Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ClearDefense Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 5,461 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control is better than 98% of rodent control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control is better than 98% of rodent control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired ClearDefense Pest Control for 8 kinds of job.

ClearDefense Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1135
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$181
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 1,135 Google reviews tagged “Spider extermination” · showing 20

EricLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Clear defense pest control has been a great company to work with. They are very professional and have gone above and beyond at every visit. Landon has been very easy to work with, very polite and very thorough.

Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination+ Quality+ Professionalism
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Landon provided great service and gave me a summary of the work completed for this visit. Always a pleasure to work with ClearDefense Pest Control

Paid $120–140Bug & insect exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Helen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Landon did a fantastic job! super friendly, and thoroughly treated the home and explained the whole process clearly. I really appreciate the great customer service .

Reasonable priceSpider exterminationService not listed
Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Grayson was polite and did a great job!

Spider extermination
Janese10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Landon completed our service today and he was awesome. He was very attentive to detail and made sure we were satisfied before he left. I would highly recommend clear defense!

Great priceHornet & wasp exterminationSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Sera1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My technician, Desmond, was kind and educational! The service was quick and didnt disturb my day!

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspection
MarcusLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My man Jake , is the man!! He always do a great job of explaining! He is full of knowledge and solutions. He gives my family and I reassurance and a peace of mind when it comes to no pest intruders. I recommend ClearDefense Pest Control to all my family and friends.

Paid $80–100Great priceHome inspectionRodent exterminationSpider extermination
Philip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

ClearDefense technician Dashawn Eanes was friendly, professional and thorough in the service he provided. The service was conducted and completed in a reasonable time.

Paid $180–200Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
FeliciaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I was very impressed with the professionalism from ClearDefense Pest Control. The technician arrived on time, explained the treatment clearly, and did a thorough job removing the pests from our home. Dante knowledge and friendly attitude made the whole experience stress‑free. I appreciated the attention to detail…

Paid $100–120Reasonable priceSpider exterminationBug & insect extermination
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Desmond was on time to our residence and went immediately to work after I signed his contract with Clear Defense. We had this company a couple of years ago but my wife wanted a cheaper price with a different company. Wrong move! Desmond was friendly, courteous, knowledgeable, and professional. I highly…

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was very happy with Desmond from clear defense pest control. He was very timely, responsive and thorough. He took the time to answer all my questions and even paid special attention to much needed treatment areas. I've been with this company for roughly 7 years and I keep coming back every time because of…

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
S11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Landon did an exceptional job. He moved things in our house to make sure that everything had been treated and spent over two hours here making sure the house was treated and finalized everything with the mosquitoe spray. Highly recommend landed for repeat service.

Paid $120–140Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very great team of Kevin Kirby came by and serviced my home today! Very courteous, respectful and fast! Had my home done in 20 mins, including my garage and Florida room!

Paid $60–80Great priceAnt exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism+ Value
Kennon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

John from ClearDefense Pest Control serviced our home last week. Great experience! He phoned several minutes before arrival, and when he got her, he was respectful, efficient, and engaging. Great Work

Paid $180–200Not sureSpider exterminationBug & insect exterminationAnt extermination
Tyler4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great Service. Our Technician came out and got our spider situation under control and was very nice. Thanks for the great service! Kyle did great!

Great priceSpider extermination
Kerrell6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I have had a contract with ClearDefense Pest Control for a years. The customer service that they provide is second to none. My latest experience was with Landon. He was very pleasant and knowledgeable. He went above and beyond to make sure that my home was properly treated. I really did appreciate his effort. Thank you.

Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
Guillermo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Landon did a thorough job in helping us get our spiders and wasps under control.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider extermination
LC6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I was very impressed with the reliable, professional and friendly service from ClearDefense Pest Control technician Dante. The technician arrived on time and did a great job doing a complete mosquito treatment efficiently so my home feels pest free already. Great communication. Highly recommended.

Home inspectionSpider exterminationGeneral pest inspection+ Professionalism
Meg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Blake did a great job on our yard. Extremely kind and helpful getting rid of some yellow-jackets we were dealing with.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
DianeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

This yyung man gave us good advise and exareceivment service today. Waiting for next visit in a month

Paid $80–100Not sureRodent exterminationSpider exterminationBug & insect extermination

Show more spider extermination reviews (1,115 more) →

Price

$113+5% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection1151$50–$119
Spider extermination1130$86–$181
Ant extermination977$58–$173
Bug & insect extermination974$58–$136
Mosquito extermination826$58–$103
Hornet & wasp extermination661$83–$199
Cockroach extermination467$83–$214
Rodent extermination391$96–$323

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