Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
ClearDefense Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

ClearDefense Pest Control

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 315 pest control services · 5.0★ from 2,635 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 99% of pest control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 100% of pest control services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#76 / 197
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Termite inspection”

Chris11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Miquela arrived right on time, greeted me politely. I told her about wasp that come every summer. She looked where I thought they were and found several nests under benches on our deck. She took them all down and put the dust to track it where they go. She was professional, thorough, answered all my questions and…

Paid $1–20Reasonable priceHome inspectionTermite inspection
Nelson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My experience was beyond excellent and through; Darren Wilson was outstanding !!!

Paid $60–80Great priceHome inspectionHornet & wasp exterminationRodent extermination
Austin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Joey did a great job, very professional and thorough.

Paid $80–100Reasonable priceAnt exterminationFlea & mite exterminationHornet & wasp extermination+ Punctuality+ Professionalism+ Value
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Miguela was Great! Definitely did her thing and very respectful and helpful.

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
santosh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had our first pest control visit today, and Miguela did an excellent job! She was professional, knowledgeable, and very friendly throughout the entire process. She took the time to explain everything clearly and made sure all our concerns were addressed. I really appreciated her thoroughness and attention to…

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Shelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Miquela came to our home, and went above and beyond to explain the process ! She did a very thorough job both inside and out.

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
ashley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I had a wonderful experience with Jonathon and Elias, who came early and did an incredibly thorough job! Not only did they spray inside and out, he then got all the cobwebs and whatever else needed to be cleaned up!

Bee exterminationCockroach exterminationRodent extermination
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Had Randy Murphy come out this time and was very helpful with questions I had. Another great employee for Clear Defense.

Ant exterminationBee exterminationCockroach extermination+ Professionalism
Kyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just had my appointment today. My technician Micah did an amazing job. Very friendly and knowledgeable about what he was doing. Clear defense seems like a great company and I am very happy with my service.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Rylee12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jace was an awesome help! He was right on time and very professional. No bugs so far after the initial inspection!

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
S.5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Pam5 years ago★★★★★

Rating only, no written review.

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Price

$99-13% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection514$61–$133
Bug & insect extermination463$61–$141
Spider extermination368$83–$173
Hornet & wasp extermination283$96–$282
Home inspection244$61–$168
Ant extermination218$81–$246
Mosquito extermination180$66–$106
Rodent extermination135$86–$323

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