Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

ClearDefense Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,404 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 94% of termite control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 92% of termite control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 91% of termite control services.A
91

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$131–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Termite extermination”

Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Danny called before he showed up and he was on time! The entire process was smooth, very good service.

Great priceTermite inspectionTermite extermination
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Maurice , did an absolute amazing job! He’s professionalism was amazing however his friendly attitude and positive energy is what really won me over! I was so happy with his services that I will be calling to make sure that from now on only Maurice services my yard. I really respect the fact that this company hires…

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Maurice

Paid $100–120Great priceHome inspectionHornet & wasp exterminationRodent extermination
Leyla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Clear defense pest control corey and patrick Great service Patrick and Corey came today for our monthly treatment. They provided a great service, made sure my questions were answered and did axtra treatment in the kitchen upon my request. Really appreciate the timely and excellent service, and the patience they show to explain everything.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
K6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David from Clear Defense Pest Control just did our quarterly service. He was prompt and very professional, taking the time to ensure our requests were met. We are very happy with our service because since we had our home treated there have been zero bugs. It literally is an invisible barrier surrounding the property!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are new customers and have had 2 visits as of now but both have been very positive. This company has been very friendly and informative from the start. They have provided quality service. I had Cam work indoors and Dionisio working the outside to complete a whole house/yard treatment quickly and efficiently. I…

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Katelyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tayron was very kind and professional. We originally had ClearDefense come by for termite inspection and treatment. They now do a quarterly spray around the house, and we haven’t had any further issues with termites or insects in general.

Bug & insect exterminationGeneral pest inspectionTermite inspection+ Quality+ Professionalism
Godfrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeff from Clear Defense was an amazing technician. By far the best pest control company ive used. 5/5

General pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used ClearDefense Pest Control for the past 6 years for general pest control and termite contract. I have been very happy with their service. If I have a concern, they are easy to contact and schedule with usually within 1-2 days. Their technicians are always on time and communicate well about their services.…

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Donya and Drew from ClearDefense Pest Control are top notch. Very professional and great attention to detail. Would recommend time and time again.

Cockroach exterminationRodent exterminationSpider extermination+ Quality+ Professionalism
Candy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear defense pest control Corey mantrez They both did an excellent job and I would have them back again

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Forest1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clear Defense has been an awesome company to work with! Have used them at 2 different houses and they have always been reliable and professional. Mike just services our house today and did a great job while also being kind to my 4 year old who was playing outside and wanted to watch him work.

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Shannon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

ClearDefense Pest Control is definitely the best value for the service. Customer service and technician service is great. Whether it's an email, text message, or phone call, we're always kept up to date with what was noticed during our service. Recently, technician Donya Williams took the time to call me after my…

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Brit4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Donya Williams was on time and very professional!

Ant exterminationSpider exterminationTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Meg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Kevin came by for our monthly mosquito treatment and was prompt and professional. The clear defense techs are always so kind and willing to answer all of my questions. Thank you, Kevin! Just had another amazing service from Clear Defense. This time, Aaron and Montrez came for our quarterly. They were professional,…

Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Genevieve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Marco and Ryan were professional and quick with service. Easy and convenient to schedule and receive treatment. We'll see how effective it is with winter approaching.

Rodent exterminationSpider exterminationTermite extermination+ Punctuality
Thad9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Aaron R came by today and was so pleasant performing our service in the driving rain. He did a thorough job and really took his time at our house. Great experience!

Hornet & wasp exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Professionalism
Kelsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan from ClearDefense was so helpful in answering all questions about chemicals and if they would be harmful to my new puppy! He was very nice and conscientious and really was an expert in all things pest control!

Ant exterminationCockroach exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called the Raleigh Office around 10:30 AM to request a mid-term spray since the seasons were changing and the bugs were coming out. My guy Kevin Laird was out here within 3 hours (with a Full Route ALREADY) and got it done effectively and quickly. This was the first time I've had to get a mid-term spray because…

Rodent exterminationSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
TJ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David Walls was great

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
KimberlyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon is a great tech -- on time, pleasant, and professional! Service set-up was smooth thanks to the office staff. They also did a thorough initial consult to identify the best plan for our needs. Highly recommend :)

Termite extermination+ Responsiveness+ Punctuality+ Professionalism
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We've been using ClearDefense for several years. Their price is great, and they are very knowledgeable about the treatments offered. We just had our termite service completed last week, and our service technician, Aaron Rives, was very helpful and professional.

Termite extermination+ Quality+ Professionalism+ Value
Nash5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination

Price

$105+15% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 58%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection168$50–$106
Spider extermination154$61–$139
Ant extermination147$61–$161
Bug & insect extermination128$56–$108
Cockroach extermination119$58–$156
Mosquito extermination110$58–$113
Rodent extermination62$68–$323
Hornet & wasp extermination62$58–$156

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