Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#89 / 143
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Auto maintenance” · showing 20

Lane19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service, straight forward, helpful. Third time using their services over two vehicles and my extended family trust them as well

Reasonable priceTiresEngine repairAir conditioning
Rachel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Clegg Auto is amazing. They always take great care of my cars. I know that I can trust them. They always do an amazing and efficient job.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Ben9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always honest, as usual and great work. Thanks guys for taking care of all our cars

Auto maintenanceGeneral repairs & maintenance
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

great experience. excellent work. Truck back on the road in in just a few days.

Great priceAuto maintenance
LLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Clegg in American Fork is my go to place for repairs on my vehicles. I have had three of my families vehicles worked on their and they have always been correct and fair!!!! I will keep going back for anything I can't do on my own. They do warranty all of their work without question. I am so happy with them!!!

Great priceSteering & suspension repairAuto water leak repairGeneral repairs & maintenance
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thorough, honest, and great to work with. Originally brought my car in for a second opinion, and I’m so glad I did. A quick oil change place told me that I had an oil leak and I should take it to the dealership for diagnostics. I did and was quoted ~$5000 for an invasive transfer case issue. Clegg suggested a…

TransmissionGeneral repairs & maintenanceVehicle Inspection
April6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clegg auto always has our back. They are very thorough and helpful in explaining any issues.

A/C installation & repairAuto A/C rechargeAuto A/C replacement
grant12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work, and excellent pricing. I was in a rush and Laramie got me scheduled right away. Their communication is unmatched, Riley and Laramie kept me updated throughout the entire process. Their Mechanic/Technician (Dillon) went above and beyond to insure that my car was working properly. I can’t recommend them enough!

Auto maintenanceOil change
AmyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have always had a great experience at Clegg. I know Kevin Clegg outside his business and know that he runs an ho eat business and hires trustworthy. That’s huge I’m the auto industry. They work hard to get things done efficiently and quickly and their prices are fair. Thank you!

Auto maintenance
KarenLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were amazing!! We brought in two cars and they got both fixed up wonderfully. Communication was better than any other mechanic I’ve ever been to. Their cost for a brake replacement came in at about half the cost of another estimate we got. I’m super happy with the service we received here and would definitely bring my cars back again.

Auto brake replacementAuto maintenanceVehicle Inspection
Mason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

DO NOT TAKE YOUR CAR HERE! I had a terrible experience with Clegg auto. I brought my car in for a coolant leak. They replaced my water pump and charged me 2000$ for parts and labor. When I pick the car up it was still leaking coolant. I brought it right back. Then they tried charging me 1000$ again in just labor…

Auto maintenance
Takkiddie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The problem is gone now.

Auto maintenance
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sticking with this place for my car repairs, fast easy reliable service every time and very honest and transparent with pricing.

Auto maintenanceEngine repairGeneral repairs & maintenance
Serena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Review by Ken Jacobson - Clegg Auto is the BEST!!!! They're fast, efficient, knowledgeable, and courteous. Their costs are reasonable. They worked me into their schedule when I was leaving out of state. I've never been disappointed in their work. I won't take my truck anywhere else!!!

Auto emissions testingAuto maintenanceAuto engine diagnostic
Tiffany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic, friendly and great communication

Auto maintenance
JacobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are excellent at communicating and they work fast. I've taken my car to them 3 times so far and they were able to get it in and work on it either same or next day and we're hassle free to approve and do the work. Definitely recommend them!

Auto battery replacementAuto brake replacementAuto maintenance
Megan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a great experience at this shop. We went to a big name dealership first and was quoted thousands. We took it to clegg for a second opinion and we’re givin much different information and pricing. Clegg saved us so much money and our Volkswagen is running better than it ever has. We will be retuning for all our…

Auto maintenanceGeneral repairs & maintenanceOil change
SMJ9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Reasonable prices for service. Communication from booking to the end was pin point great. Mechanic fixed my car issue within 4 hours. Car is back to normal no issues. Thanks Clegg Auto

Auto maintenanceSteering & suspension repair
JoyceLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional service by knowledgeable mechanics. I wouldn't ho anywhere else.

Auto maintenance
AshleyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Took the car in to get a quick once over before a big road trip. They were quick and thorough. When they were done I got a print out of everything they checked which was helpful. While I waited they had drinks, including juice for my toddler and a train set and puzzles for him to play with. The staff is very…

Auto maintenanceGeneral repairs & maintenanceOil change

Show more auto maintenance reviews (13 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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