Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ClearDefense Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 5,461 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 98% of rodent control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 98% of rodent control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.395
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 395 Google reviews tagged “Rodent extermination” · showing 40

MarcusLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My man Jake , is the man!! He always do a great job of explaining! He is full of knowledge and solutions. He gives my family and I reassurance and a peace of mind when it comes to no pest intruders. I recommend ClearDefense Pest Control to all my family and friends.

Paid $80–100Great priceHome inspectionRodent exterminationSpider extermination
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Desmond was on time to our residence and went immediately to work after I signed his contract with Clear Defense. We had this company a couple of years ago but my wife wanted a cheaper price with a different company. Wrong move! Desmond was friendly, courteous, knowledgeable, and professional. I highly…

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very great team of Kevin Kirby came by and serviced my home today! Very courteous, respectful and fast! Had my home done in 20 mins, including my garage and Florida room!

Paid $60–80Great priceAnt exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism+ Value
KCLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Joey was great! Immediately our house was less buggy. He said he treated our house like he would treat his own, and he crushed it. He took so much care on all the treatments and was very thorough. I’d recommend Clear Defense Pest Control to anyone I also had a service call with Jhou as our tech and he was kind, and…

Reasonable priceRodent exterminationMosquito exterminationCockroach extermination
S.14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Thank you Kyle for quickly following up.

Great priceRodent extermination+ Value
RobinLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Both Shane and Kyle have done a terrific job of identifying the problem and treating it. They were professional calling to tell me they were running 5 minutes late. They were polite and knowledgable too! Cant' say enough about how pleased I am with Clear Defense! They have gotten rid of our ant problem and field mice too. So Relieved.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
DianeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

This yyung man gave us good advise and exareceivment service today. Waiting for next visit in a month

Paid $80–100Not sureRodent exterminationSpider exterminationBug & insect extermination
ChicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jhonattan Cortes was a very professional, nice, friendly and thorough technician. He explained what he was going to be doing. He was patient as well. My husband and I are really happy to have Clear Defense as our pest control company. Thank you for all you do.

Paid $120–140Great priceFlea & mite exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
sselice11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

What can I say about the excellent, exceptional, very detailed and through work done by Jake, other than please continue to assign him to my home. I highly recommend!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Corydon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Bryan did a great job

Paid $140–160Not sureHome inspectionHornet & wasp exterminationRodent extermination
Ricole8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great customer service the tech blake was knowledgeable, patient and friendly.

Great priceRodent extermination
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

The technician had to return to complete the service due to rain. Kyle M was my technician on both occasions. He's very professional and thorough with the treatments. Thanks!

Rodent extermination
dbbteach6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Update - 9/29/2026 Excellent Mosquito spray today!!! Always professional and courteous! Update - 6/24/26 I am still with Clear Defense and would recommended to anyone needing pest control and/or maintenance service. We contract for mosquito spraying during late spring until fall and maintenance for a mice issue we…

Mosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Wilson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kyle was awesome and provided great service. He was diligent with spraying interior and exterior and filling boxes. Highly recommend him and this company.

Paid $40–60Great priceRodent exterminationSpider extermination
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dante went the extra mile blocking any access points of mice and put plenty of deterents. He was very informative, polite and handled the visit with professionalism. Very pleased with his workmanship.

Not sureHome inspection
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐️⭐️⭐️⭐️⭐️ If I could give Clear Defense Pest Control 100 STARS, I WOULD!! 🙌🏼🏆 There is absolutely NO comparison! Their customer service, professionalism, knowledge, attention to detail, and most importantly, their RESULTS are truly TOP-TIER! 💯👏🏼 And LADIES… if you are absolutely BUG-PHOBIC like mine…

Paid $180–200Great priceHome inspectionHornet & wasp exterminationRodent extermination
Hassan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dante Sonnier, my technician, provided me with excellent service all around. He was so polite, curteous, attentive, thorough and accommading throughout his visit. He represents the quintessential technician.

Paid $160–180Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Aimee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blake at ClearDefense Pest Control did a great job and was very friendly! He gave us amazing advice and was very timely.

Great priceRodent exterminationSpider exterminationBug & insect extermination
Jake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blake at ClearDefense Pest Control did a great job cleaning up the house and getting rid of all pests!

Great priceRodent exterminationSpider exterminationCockroach extermination
Lauren11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We use them previously for bug control and they were awesome. This year we had mice issue and wanted to return to service. Joe hooked us up with existing customer pricing and got us all squared away and now we have peace of mind. It’s worth every penny.

Paid $180–200Great priceRodent extermination
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This was my first experience with Clear Defense. I was impressed with the service that Ben rendered. Ben was very knowledgeable and explained each detail of the service as he worked. The service wasn’t rushed and it was thorough. Goo job Ben!

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Annemarie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Have used Clear Defense for several years and have been super pleased! Our technician, Kyle Mai (Richmond, VA), was super polite, went above and beyond in his treatments, moved all of our pet bowls, and reminded me to keep our dog inside for 30 mins. Kyle is an asset to the Richmond, VA team. I appreciate meeting…

Paid $160–180Reasonable priceHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Sasha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Cameron was so helpful and very thorough!

Rodent extermination
Beth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service thorough and efficient. The technician Dante was very polite and professional. Thank you Clear Defense! This is my second review-Dante is so exceptionally service oriented! He took care of a rodent issue for us and did the job with 100% professionalism, care and attention. Thank you Dante for your commitment to excellence!

Reasonable priceRodent extermination
Debra14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jake did an awesome job. He was very friendly and thorough.

Great priceHome inspectionRodent exterminationSpider extermination
bharathLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Have been using ClearDefense for years now and am super satisfied. Their regular service is always on time, efficient and quick. I also used their services for adhoc needs too. Kyle is a regular who services our place and a special mention is due as he’s super attentive, professional and polite. He even discovered…

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Tanisha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This month I've had Jacob and Jake to come and do follow-up visits after my initial service. Both gentlemen presented themselves to be very professional. They both were very knowledgeable about the strategies needed to have success with pest control. I highly recommend Clear Defense for pest control and keeping a peace of mind at your home /business.

Paid $180–200Great priceHome inspectionRodent exterminationGeneral pest inspection
Frances4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tim from clear defense everything was excellent

Customer photo from Frances's review
Paid $140–160Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kyle Mai who is a technician with Clear Defense Pest Control, came to my home to perform a quarterly service. Kyle was very polite and helpful. He answered all my questions and did a thorough job of spraying for ants and spiders. He check and replaced mouse traps. I have been using Clear Defense Pest Control for…

Rodent exterminationGeneral pest inspectionBug & insect extermination
Brooke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

8/8/2026 visit: thanks so much Sincere!!! He works his butt off and does a great job, every time! Appreciate all of your hard work, Sincere. Thanks for hosing down my house and keeping those creatures away. Grateful for you! _________________________________________________ 6/4/2026 visit: thanks so much Jayme, Tae…

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Elhadi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jhonattan Cortes is a nice person, he explained everything that he was doing and answered all the questions that we had… He did an excellent job..we are so satisfied A+++

Paid $200+Great priceHornet & wasp exterminationRodent exterminationSpider extermination
AnitaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jayme from Clear Defense Pest Control completed our quarterly service today (August 4, 2026). Once again, outstanding job! Highly recommend this company for their consistent processes and service.

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Clarice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Grayson did excellent and detailed services today. He treated the bathroom sink, garage, and around the house. He explained clearly what would be done today, and what would/could be done quarterly or as needed. Thank you.

Paid $140–160Great priceHome inspectionHornet & wasp exterminationRodent extermination
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

5/5 stars – Dante from ClearDefense Pest Control was by today for our service. As per usual, the crew is always reliable, efficient and professional. He was friendly and considerate of the property while working quickly!. I would definitely call them again for any pest control needs.

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

BREYON GOLSON Was very professional on time and did not mind taking time to explain the product used and what will it do. His covid response was beyond excellent. I will always highly recommend clear defense for the services. Since using them for more than two years I had never had a issue with bugs. If issue or…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sincere is a courteous technician. He came out and was professional about our pest concern, explained how he was targeting specific areas to catch them. He was pleasant to work with. Thank you, Clear Defense!

Great priceRodent extermination
Pegah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The sales rep, Jeremy did a wonderful job of explaining the company, the services, and the product that is used. He sold me on the company, and was the reason I ultimately chose to go with them. Doug came out to complete the service, and was polite, knowledgeable, and efficient. He answered all of my questions,…

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Landon is very professional, listened to our issues and then addressed each one. Since we started using Clear Defense Pest Control, we have seen a noticeable decline in pest issues. I highly recommend Landon.

Home inspectionRodent exterminationSpider extermination
Yolanda17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been using cleardefense for about two years now and haven't had any complaints or problems. If I needed services for any reason they would show up with a friendly smile and no complaints. They would walk you through the process and the once a month services is great too. I plan to continue to use them for as long as I can.

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Synethia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called with a problem on Wednesday and they were able to come out by Friday! They offered next day service but I was unavailable. Pricing is good and Jacob P. was awesome. He answered every question even if it was dramatic : ) highly recommend!

Paid $180–200Reasonable priceRodent exterminationGeneral pest inspection

Show more rodent extermination reviews (355 more) →

Price

$113+5% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1151$50–$119
Spider extermination1130$86–$181
Ant extermination977$58–$173
Bug & insect extermination974$58–$136
Mosquito extermination826$58–$103
Hornet & wasp extermination661$83–$199
Cockroach extermination467$83–$214
Rodent extermination391$96–$323

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