Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

ClearDefense Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,404 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 92% of termite control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 91% of termite control services.A
91

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.154
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 154 Google reviews tagged “Spider extermination” · showing 40

Donna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always a great visit with Maurice. Very caring (my dogs love him) and takes pride in what he does. Happy to have him on my team.

Paid $140–160Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent quarterly control care. Technician Maurice was very thorough and respectful of my property.

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
BrianLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hunter from ClearDefense Pest Control did a great job setting up a clear and proactive treatment plan for our home in Durham, NC, addressing inside and outside of the home. Thanks!

Reasonable priceHome inspectionRodent exterminationSpider extermination
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Maurice , did an absolute amazing job! He’s professionalism was amazing however his friendly attitude and positive energy is what really won me over! I was so happy with his services that I will be calling to make sure that from now on only Maurice services my yard. I really respect the fact that this company hires…

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Maurice does an incredible job and is very kind and professional.

Paid $120–140Reasonable priceSpider extermination
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Maurice

Paid $100–120Great priceHome inspectionHornet & wasp exterminationRodent extermination
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Julian is extremely responsive and professional! He arrived on time, extremely knowledgeable about the products being used and the issues at hand. He always explains the treatment clearly, I appreciate the reliability of the service and time efficiency!

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Leyla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Clear defense pest control corey and patrick Great service Patrick and Corey came today for our monthly treatment. They provided a great service, made sure my questions were answered and did axtra treatment in the kitchen upon my request. Really appreciate the timely and excellent service, and the patience they show to explain everything.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
LeahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

A+++ service! Technician Matt C. consistently goes above and beyond. During our quarterly service, he took the time to check in with us as he always does. We mentioned seeing more spiders and palmettos in the garage, and he immediately addressed it, removing every web and treating the area thoroughly. He is…

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness
RobbLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Maurice is an excellent service person for a very good company. Was here for the usual service again, he's very polite and responsive no issues, on their regular plan and I have zero issues or complaints, highly recommend

Mosquito exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
ChristopherLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Maurice arrived on time, with a call ahead (which I appreciate so I can open the garage doors), and was very polite and professional. I have always appreciated the service that Clear Defense provides! Thank you Maurice and have a blessed holiday! 🙏

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
N.Local Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

ClearDefense Pest Control was incredibly responsive and showed real knowledge when they arrived to handle the issue. Their reliability and efficiency made the whole process painless, and Jaylin’s professionalism was impressive. If you’re searching for pest control near me, this is the team to call – they truly set the standard for great service.

Reasonable priceSpider exterminationBug & insect extermination
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I appreciate my pest control services from ClearDefense. Our latest service was performed by Maurice and he was fantastic. I was particularly thankful for his communication prior to and following the appointment. I recommend ClearDefense and Maurice, specifically! :)

Reasonable priceSpider exterminationBug & insect extermination
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My Technician, Maurice provided excellent service.

Spider exterminationFlea & mite exterminationGeneral pest inspection
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Taylor was super friendly and helpful. We’ve had this service for 5 years and never had a spider siting until this past week. Taylor took care of him swiftly. 10/10 service.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
AlishaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I couldn’t be more pleased with Dionisio - He was incredibly professional, friendly and helpful. Highly recommend Clear Defense!!

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Nina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Updating my previous review to say that Corey and Geo did my service today and they were great! We always have great service from you guys. Thanks!

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my service done today and Chris from Augusta was very professional and responsive in the service he was providing today. Thank you and keep up the service.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Tyrone2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

After 2 treatments, we still have pests.They are impossible to schedulefollow up services, impossible to get anyone on the phone, except sales reps who are at the ready to sell you a promise they cannot deliver on. significant regrets. Tyrone Scott

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection
K6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David from Clear Defense Pest Control just did our quarterly service. He was prompt and very professional, taking the time to ensure our requests were met. We are very happy with our service because since we had our home treated there have been zero bugs. It literally is an invisible barrier surrounding the property!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
ToniyaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Maurice did a great job servicing our property! He was on time and professional. We love CDPC.

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Shakeel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cleardefense corey and brad did a great job send ba k please they did amazing job better then anyone has came to my home

Spider extermination+ Value
NatalieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tyler O. @ClearDefense came by today, and he was friendly and professional. I would highly recommend Clear Defense.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
EDWARD3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our ClearDefence Technician Eric rang our door bell to alert us he was present to conduct our quarterly inspection and treatment. He also asked if we had encountered any pest issues, to which we said no for the immediate time period. He then proceeded to describe what he was going to do externally to the house,…

Cockroach exterminationSpider extermination+ Responsiveness+ Professionalism
Free2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Corey and Will did a great job and had good service clear defense pest Please seen back they did amazing job

Spider extermination+ Responsiveness+ Punctuality+ Quality
maryann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recommend this company. Informative. I know a lot of people use this in my neighbor. They will make sure you are satisfied.

Spider extermination
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are new customers and have had 2 visits as of now but both have been very positive. This company has been very friendly and informative from the start. They have provided quality service. I had Cam work indoors and Dionisio working the outside to complete a whole house/yard treatment quickly and efficiently. I…

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Tex8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tayron Thomas was very professional, pleasant and thorough. Thanks for the good service.

Bug & insect exterminationSpider extermination+ Responsiveness+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ricky of Clear Defense Pest Control in Durham was fantastic. The crew is always personable and friendly; also always willing to work around our two big dogs and toddler. Definitely recommend! We’ve been pest free for a while now and will continue to rely on these folks.

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
AngèleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ClearDefense Pest Control is great and I was so impressed with the technician who came to my home. Tayron was very professional, friendly and kept me abreast of everything he was doing and asked pertinent questions throughout the whole process. I highly recommend this company!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Doug7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amber completed the intake call, explained the service, and billing, and answered questions. Dakota Byrd came to our home for the initial service. He provided a detailed explanation of the service he would be providing. He was knowledgeable and thorough. Our follow-up service was provided by Brandon and Derrick. The…

Mosquito exterminationSpider extermination
Esther6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Gabe did a great job. He was thorough and courteous.

Bug & insect exterminationSpider extermination
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you very much to Corey and ClearDefense Pest Control! Today was our first treatment and we are very pleased with the customer service from both Corey and Brandon. I look forward to continuing our relationship with ClearDefense.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Value
Chrissy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Devin and Ryan came for our initial home treatment with ClearDefence Pest Control. It was early on a Saturday morning , so I appreciate them being prompt and professional. After a review of the house and a little bit of paperwork they stated in on service. They even helped us to try and figure out why the dryer…

General pest inspectionSpider extermination+ Quality+ Professionalism
Gayle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Corey with ClearDefense Pest Control does a great job getting rid of the spiders and is anxious to make the customer happy. Thank you!!

Spider extermination
GolamariLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had our quarterly service today and Technician Nick J was really professional and patient to hear our concerns with our yard. He even spend time to walk along with me to make sure he covered all issues with Ants in our yard. Thanks you Nick. We have been using Clear defense for more than 8 years now.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Drew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our tech Ricky does a phenomenal job!

Bug & insect exterminationHornet & wasp exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Me,4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you so much Joseph for removing/exterminate those undesired animals on Thursday 8/4/2022. You ROCK IT!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ellery2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We called Clear Defense Pest control in the morning and Nick came out the same day. He was really helpful, sprayed the whole house, inside and out and explained the process. So far, it’s been an very easy company to work with!

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
D.J.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh was on time and professional. He quickly came in, took care of what needed to be done and was on his way. I couldn't have gotten better service. Great job, Josh!

Ant exterminationSpider extermination+ Punctuality+ Quality+ Professionalism

Show more spider extermination reviews (114 more) →

Price

$105+15% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 58%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection168$50–$106
Spider extermination154$61–$139
Ant extermination147$61–$161
Bug & insect extermination128$56–$108
Cockroach extermination119$58–$156
Mosquito extermination110$58–$113
Rodent extermination62$68–$323
Hornet & wasp extermination62$58–$156

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