Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ClearDefense Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 5,461 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 98% of rodent control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 98% of rodent control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1167
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 1,167 Google reviews tagged “General pest inspection” · showing 20

JimLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Grayson did an excellent job as always. He performed a complete service, cleared away the old cobwebs that were hanging around and nicely left us some glue boards to catch any ants that might be wandering around the area. Completely happy with the service we received from Clear Defense Pest Control.

Reasonable priceGeneral pest inspectionBug & insect exterminationService not listed
AnnaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

A big thanks to Shane Z. for doing such a thorough job at our home! We’ve noticed a huge difference in the number of bugs we’ve seen since August. We really appreciate his hard work and the great job he’s done!

General pest inspection
Sue10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

ClearDefense Pest Control was excellent. The technician, Michael completed our quarterly service and monthly flea/tick/mosquito service promptly and thoroughly. I continue to highly recommend ClearDefense Pest Control!

Paid $80–100Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
Janese10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Landon completed our service today and he was awesome. He was very attentive to detail and made sure we were satisfied before he left. I would highly recommend clear defense!

Great priceHornet & wasp exterminationSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Sera1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My technician, Desmond, was kind and educational! The service was quick and didnt disturb my day!

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspection
MarcusLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My man Jake , is the man!! He always do a great job of explaining! He is full of knowledge and solutions. He gives my family and I reassurance and a peace of mind when it comes to no pest intruders. I recommend ClearDefense Pest Control to all my family and friends.

Paid $80–100Great priceHome inspectionRodent exterminationSpider extermination
Caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Michael did a great job on my monthly service. He was even so kind as to make sure the gate was closed and even locked behind him so my doggie didn’t escape! Highly recomend!

Paid $100–120Reasonable priceGeneral pest inspectionMosquito extermination
Stephany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jayme with Clear Defense Pest Control did a great job today. He was very courteous, and efficient 10/10 in my opinion.

Reasonable priceGeneral pest inspection
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Desmond was on time to our residence and went immediately to work after I signed his contract with Clear Defense. We had this company a couple of years ago but my wife wanted a cheaper price with a different company. Wrong move! Desmond was friendly, courteous, knowledgeable, and professional. I highly…

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was very happy with Desmond from clear defense pest control. He was very timely, responsive and thorough. He took the time to answer all my questions and even paid special attention to much needed treatment areas. I've been with this company for roughly 7 years and I keep coming back every time because of…

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
S11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Landon did an exceptional job. He moved things in our house to make sure that everything had been treated and spent over two hours here making sure the house was treated and finalized everything with the mosquitoe spray. Highly recommend landed for repeat service.

Paid $120–140Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Bryan was very professional and courteous. I especially liked that the job was completed quickly and the results have been great. I would definitely recommend ClearDefense for anyone needing pest control in New Kent.

Great priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Genevieve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

This is our second home cared for by ClearDefense. Landon is personable, thorough, and respectful. I feel good about using this company!

Paid $40–60Reasonable priceBug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kerrell6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I have had a contract with ClearDefense Pest Control for a years. The customer service that they provide is second to none. My latest experience was with Landon. He was very pleasant and knowledgeable. He went above and beyond to make sure that my home was properly treated. I really did appreciate his effort. Thank you.

Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
LC6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I was very impressed with the reliable, professional and friendly service from ClearDefense Pest Control technician Dante. The technician arrived on time and did a great job doing a complete mosquito treatment efficiently so my home feels pest free already. Great communication. Highly recommended.

Home inspectionSpider exterminationGeneral pest inspection+ Professionalism
robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Saying the same thing I always say...Dante was great! Professional, polite…. This company is the best! Highly recommend!!

Paid $120–140Great priceHome inspectionGeneral pest inspectionCockroach extermination
Al5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jhonattan from ClearDefense Pest Control was extremely professional and friendly. He arrived on time, explained everything clearly, and took care of our home. I appreciated his thoroughness and the respect he showed us. I would definitely recommend ClearDefense for anyone needing reliable pest control and I’d like…

Paid $140–160Not sureGeneral pest inspection
Meg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Blake did a great job on our yard. Extremely kind and helpful getting rid of some yellow-jackets we were dealing with.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
RobinLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Both Shane and Kyle have done a terrific job of identifying the problem and treating it. They were professional calling to tell me they were running 5 minutes late. They were polite and knowledgable too! Cant' say enough about how pleased I am with Clear Defense! They have gotten rid of our ant problem and field mice too. So Relieved.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Cindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Zhane did a fabulous job!! They took there time and covered all our problem areas!!

Reasonable priceGeneral pest inspectionMosquito extermination

Show more general pest inspection reviews (1,147 more) →

Price

$113+5% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1151$50–$119
Spider extermination1130$86–$181
Ant extermination977$58–$173
Bug & insect extermination974$58–$136
Mosquito extermination826$58–$103
Hornet & wasp extermination661$83–$199
Cockroach extermination467$83–$214
Rodent extermination391$96–$323

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