Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ClearDefense Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 5,461 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 98% of rodent control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 98% of rodent control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.986
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 986 Google reviews tagged “Bug & insect extermination” · showing 40

EricLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Clear defense pest control has been a great company to work with. They are very professional and have gone above and beyond at every visit. Landon has been very easy to work with, very polite and very thorough.

Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination+ Quality+ Professionalism
JimLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Grayson did an excellent job as always. He performed a complete service, cleared away the old cobwebs that were hanging around and nicely left us some glue boards to catch any ants that might be wandering around the area. Completely happy with the service we received from Clear Defense Pest Control.

Reasonable priceGeneral pest inspectionBug & insect exterminationService not listed
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Landon provided great service and gave me a summary of the work completed for this visit. Always a pleasure to work with ClearDefense Pest Control

Paid $120–140Bug & insect exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
CJ9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Jake was early to appt, very professional and thorough, but also got the job done quickly.

Paid $80–100Reasonable priceBug & insect extermination
Sue10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

ClearDefense Pest Control was excellent. The technician, Michael completed our quarterly service and monthly flea/tick/mosquito service promptly and thoroughly. I continue to highly recommend ClearDefense Pest Control!

Paid $80–100Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
Janese10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Landon completed our service today and he was awesome. He was very attentive to detail and made sure we were satisfied before he left. I would highly recommend clear defense!

Great priceHornet & wasp exterminationSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
MarcusLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My man Jake , is the man!! He always do a great job of explaining! He is full of knowledge and solutions. He gives my family and I reassurance and a peace of mind when it comes to no pest intruders. I recommend ClearDefense Pest Control to all my family and friends.

Paid $80–100Great priceHome inspectionRodent exterminationSpider extermination
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Shane at ClearDefense was so helpful and professional! Thanks!!

Great priceBug & insect extermination
Philip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

ClearDefense technician Dashawn Eanes was friendly, professional and thorough in the service he provided. The service was conducted and completed in a reasonable time.

Paid $180–200Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
FeliciaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I was very impressed with the professionalism from ClearDefense Pest Control. The technician arrived on time, explained the treatment clearly, and did a thorough job removing the pests from our home. Dante knowledge and friendly attitude made the whole experience stress‑free. I appreciated the attention to detail…

Paid $100–120Reasonable priceSpider exterminationBug & insect extermination
JeanineLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very friendly, sprayed outside and swept for spiders outside, Set new mice traps and sprayed my attic being all the items in it have been removed. Keep me updated through out his visit.

Paid $100–120Reasonable priceBug & insect extermination
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Desmond was on time to our residence and went immediately to work after I signed his contract with Clear Defense. We had this company a couple of years ago but my wife wanted a cheaper price with a different company. Wrong move! Desmond was friendly, courteous, knowledgeable, and professional. I highly…

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was very happy with Desmond from clear defense pest control. He was very timely, responsive and thorough. He took the time to answer all my questions and even paid special attention to much needed treatment areas. I've been with this company for roughly 7 years and I keep coming back every time because of…

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
EowLaw2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Thank you for your continued professionalism and amazing service! It’s always a pleasurable interaction collaborating to ensure target areas are maintained.

Great priceMosquito exterminationBug & insect extermination
Kristin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Okay, I am not one to write reviews but I am a person who values customer service and with everything being automated and impersonal today I wanted to review ClearDefense Pest Control!! My technician, Sincere, just left and I immediately came to write the review. Why? This is their 2nd time out and whatever they do…

Paid $80–100Reasonable priceBug & insect extermination
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very great team of Kevin Kirby came by and serviced my home today! Very courteous, respectful and fast! Had my home done in 20 mins, including my garage and Florida room!

Paid $60–80Great priceAnt exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism+ Value
Kennon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

John from ClearDefense Pest Control serviced our home last week. Great experience! He phoned several minutes before arrival, and when he got her, he was respectful, efficient, and engaging. Great Work

Paid $180–200Not sureSpider exterminationBug & insect exterminationAnt extermination
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Bryan was very professional and courteous. I especially liked that the job was completed quickly and the results have been great. I would definitely recommend ClearDefense for anyone needing pest control in New Kent.

Great priceGeneral pest inspectionMosquito exterminationBug & insect extermination
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jake was prompt and very professional. He explained what he was going to do and performed his work diligently.

Paid $80–100Reasonable priceBug & insect extermination
Genevieve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

This is our second home cared for by ClearDefense. Landon is personable, thorough, and respectful. I feel good about using this company!

Paid $40–60Reasonable priceBug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Christy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Grayson, with Clear Defense Pest Control, did a great job today & was so professional & nice. Thank you so much.

Great priceHome inspectionBug & insect extermination
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We have always been pleased with Clear Defense , and today was no different. Our technician Jayme was great!

Paid $160–180Reasonable priceBug & insect extermination
AKLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Our technician, Landon, treated our home today for our quarterly service. He was personable, thorough, and presented a great customer first attitude. ClearDefense has promoted that kind of service delivery with all of the technicians they have ever sent to pur home. They are very good to work with and have kept…

Paid $100–120Reasonable priceBug & insect extermination
LC6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I was very impressed with the reliable, professional and friendly service from ClearDefense Pest Control technician Dante. The technician arrived on time and did a great job doing a complete mosquito treatment efficiently so my home feels pest free already. Great communication. Highly recommended.

Home inspectionSpider exterminationGeneral pest inspection+ Professionalism
Meg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Blake did a great job on our yard. Extremely kind and helpful getting rid of some yellow-jackets we were dealing with.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
RobinLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Both Shane and Kyle have done a terrific job of identifying the problem and treating it. They were professional calling to tell me they were running 5 minutes late. They were polite and knowledgable too! Cant' say enough about how pleased I am with Clear Defense! They have gotten rid of our ant problem and field mice too. So Relieved.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
DianeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

This yyung man gave us good advise and exareceivment service today. Waiting for next visit in a month

Paid $80–100Not sureRodent exterminationSpider exterminationBug & insect extermination
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Cameron was very professional and personal.

Reasonable priceBug & insect extermination
sselice11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

What can I say about the excellent, exceptional, very detailed and through work done by Jake, other than please continue to assign him to my home. I highly recommend!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Courtney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Eric was very professional: friendly, thorough and detail-oriented. Thank you!

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination+ Quality+ Professionalism+ Value
morgan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Our Technician Blake with ClearDefense did an amazingly thorough job! Went above and beyond making sure to address all areas of the house for pest management. Since using Clear Defense we've noticed a serious decline in creepy crawlers compared to previous pest control companies. Highly recommend.

Reasonable priceSpider exterminationBug & insect extermination
MelissaLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Top service from Ryan and Kyle today, they were polite, thorough and respectful. They made sure to target all of our problem areas and took his time spraying the outside of our home for mosquitoes and ticks. He also made sure there were no cobwebs in sight. We highly recommend clear defense pest control.

Paid $100–120Great priceSpider exterminationGeneral pest inspectionMosquito extermination
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Micah did a great job as always

Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
JoyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

5/5 Stars - 10/5 - Shawn did a great job. He listened to my instructions and followed them as requested. Clear Defense always gives outstanding customer service! 5/5 Stars - 9/15 - We continue to be clients without question because your customer service is outstanding! Michael and David came yesterday for the…

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Rebekah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Ryan with ClearDefense pest control came out to spray for mosquitos today. As usual he was thorough and professional. He even knocked down cobwebs in my shop. Thanks Ryan and thank you clear defense see you guys next mont? ..

Reasonable priceAnt exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Corydon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Bryan did a great job

Paid $140–160Not sureHome inspectionHornet & wasp exterminationRodent extermination
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

On time, fast, professional, courteous, friendly. Dante is always friendly and courteous, thanks Dante Sonnier.

Paid $140–160Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
TIffany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

ClearDefense Pest Control was fantastic! The technician, Blake Miles, arrived on time, was very friendly and professional, and completed the treatment quickly and efficiently. I really appreciated how reliable and courteous Blake and his coworker were throughout the service. It was a great experience from start to…

Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
LucyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Dante S. was professional, friendly, and informative.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
warlover231 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Cameron was very delightful to work with. When he showed up and asked if we had any issues, I told him about Ants and mosquitoes getting worse in the back yard. When he was done, he explained he put bait around the entire house and sprayed heavily in the areas I explained to him. Great customer service!

Great priceMosquito exterminationBug & insect extermination

Show more bug & insect extermination reviews (946 more) →

Price

$113+5% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1151$50–$119
Spider extermination1130$86–$181
Ant extermination977$58–$173
Bug & insect extermination974$58–$136
Mosquito extermination826$58–$103
Hornet & wasp extermination661$83–$199
Cockroach extermination467$83–$214
Rodent extermination391$96–$323

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