Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ClearDefense Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 5,461 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 98% of rodent control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 98% of rodent control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.470
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 470 Google reviews tagged “Cockroach extermination” · showing 20

EricLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Clear defense pest control has been a great company to work with. They are very professional and have gone above and beyond at every visit. Landon has been very easy to work with, very polite and very thorough.

Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination+ Quality+ Professionalism
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Desmond was on time to our residence and went immediately to work after I signed his contract with Clear Defense. We had this company a couple of years ago but my wife wanted a cheaper price with a different company. Wrong move! Desmond was friendly, courteous, knowledgeable, and professional. I highly…

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very great team of Kevin Kirby came by and serviced my home today! Very courteous, respectful and fast! Had my home done in 20 mins, including my garage and Florida room!

Paid $60–80Great priceAnt exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism+ Value
KCLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Joey was great! Immediately our house was less buggy. He said he treated our house like he would treat his own, and he crushed it. He took so much care on all the treatments and was very thorough. I’d recommend Clear Defense Pest Control to anyone I also had a service call with Jhou as our tech and he was kind, and…

Reasonable priceRodent exterminationMosquito exterminationCockroach extermination
robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Saying the same thing I always say...Dante was great! Professional, polite…. This company is the best! Highly recommend!!

Paid $120–140Great priceHome inspectionGeneral pest inspectionCockroach extermination
anne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Again, Clear Defense provided excellent service! Explained things thoroughly and professionally. Love these guys!!!

Ant exterminationCockroach exterminationGeneral pest inspection+ Value
sselice11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

What can I say about the excellent, exceptional, very detailed and through work done by Jake, other than please continue to assign him to my home. I highly recommend!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Corydon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Bryan did a great job

Paid $140–160Not sureHome inspectionHornet & wasp exterminationRodent extermination
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

On time, fast, professional, courteous, friendly. Dante is always friendly and courteous, thanks Dante Sonnier.

Paid $140–160Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
LucyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Dante S. was professional, friendly, and informative.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Laurie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Grayson T. was my technician and he was so friendly and provided service in a punctual and professional manner.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Sara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with Jacob Pace he was friendly respectful and knowledgeable, he answered all my questions and concerns. He even checked my crawl space for me even though it wasn’t in his notes to check i truly loved that and the reassurance he gave me calmed my nerves… thank you thank you!!!

Paid $100–120Reasonable priceHome inspectionCockroach extermination
Joan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Michael, our Technician, was very thorough and helpful. This business and associates are great!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

(Updated for 09/23/26 service) Kyle from ClearDefense Pest Control was very polite, informative, listened to each issue we presented, and was thorough with the treatment administered for each issue.

Reasonable priceMosquito exterminationCockroach exterminationBug & insect extermination+ Quality+ Professionalism
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding service! Great communication and very thorough.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐️⭐️⭐️⭐️⭐️ If I could give Clear Defense Pest Control 100 STARS, I WOULD!! 🙌🏼🏆 There is absolutely NO comparison! Their customer service, professionalism, knowledge, attention to detail, and most importantly, their RESULTS are truly TOP-TIER! 💯👏🏼 And LADIES… if you are absolutely BUG-PHOBIC like mine…

Paid $180–200Great priceHome inspectionHornet & wasp exterminationRodent extermination
Jake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blake at ClearDefense Pest Control did a great job cleaning up the house and getting rid of all pests!

Great priceRodent exterminationSpider exterminationCockroach extermination
Andy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our technician ( Jacob ) was thorough, professional and was courteous - Your home defense service once again is appreciated as we feel it is one of the things that creates value for our home Thank You!!!!

Paid $40–60Great priceHome inspectionGeneral pest inspectionCockroach extermination
Farzana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Highly recommend Clear Defense Pest Control! The Technician Kyle Mai did an excellent work treating our house. Appreciate you so much!

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
GeraldLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always very responsive and the technicians are professional. Michael performed my service, great guy and I never have an insect issue. I definitely recommend Clear Defense!

Reasonable priceBug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more cockroach extermination reviews (450 more) →

Price

$113+5% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1151$50–$119
Spider extermination1130$86–$181
Ant extermination977$58–$173
Bug & insect extermination974$58–$136
Mosquito extermination826$58–$103
Hornet & wasp extermination661$83–$199
Cockroach extermination467$83–$214
Rodent extermination391$96–$323

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