Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ClearDefense Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 5,461 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 98% of rodent control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 98% of rodent control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.666
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$199
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 666 Google reviews tagged “Hornet & wasp extermination” · showing 20

EricLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Clear defense pest control has been a great company to work with. They are very professional and have gone above and beyond at every visit. Landon has been very easy to work with, very polite and very thorough.

Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination+ Quality+ Professionalism
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Landon provided great service and gave me a summary of the work completed for this visit. Always a pleasure to work with ClearDefense Pest Control

Paid $120–140Bug & insect exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Janese10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Landon completed our service today and he was awesome. He was very attentive to detail and made sure we were satisfied before he left. I would highly recommend clear defense!

Great priceHornet & wasp exterminationSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very great team of Kevin Kirby came by and serviced my home today! Very courteous, respectful and fast! Had my home done in 20 mins, including my garage and Florida room!

Paid $60–80Great priceAnt exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism+ Value
Guillermo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Landon did a thorough job in helping us get our spiders and wasps under control.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider extermination
Meg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Blake did a great job on our yard. Extremely kind and helpful getting rid of some yellow-jackets we were dealing with.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Patricio7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great service provided by Cameron!

Not sureHornet & wasp extermination
Ashton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Shane with ClearDefense Pest Control was reliable, efficient, and professional from start to finish. The technician was friendly and arrived on time, making the entire pest control experience stress‑free. I’ve used this company for a long time and wouldn’t change a thing!

Great priceHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JoyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

5/5 Stars - 10/5 - Shawn did a great job. He listened to my instructions and followed them as requested. Clear Defense always gives outstanding customer service! 5/5 Stars - 9/15 - We continue to be clients without question because your customer service is outstanding! Michael and David came yesterday for the…

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Rebekah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Ryan with ClearDefense pest control came out to spray for mosquitos today. As usual he was thorough and professional. He even knocked down cobwebs in my shop. Thanks Ryan and thank you clear defense see you guys next mont? ..

Reasonable priceAnt exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Corydon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Bryan did a great job

Paid $140–160Not sureHome inspectionHornet & wasp exterminationRodent extermination
LucyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Dante S. was professional, friendly, and informative.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Jane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Shane was the technician that took care of my house. He let me know ahead of time when he would be here. He was very courteous and polite when here. He made sure he addressed any issues I had and kept me informed as to his findings at the end of the visit. I would recommend him to anyone.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection
Split4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

ClearDefense Pest Control was amazing. The technician arrived on time, was friendly and very professional. The service was efficient and the crew was reliable, making sure every spot was treated. I appreciated the quick response and the thorough work – definitely the best pest control near me. Highly recommend.…

Paid $140–160Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Laurie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Grayson T. was my technician and he was so friendly and provided service in a punctual and professional manner.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Kris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jhoattan was courteous and gave us excellent service. The spiders and wasps are gone!

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Sherie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This post is for one month follow up visit- Jhonattan sprayed the exterior of our house. He was very pleasant and efficient. We are certainly finding each representative to be very cordial and respectful - which is so appreciated. Jonathan answered our questions well.

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspection
Joan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Michael, our Technician, was very thorough and helpful. This business and associates are great!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
RebeccaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jake helped us a ton with our pest problem. He was friendly, thorough and went above and beyond to take off wasps nests and spider webs.

Reasonable priceHornet & wasp exterminationSpider extermination
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding service! Great communication and very thorough.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination

Show more hornet & wasp extermination reviews (646 more) →

Price

$113+5% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1151$50–$119
Spider extermination1130$86–$181
Ant extermination977$58–$173
Bug & insect extermination974$58–$136
Mosquito extermination826$58–$103
Hornet & wasp extermination661$83–$199
Cockroach extermination467$83–$214
Rodent extermination391$96–$323

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