Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

ClearDefense Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,404 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 92% of termite control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 91% of termite control services.A
91

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 63 Google reviews tagged “Rodent extermination” · showing 40

Kara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Maurice did such a thorough job, worked so hard to find answers and really put our minds at ease!

Home inspectionRodent exterminationCockroach extermination
Eiji3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

he’s friendly, very thorough, and a lot of fun to talk to. goes above and beyond- we love when he comes to help us

Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
BrianLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hunter from ClearDefense Pest Control did a great job setting up a clear and proactive treatment plan for our home in Durham, NC, addressing inside and outside of the home. Thanks!

Reasonable priceHome inspectionRodent exterminationSpider extermination
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Maurice , did an absolute amazing job! He’s professionalism was amazing however his friendly attitude and positive energy is what really won me over! I was so happy with his services that I will be calling to make sure that from now on only Maurice services my yard. I really respect the fact that this company hires…

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Neil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

As always, Maurice did a great job, was friendly, and clearly cared about making sure we received great service!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Clear defense has been excellent for years. In so many industries there’s so much turnover but this company has figured out some important things and does them well. Maurice is especially thorough and professional, and we feel confident that the persistent nature that keeps popping up around our home can be kept out of the walls with their help.

Reasonable priceAnt exterminationService not listed+ Responsiveness+ Punctuality+ Quality
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Maurice

Paid $100–120Great priceHome inspectionHornet & wasp exterminationRodent extermination
Co6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service. Thank you Maurice for the great job!!!!

Reasonable priceRodent extermination
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Maurice was extremely friendly and helpful during the treatment. We had some extra pests around and he provided additional services and notes to help us out.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Leyla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Clear defense pest control corey and patrick Great service Patrick and Corey came today for our monthly treatment. They provided a great service, made sure my questions were answered and did axtra treatment in the kitchen upon my request. Really appreciate the timely and excellent service, and the patience they show to explain everything.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
nicole14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

ERIC CALABRESE came for a follow up spray. He listened to our issues we are experiencing with some insects. He did a thorough spray and also educated us with the wasp issue we are also having. Excellent job Eric. Thank you again!

Paid $20–40Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

ClearDefense Pest Control provided exceptional knowledge and expertise in the field of pest control, offering informed solutions and strategies to effectively eliminate unwanted pests that had been pestering me in my Raleigh NC home. With their expertise and impressive understanding of pest control, I can…

Paid $100–120Reasonable priceRodent extermination
SarahLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We've had two excellent recent experiences with ClearDefense Pest Control. A few weeks ago, we suddenly had a ton of ants in one of our bathrooms. ClearDefense had Aaron R. come out the next morning to get it taken care of - he was so professional and efficient! Earlier today, Branden Oakley came by our house for…

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brad from Clear Defense Pest Control was a delight to work with today. Helped me track every piece of activity throughout the house including the crawl space and attic. Big help from Brad.

Bug & insect exterminationHome inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
Shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clear defense pest control Corey went above and beyond to help me find the mouse that found its way into our small home. He helped me move a couch outside and was relentless in finding the source of our activity. 10 out of 10 super helpful and our new friend. He was the very best person that has ever came to my home you tell him he is the man

Customer photo from Shawn's reviewCustomer photo from Shawn's reviewCustomer photo from Shawn's review
Rodent extermination+ Quality
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are new customers and have had 2 visits as of now but both have been very positive. This company has been very friendly and informative from the start. They have provided quality service. I had Cam work indoors and Dionisio working the outside to complete a whole house/yard treatment quickly and efficiently. I…

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
VictoriaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cameron Moore was our technician today. Very polite, thoughtful and thorough in providing the service we needed. Thank you, Cameron, and Clear Defense for such good quality product and service.

General pest inspectionRodent extermination+ Quality
PamelaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

UPDATE #2!! Boy, we are in need of these folks. Back again for PANTRY MOTHS and general maintenance of our home in the woods that is a magnet for critters and bugs apparently. ROB saved the day this time... he's always been so professional and pleasant. Im always happy when its him on the job! UPDATE: Dionisio…

Bug & insect exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ricky of Clear Defense Pest Control in Durham was fantastic. The crew is always personable and friendly; also always willing to work around our two big dogs and toddler. Definitely recommend! We’ve been pest free for a while now and will continue to rely on these folks.

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Me,4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you so much Joseph for removing/exterminate those undesired animals on Thursday 8/4/2022. You ROCK IT!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
nathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam with ClearDefense Pest Control was very nice and professional. He was on time and got the job done as quickly and efficiently as possible. Thanks!

Bug & insect exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
Min1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gabe is very knowledgeable and professional. He is considerable and patient to answer my questions and concerns. Looking forward to the good results.

Rodent extermination+ Punctuality+ Quality+ Professionalism
Paris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have definitely noticed a difference since we started receiving services with Clear Defense! I am much more comfortable in our home. Todays technician was Nick J, he was very polite and knowledgeable ! Make sure to give him his tip!!

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Kate13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick A. and Corey did a great job and were very helpful and professional.

General pest inspectionRodent extermination+ Quality+ Professionalism
RonLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've had a great experience with the technicians, and have no more indoor rodent issues, and have significantly reduced the coach roaches, without excessive toxic products. Today Corey covered all areas that we indicated.

Bug & insect exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
AnthonyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have ClearDefense on a quarterly schedule after moving here last year. From time to time, we get things that are new, but they are always quick to respond. When mice popped up, they came every couple of days until we nailed it. Ants made it through the kitchen sockets. Again, on it and made sure we hadn't seen…

Ant exterminationGeneral pest inspectionRodent extermination
JennLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cameron Moore was the technician who came and treated our home. This is our first experience with a pest control company in NC and we couldn’t be happier. Cameron was friendly, professional, and answered all of our questions. (We had quite a few!) He definitely knows his stuff! Establishing service was easy and went…

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
SalemLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Corey and Aaron W were prompt and extremely thorough looking for how the mice were getting in and moving around. Very professional. I cannot recommend Clear Defense highly enough. They come every three months but are quick to come if I call between appointments.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
AnnaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called this morning, and they came out within a few hours to help with my mice and ant situation. Rob was very professional and took the time to answer all my questions. I am very happy with the service and will call again!

Rodent extermination+ Responsiveness+ Professionalism
cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Really satisfied with this company's services 😀

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
alwayseldom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear Defense Pest Control is great. They're always super kind and responsive. Jeff came by today and was super helpful in explaining all the methods they were using to take care of a mouse issue. Would recommend.

Cockroach exterminationRodent extermination+ Quality+ Professionalism
Je8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jonathan and Ricky are so awesome! They check in before they begin the work, let me know what they are noticing and recommend things for us to do to maintain in between their quarterly work. I really appreciate Jonathan and Ricky and trust them with our pest control needs!!!

Ant exterminationHome inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jeannie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jamaal & Gabriel were both knowledgeable and respectful. They did a thorough job and explained the services clearly. Highly recommend.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew and Ricky performed a quarterly service and were very professional and friendly. I had some questions about bait traps and they were able to help me out much to my satisfaction. Great job! Clear Defense Pest Control- Durham

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used ClearDefense Pest Control for the past 6 years for general pest control and termite contract. I have been very happy with their service. If I have a concern, they are easy to contact and schedule with usually within 1-2 days. Their technicians are always on time and communicate well about their services.…

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Roberto6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike came over at the scheduled time and was very courteous and helpful. He addressed the issues and explained all that he did. Great job thank you!! In the Research Triangle don’t look anymore. Cleardefense is the Pest Control company!

Rodent extermination+ Responsiveness+ Professionalism
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Donya and Drew from ClearDefense Pest Control are top notch. Very professional and great attention to detail. Would recommend time and time again.

Cockroach exterminationRodent exterminationSpider extermination+ Quality+ Professionalism
PROJECTCONNECT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We received excellent service from Clear Defense Pest Control. Ryan was our service technician and he was very professional, knowledgeable, and informative. He answered all of our questions and provided recommendations for maintaining our property. I highly recommend this company for pest control services! Thank you Ryan for your assistance!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Candy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear defense pest control Corey mantrez They both did an excellent job and I would have them back again

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Dante7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just moved to Raleigh and called ClearDefense to perform my Pest control service. Good price and our technician Cameron was very professional and courteous.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism

Show more rodent extermination reviews (23 more) →

Price

$105+15% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 58%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection168$50–$106
Spider extermination154$61–$139
Ant extermination147$61–$161
Bug & insect extermination128$56–$108
Cockroach extermination119$58–$156
Mosquito extermination110$58–$113
Rodent extermination62$68–$323
Hornet & wasp extermination62$58–$156

Compare with