Durham and he was great. He was prompt, professional, thoughtful and thorough with our issue. We use this company regularly for our pest control. This month the mice have gotten out of control and he was very helpful with our situation.

Not sureGeneral pest inspectionMosquito extermination+ Value
Leigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great pest control and the best technicians - they take great care of the yard, garden and home. Maurice always does the best work!

General pest inspectionBug & insect extermination
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Maurice was great- communicated when he would be there and connected me with the service that I needed.

Not sureGeneral pest inspection
Kylie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Maurice kills it every time—we are grateful for his attention to detail and most importantly, his kindness!

General pest inspectionCockroach extermination
Neil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

As always, Maurice did a great job, was friendly, and clearly cared about making sure we received great service!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Corey did excellent work and was thorough.

Great priceGeneral pest inspection
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Maurice did a great job with our quarterly prevention service. He checked in with me before and after the service and was very professional and courteous. Thanks, Maurice!!

General pest inspectionCockroach exterminationBug & insect extermination
Ian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Maurice was fantastic. Professional, friendly, and quick. It was nice talking to him and he did a great job.

Great priceGeneral pest inspection
Terrell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Corey delivered from the beginning with all around great costumer service. I received a courtesy call allowing me time to meet him at the house. He arrived on time and was ready to take care of the houses’ needs.

Reasonable priceGeneral pest inspection
Rose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Maurice is the best! He communicated very clearly which helped me get my dogs secured and he also even cleared all the spiderwebs around the trash cans and house! Thank you Maurice!!!!

General pest inspectionMosquito exterminationBug & insect extermination
Isiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Great customer and attention to detail!

Paid $40–60Reasonable priceGeneral pest inspection
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Maurice

Paid $100–120Great priceHome inspectionHornet & wasp exterminationRodent extermination
KristaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always very communicative and thorough! Maurice is great.

Great priceGeneral pest inspection
Willie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Maurice was very professional and polite did a excellent job.Expain what he was doing today.Great job

Paid $80–100Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Julian is extremely responsive and professional! He arrived on time, extremely knowledgeable about the products being used and the issues at hand. He always explains the treatment clearly, I appreciate the reliability of the service and time efficiency!

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Leyla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Clear defense pest control corey and patrick Great service Patrick and Corey came today for our monthly treatment. They provided a great service, made sure my questions were answered and did axtra treatment in the kitchen upon my request. Really appreciate the timely and excellent service, and the patience they show to explain everything.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Deanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ethan from Clear Defense Pest Control just left our home. He was very polite, friendly and thorough. He braved the cold weather to treat our home. Thank you for all you do and stay safe!

General pest inspection
ChristopherLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Maurice arrived on time, with a call ahead (which I appreciate so I can open the garage doors), and was very polite and professional. I have always appreciated the service that Clear Defense provides! Thank you Maurice and have a blessed holiday! 🙏

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My Technician, Maurice provided excellent service.

Spider exterminationFlea & mite exterminationGeneral pest inspection
Carly12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our technician this morning was Roger D. He was so kind!! He arrived exactly on time and got straight to work :) did the whole house in about 45 min and was super efficient. Great company with great guys working for em.

General pest inspection
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Taylor was super friendly and helpful. We’ve had this service for 5 years and never had a spider siting until this past week. Taylor took care of him swiftly. 10/10 service.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Clear Defense goes above and beyond to make themselves available for pest control. I never have to worry about handling it myself. Taurus F. sprayed for ants today and was awesome - so communicative, explained everything, answered my questions.

General pest inspectionAnt extermination
AlishaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I couldn’t be more pleased with Dionisio - He was incredibly professional, friendly and helpful. Highly recommend Clear Defense!!

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Jeffrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maurice has provided great service on two separate visits. He is friendly and responsive and very thorough. He has gone above and beyond on both visits and does not leave without making sure he has fulfilled the objectives of the visit.

Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician - Dionisio - did a great job treating both the inside and outside of my house. He was very professional and was able to answers my questions. Thank you!

Bug & insect exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Jae9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jacob did an awesome job explaining everything to me for my quarterly service. He ensured I had all issues resolved. Very professional!

Home inspectionGeneral pest inspection+ Professionalism
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ricky from ClearDefense Pest Control stopped by to complete our quarterly bug service. He was courteous, informative and on time! Made sure I didn’t have any questions or concerns. Highly recommend this company!

General pest inspection
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service from Aaron W at Clear Defense Pest Control.

General pest inspection
Lindsay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rob at ClearDefense Pest Control in Chapel Hill is a very professional technician. He always listens to the customer and addresses any problem areas immediately!

Bug & insect exterminationGeneral pest inspection+ Professionalism
Tyrone2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

After 2 treatments, we still have pests.They are impossible to schedulefollow up services, impossible to get anyone on the phone, except sales reps who are at the ready to sell you a promise they cannot deliver on. significant regrets. Tyrone Scott

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection
K6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David from Clear Defense Pest Control just did our quarterly service. He was prompt and very professional, taking the time to ensure our requests were met. We are very happy with our service because since we had our home treated there have been zero bugs. It literally is an invisible barrier surrounding the property!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you so much to Joshua at ClearDefense Pest Control. Stellar service and am seeing great results after the routine maintenance!

General pest inspection+ Responsiveness+ Punctuality+ Quality
gorillaphent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jadarius@cdpc did great.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (128 more) →

Price

$105+15% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 58%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection168$50–$106
Spider extermination154$61–$139
Ant extermination147$61–$161
Bug & insect extermination128$56–$108
Cockroach extermination119$58–$156
Mosquito extermination110$58–$113
Rodent extermination62$68–$323
Hornet & wasp extermination62$58–$156

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