Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Clearly Clean Carpet logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%35+2.5Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Clearly Clean Carpet

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 5.0★ from 417 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clearly Clean Carpet is better than 98% of carpet cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clearly Clean Carpet is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clearly Clean Carpet is better than 90% of carpet cleaning.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clearly Clean Carpet is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clearly Clean Carpet is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clearly Clean Carpet is better than 35% of carpet cleaning.D
35

Reviews for your job

Customers hired Clearly Clean Carpet for 7 kinds of job.

Clearly Clean Carpet for flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7

All 16 Google reviews tagged “Flooring”

P7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We were very pleased with the carpet and tile by Clearly Clean! We would highly recommend them!

Carpet steam cleaningFlooringGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My ivory chairs and sofa are so fresh and beautiful! My three area rugs are renewed! Quite a transformation!

FlooringUpholstery cleaningArea rug cleaning+ Responsiveness+ Quality+ Professionalism
katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very timely and communicative. They did a great job and I will use them as my new regular cleaning company for sure.

Carpet steam cleaningPet stain & odor removalFlooring+ Responsiveness+ Professionalism
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have very challenging tile to clean throughout my whole house. I have never used a professional company to clean it. It was a difficult job to tackle and Kendrick handled it with professionalism and knowledge about the best way to clean it. Thanks Kendrick!

Flooring+ Professionalism
LisaDAZ9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dale and his entire team were fantastic to work with, from beginning to end! Kendrick and his teammate, did an absolutely beautiful job cleaning our carpet and tile flooring! Our flooring looks brand new again. They also cleaned our back patio furniture cushions that were dirty from the dust and they too, look brand…

General carpet cleaningUpholstery cleaningFlooring+ Responsiveness+ Punctuality+ Quality
Dr.Local Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

Did not meet expectations. We hired them to clean the tile in our home that is 2 years old that we just purchased. The grout lines have normal wear in high traffic areas that needs cleaned up. After cleaning the grout remains discolored. For over $1200 I expected the grout to be cleaned back to its original form.…

Flooring− Quality
ToddLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dale was great!! He cleaned all of our time and carpets before we moved in to our newly purchased home. He was very professional and polite. The floors all looked great!

Carpet steam cleaningGeneral carpet cleaningFlooring+ Responsiveness+ Punctuality+ Quality
HollyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Thanks Dale for the awesome job you did on my tile floors, and tile bathroom! Great pricing, and dependable.

Flooring
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clearly clean carpet Did an excellent job, Professionally done and very thorough. Carpets look great, Tile kitchen floor and grout Look brand new.

General carpet cleaningPet stain & odor removalFlooring+ Responsiveness+ Punctuality+ Quality
Stefanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service! Dale is by far the best vendor I've worked with in the East Valley, to date! Friendly staff, responsive to customer questions and quality work! Would absolutely recommend, you will not be disappointed.

Area rug cleaningDrapes & curtain cleaningFlooring+ Responsiveness+ Punctuality+ Quality
Lon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningFlooring+ Responsiveness+ Punctuality+ Quality
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningGeneral carpet cleaningFlooring+ Responsiveness+ Quality+ Professionalism
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningFlooring+ Professionalism
Josh4 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removalFlooring+ Quality
CindyandSteve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removalFlooring+ Responsiveness+ Punctuality+ Quality
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$297+15% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 57%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning121$170–$334
Upholstery cleaning54$189–$353
Carpet steam cleaning49$170–$334
Area rug cleaning44$170–$453
Pet stain & odor removal44$139–$373
Flooring16—
Drapes & curtain cleaning2—

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