ANT EXTERMINATORS · JACKSONVILLE, FL
ClearDefense Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%76+26.6Reliability 15%66+9.9Craft & service 20%15+3Value 10%88+8.8Momentum 8%35+2.8Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

ClearDefense Pest Control

Better than 63% of ant exterminators · #15 of 40

5.0★1,169 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
57%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

ClearDefense Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 29

All 5 Google reviews tagged “Termite extermination”

★★★★★ Marie · 3 years ago

Simon, thank you for the excellent job you did to our 2023 new build home. Simon was so polite and patient to answer all the questions my husband had prepared for him. He gave us every detail and gave us the opportunity to walk with him through the process. This was our first time using the service but I'll…

Bed bug exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Derrick · 3 years ago

Clear Defense Pest Control provides the highest quality in service. The technician sent to service my home, Gavon Veto, was extremely professional and knowledgeable about the pest control issues effecting my home. He developed and executed a Pest control plan of attack that keeps my home safe from all manner of…

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandra · 3 years ago

I am using the service of ‘ClearDefense Pest Control! I am please with their interpersonal connection with their clients. . Haywood introducing the company’s services, where his thoughtfulness and easy communication skills were awesome. Gavol and Simon complemented each other so well in the services rendered. Thank…

Ant exterminationBug & insect exterminationCockroach extermination
★★★★★ Ashley · 3 years ago

The BEST pest control business out there!! Simon is very professional and informative about what to look out for around the house.

Bee exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness
★★★★★ Angela · 3 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = ClearDefense, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (51 reviews)2024-Q2: 5.00★ (116 reviews)2024-Q3: 4.97★ (70 reviews)2024-Q4: 4.95★ (55 reviews)2025-Q1: 5.00★ (71 reviews)2025-Q2: 5.00★ (107 reviews)2025-Q3: 4.95★ (97 reviews)2025-Q4: 5.00★ (73 reviews)2026-Q1: 5.00★ (54 reviews)2026-Q2: 5.00★ (105 reviews)2026-Q3: 4.94★ (176 reviews)2026-Q4: 4.94★ (63 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$61-38% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 51%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%76+26.6Reliability 15%66+9.9Craft & service 20%15+3Value 10%88+8.8Momentum 8%35+2.8Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
76
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
66
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
15
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
88
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
35
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
34
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
34

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+112 / −0
Professionalism
+133 / −1
Responsiveness
+99 / −0
Punctuality
+106 / −0
Value
+81 / −1

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