Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#97 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “Brakes” · showing 20

Rachel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Clegg Auto is amazing. They always take great care of my cars. I know that I can trust them. They always do an amazing and efficient job.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Clegg staff is top notch! From the front desk to the mechanics and techs they all do a great job and keep you informed They keep their prices reasonable as well.

Great priceBrakes
SethLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had brake problems with my truck. We brought it in then got hit with a bunch of bills all at once and didn’t have money for the full repairs so we had to bring it back and park it until we can get some of the critical repairs done. We’ve brought in multiple vehicles over the years and every member of the staff has…

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
PaulLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Love these guys. They prioritize repairing at fair cost and do what they can to help you with warranties. Definitely recommend.

Brakes
ShawnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service here. Was able to get my suv diagnosed and fixed same day as well as oil change and tire rotation. Needed new brakes and rotors on the back and they did it same day so I wouldn’t be without a vehicle longer than necessary. Even had a way for me to pick it up after hours. Also all details are sent via…

Reasonable priceBrakesOil change
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very honest and helpful mechanics. Have never felt like they have pressured me into things and have always been honest about what needs attention now and what can wait.

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They did a great job and were phenomenal in customer service and communication.

Reasonable priceBrakes
BrantLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best experience I’ve had at an auto repair. They were very conscious of my budget and really helped me make sure I could get my car fixed but without ripping us off. Great group of people.

Reasonable priceGeneral repairs & maintenanceTire rotationsBrakes
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clegg is awesome! They keep you informed of the status of your vehicle. They provide quotes for each job.

TransmissionElectrical repairAir & cabin filter replacement
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

I liked the transparency and Communication from the Clegg auto team

Brakes
ErikLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Over 4 month span I spent close to 15,000 in repairs on my truck. Every time I took it the check engine light would immediately come on. The final time I took it I got 1/4 mile away and my engine blew up!!!! Thanks Clegg then I asked if they guarantee their work and they said nope but we can get you a new engine for…

BrakesEngine repairGeneral repairs & maintenance− Quality− Value
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First contact employees were friendly! I received numerous updates on work that needed to be completed. Laramie was AMAZING very responsive! I had just purchased a new old truck and I had brake issues. Thinking a simple flush would remedy the issues (wishful thinking). The steps that were taken to make my truck safe…

Auto brake replacementBrakes
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome place, always fair, great people to work with

Air & cabin filter replacementAuto A/C rechargeAuto A/C replacement
CandaceLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience getting some corrective work done on my VW. They made everything so easy; coordinating with me to get the work done while I was on vacation. Great communication, easy process reviewing and approving quoted work. Prices are very reasonable, and customer service was fantastic. Car drives so much…

Air & cabin filter replacementAuto emissions testingBrakes
JacobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are excellent at communicating and they work fast. I've taken my car to them 3 times so far and they were able to get it in and work on it either same or next day and we're hassle free to approve and do the work. Definitely recommend them!

Auto battery replacementAuto brake replacementAuto maintenance
Logan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Didn’t want to deal with the hassle of BMW maintenance so stopped by & was taken care of by the team in AF! Great service!

BrakesOil change
Reba9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved them. They were able to get my vehicle in and got everything I needed done even after I added another repair needed. People are super friendly.

Air & cabin filter replacementAuto maintenanceBrakes
Katalin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They had available appointments, they did the job pretty fast and their prices are much better than dealership prices. Their communication is pretty good, too.

BrakesTransmission replacementService not listed
Camrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Diagnostics took a while longer than I expected, but they were accommodating with online payment options, and made sure to get my car fixed right. Everyone was very helpful and friendly.

BrakesOil change
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service every time, honest and fair prices.

A/C installation & repairBrakesAuto engine diagnostic+ Punctuality+ Professionalism

Show more brakes reviews (40 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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