Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ClearDefense Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 5,461 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 98% of rodent control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 98% of rodent control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.251
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 251 Google reviews tagged “Flea & mite extermination” · showing 40

Sue10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

ClearDefense Pest Control was excellent. The technician, Michael completed our quarterly service and monthly flea/tick/mosquito service promptly and thoroughly. I continue to highly recommend ClearDefense Pest Control!

Paid $80–100Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Desmond was on time to our residence and went immediately to work after I signed his contract with Clear Defense. We had this company a couple of years ago but my wife wanted a cheaper price with a different company. Wrong move! Desmond was friendly, courteous, knowledgeable, and professional. I highly…

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I’ve been very happy with Clear Defense Pest Control and their services. Jayshon recently performed a maintenance visit, and he was courteous, friendly and thorough. I appreciate that he took time to answer questions while he was here.

Flea & mite exterminationMosquito extermination
ChicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jhonattan Cortes was a very professional, nice, friendly and thorough technician. He explained what he was going to be doing. He was patient as well. My husband and I are really happy to have Clear Defense as our pest control company. Thank you for all you do.

Paid $120–140Great priceFlea & mite exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
sselice11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

What can I say about the excellent, exceptional, very detailed and through work done by Jake, other than please continue to assign him to my home. I highly recommend!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
JoyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

5/5 Stars - 10/5 - Shawn did a great job. He listened to my instructions and followed them as requested. Clear Defense always gives outstanding customer service! 5/5 Stars - 9/15 - We continue to be clients without question because your customer service is outstanding! Michael and David came yesterday for the…

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Rebekah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Ryan with ClearDefense pest control came out to spray for mosquitos today. As usual he was thorough and professional. He even knocked down cobwebs in my shop. Thanks Ryan and thank you clear defense see you guys next mont? ..

Reasonable priceAnt exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
LucyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Dante S. was professional, friendly, and informative.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding service! Great communication and very thorough.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐️⭐️⭐️⭐️⭐️ If I could give Clear Defense Pest Control 100 STARS, I WOULD!! 🙌🏼🏆 There is absolutely NO comparison! Their customer service, professionalism, knowledge, attention to detail, and most importantly, their RESULTS are truly TOP-TIER! 💯👏🏼 And LADIES… if you are absolutely BUG-PHOBIC like mine…

Paid $180–200Great priceHome inspectionHornet & wasp exterminationRodent extermination
Hassan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dante Sonnier, my technician, provided me with excellent service all around. He was so polite, curteous, attentive, thorough and accommading throughout his visit. He represents the quintessential technician.

Paid $160–180Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Brooke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

8/8/2026 visit: thanks so much Sincere!!! He works his butt off and does a great job, every time! Appreciate all of your hard work, Sincere. Thanks for hosing down my house and keeping those creatures away. Grateful for you! _________________________________________________ 6/4/2026 visit: thanks so much Jayme, Tae…

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Elhadi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jhonattan Cortes is a nice person, he explained everything that he was doing and answered all the questions that we had… He did an excellent job..we are so satisfied A+++

Paid $200+Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Clarice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Grayson did excellent and detailed services today. He treated the bathroom sink, garage, and around the house. He explained clearly what would be done today, and what would/could be done quarterly or as needed. Thank you.

Paid $140–160Great priceHome inspectionHornet & wasp exterminationRodent extermination
Tam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician was respectful and explained the process of the treatment with ease.

Paid $100–120Reasonable priceFlea & mite exterminationMosquito exterminationBug & insect extermination
Crystel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mr Oscar was very professional he was very courteous it was very understanding he was very knowledgeable at everything he said and spoke of and I think he's one of the best attacks I have ever met

Paid $100–120Great priceFlea & mite exterminationMosquito extermination
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

5/5 stars – Dante from ClearDefense Pest Control was by today for our service. As per usual, the crew is always reliable, efficient and professional. He was friendly and considerate of the property while working quickly!. I would definitely call them again for any pest control needs.

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Barry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Shawn did a great job. He hadn't been to our property before, but was attentive to our explanation of which areas needed extra attention. ClearDefense always do a great job.

Paid $80–100Great priceSpider exterminationFlea & mite exterminationAnt extermination
Yolanda17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been using cleardefense for about two years now and haven't had any complaints or problems. If I needed services for any reason they would show up with a friendly smile and no complaints. They would walk you through the process and the once a month services is great too. I plan to continue to use them for as long as I can.

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Charles9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Professional very courteous, they will explain every step they take in spraying your yard n home. Efficiently

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
BlakeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jacob Pace from Clear Defense Pest Control came by our house today. Fantastic attitude and exceptional customer service. Great company that provides a top of the line service. Thank you!

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Dawris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Sincere Williams did a above and beyond services, super friendly Thank you for a great job done

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Kristian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Bryan from ClearDefense was efficient, quick and courteous.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Service was timely and efficient. Jacob Pace was our specialist, and I was very happy with his work.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Rashall9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our technician Jayshon Henderson , did his best to ensure we were taken care of. Couldn't be happier.

Spider exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Pam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Grayson Tremble has been to our house many times and he is always prompt, explains things in detail and was very professional and thorough!

Paid $100–120Reasonable priceAnt exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Clear Defense Pest Control employee Desmond Brown was courteous, professional and knowledgeable while treating our house and yard. Explained the process and answered all our questions.

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationMosquito extermination
Brittani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wanted to say Desmond was superb. Called to let us know he was 30 minutes out gave us enough time to open everything up turn on all the lights. Once he arrived we had to change up our treatment plan from outside first to treating inside he was able to make the adjustment no issue. Very personable as well. House…

Paid $200+Reasonable priceFlea & mite exterminationMosquito extermination
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional, courteous, and competent. Very pleased with first visit.

Paid $140–160Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Gina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Blake with ClearDefense Pest Control was amazing! We had an unexpected bird mite issue, and he immediately stepped in and started treatment on the spot to help us. He was professional, knowledgeable, and took the time to explain everything while putting our minds at ease during a very stressful situation. His quick…

Paid $80–100Great priceFlea & mite exterminationGeneral pest inspection
Miguel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Oscar did an amazing job explaining what he was doing ever step of the way. He has a great attitude and very professional.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our service technician, Desmond, was absolutely amazing! He was friendly, professional, knowledgeable, and incredibly thorough. He truly went above and beyond from start to finish. Before arriving, he called about 20 minutes ahead to make sure we were ready and had time to put our dogs away. He began by treating…

Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
DanielLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

5/5 stars - each star for customer care, product quality, atmosphere, speed, and value. I was very impressed with Blake at ClearDefense Pest Control. He arrived right on time, was friendly and professional, and explained everything clearly. Their service was reliable and efficient, and the pest control was effective…

Hornet & wasp exterminationRodent exterminationSpider extermination
SadeLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jacob was personable and explained step by step what and why. He didn't rush the job. Affordable great customer service.

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Raymond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Deandre was very friendly, got everything ready and was patient while I got my pets out of the house. He was quick and efficient with his work. 👍🏻

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Mitzi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Clear Defense rules cause they answer my phone calls really fast. KeSean rules cause he has good vibes! :) Update! Jayme has come to my house twice now! He answers all of my questions and is super sweet. Really can't recommend this company enough. 2nd Update! Rylen came by and was really nice and professional! He…

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

From the moment he arrived to the final check, everything was seamless. Jake was reliable and on time, efficient in identifying the problem and quick to treat it. I appreciated his professional attitude and friendly communication throughout the visit. The service was timely and I feel confident that my home is pest…

Paid $180–200Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Ayushi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

ClearDefense Pest Control was reliable, efficient and very professional. Landon was friendly, arrived right on time and got the job done quickly. Great service, reasonable pricing and I would definitely call them again for pest control near me.

Flea & mite exterminationMosquito exterminationBug & insect extermination
Natalie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Clear Defense Pest Control was reliable, efficient, professional and friendly. They arrived on time, did a thorough job and gave me peace of mind. Jake was great to call, text me, letting me know he was on his way early. He did a great job of explaining what he would do, why and what might happen next. He also let…

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
NorelleLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very happy with my service! I just moved to VA from out of state and the bug situation is not ok. 😂 The set up process was very easy. They were able to work with my schedule and arrive in 2 days. My technician, Sincere actually came early. Most of the time I feel like people are late and I was very impressed. He…

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection

Show more flea & mite extermination reviews (211 more) →

Price

$113+5% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1151$50–$119
Spider extermination1130$86–$181
Ant extermination977$58–$173
Bug & insect extermination974$58–$136
Mosquito extermination826$58–$103
Hornet & wasp extermination661$83–$199
Cockroach extermination467$83–$214
Rodent extermination391$96–$323

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