Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ClearDefense Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 5,461 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 98% of rodent control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 98% of rodent control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 34

All 42 Google reviews tagged “General wildlife removal” · showing 20

Maurie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Impeccable customer Services, as always every technician has shown interest in needs. Today I was services by Travis whose disposition was very warm and eager to serve. He was very informative about his observation and reassuring all was procured within and around our residence. I have been with Clear Defense for…

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
0094 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thanks Clear defense! I appreciate the work put in this service! Raylen ensured that all of our questions and concerns were addressed. He’s serviced my property for a while now and he always does the best job! He thoroughly inspected my area and even identified issues that I hadn’t noticed. It’s great to have…

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Gregg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

December 2024 - Eric came out and took care of the grounds. He checked the crawl space as well. He was already aware of places I don't want sprayed. Very good and attentive service.

Home inspectionTermite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jack8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jayme was very friendly, professional, and informative as always. ClearDefense does a great job, would highly recommend!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
AdamLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Another great service visit by David and Kennard with Clear Defense. Very happy with this organization’s products, people, and services. Technician’s Ryan & Daniel were prompt, friendly, thorough, and very knowledgeable regarding the Clear Defense program we have for our home.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Lamont2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kennard and Marcellus (not sure if that’s the correct spelling) did an amazing job with our service and were professional and knowledgeable about their work. 💪🏾

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Walter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been a customer of Clear Defense for a few years now and I have to say they are very diligent with their service, all the technicians are well prepared and I didn't have one bad experience yet! Today KYLE MAI and his partner Jacob were very professional and came back the same day at the end of their shift to…

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Annisha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jerome did an awesome job servicing our home in Chesterfield, VA. I would recommend them to anyone seeking treatment for summer pests and bugs around the outside of your home.

Ant exterminationBee exterminationHornet & wasp extermination
SimStreet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent work by Tim Cottrell. He called before arriving and treated every part of the house, from garage to attic. It is my experience that Clear Defense Pest Control always makes their appointments (weather permitting) and provides good quality service. I unhesitatingly recommend them.

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
Summer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Travis and Joey at clear defense are 100/10 technicians! They’re always so nice and respectful and very communicative! It was great to see them again! Keep up the great work guys!

General pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
NEW3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David@cleardefense was very professional and courteous…made sure my pet was safe.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Ricky11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

ClearDefense provides excellent, timely and professional service! They communicate well and are always accomodating. Definitely recommend.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Brandon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Had Ben Wagner with Clear Defense Pest Control Richmond Virginia treat our property and he did a very thorough job and we are still pest free. Highly recommend clear defense, due to their and their prices. He was training one of their new office sales agents Jessie the ropes and I must say of all the techs I have…

General wildlife removal+ Responsiveness+ Punctuality+ Quality
AngieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Spencer and Dwayne arrived early with a great attitude. They performed my quarterly service in a timely manner and removed a snake they found in my garage! I am so grateful for their thoroughness. My sons are often in the garage and could have been bitten by that snake. Clear Defense has been the most effective…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
BillLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Zach and Kyle know their business and they got right to it. The were courteous and responsive. I especially appreciated the effort to clear ticks in the wooded areas surrounding the house. I pointed out where there would be high outdoor traffic and they focused on that area to my satisfaction. It's been six…

Mosquito exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
JeffLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Chris and Mike of ClearDefense Pest control are courteous clean and on time. Very knowledgeable of there product and efficient at their craft. Oct14/20 Mr. King was early, very friendly, knowledgeable. Very pleasant to deal with. Sept 29,2021 Spencer was on time and presentable. Answered all my questions with his…

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
AB3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience today with Breyon G. He was very polite and friendly. He also shared tips to address my concerns.

Spider exterminationGeneral wildlife removal+ Responsiveness+ Professionalism
KatieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We recommend this company to ALL our neighbors… we love every experience we have had with Clear Defense! We’ve gotten Spencer M a couple times now and he is SUPER nice, patient, professional and thorough! We had seen some spiders lately and a few fruit flies so Spencer treated all the affected areas.

Bee exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend Clear Defense pest control! The service was very professional, in addition, our technician Jordan did an amazing job. He was friendly and very knowledgeable.

Ant exterminationBed bug exterminationBee extermination+ Professionalism
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kyle from clear defense pest control was amazing...I recommend to anyone looking to service their home...

Ant exterminationBee exterminationCockroach extermination+ Quality

Show more general wildlife removal reviews (22 more) →

Price

$113+5% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1151$50–$119
Spider extermination1130$86–$181
Ant extermination977$58–$173
Bug & insect extermination974$58–$136
Mosquito extermination826$58–$103
Hornet & wasp extermination661$83–$199
Cockroach extermination467$83–$214
Rodent extermination391$96–$323

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