Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#97 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “Brakes”

Rachel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Clegg Auto is amazing. They always take great care of my cars. I know that I can trust them. They always do an amazing and efficient job.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Clegg staff is top notch! From the front desk to the mechanics and techs they all do a great job and keep you informed They keep their prices reasonable as well.

Great priceBrakes
SethLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had brake problems with my truck. We brought it in then got hit with a bunch of bills all at once and didn’t have money for the full repairs so we had to bring it back and park it until we can get some of the critical repairs done. We’ve brought in multiple vehicles over the years and every member of the staff has…

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
PaulLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Love these guys. They prioritize repairing at fair cost and do what they can to help you with warranties. Definitely recommend.

Brakes
ShawnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service here. Was able to get my suv diagnosed and fixed same day as well as oil change and tire rotation. Needed new brakes and rotors on the back and they did it same day so I wouldn’t be without a vehicle longer than necessary. Even had a way for me to pick it up after hours. Also all details are sent via…

Reasonable priceBrakesOil change
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very honest and helpful mechanics. Have never felt like they have pressured me into things and have always been honest about what needs attention now and what can wait.

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They did a great job and were phenomenal in customer service and communication.

Reasonable priceBrakes
BrantLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best experience I’ve had at an auto repair. They were very conscious of my budget and really helped me make sure I could get my car fixed but without ripping us off. Great group of people.

Reasonable priceGeneral repairs & maintenanceTire rotationsBrakes
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clegg is awesome! They keep you informed of the status of your vehicle. They provide quotes for each job.

TransmissionElectrical repairAir & cabin filter replacement
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

I liked the transparency and Communication from the Clegg auto team

Brakes
ErikLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Over 4 month span I spent close to 15,000 in repairs on my truck. Every time I took it the check engine light would immediately come on. The final time I took it I got 1/4 mile away and my engine blew up!!!! Thanks Clegg then I asked if they guarantee their work and they said nope but we can get you a new engine for…

BrakesEngine repairGeneral repairs & maintenance− Quality− Value
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First contact employees were friendly! I received numerous updates on work that needed to be completed. Laramie was AMAZING very responsive! I had just purchased a new old truck and I had brake issues. Thinking a simple flush would remedy the issues (wishful thinking). The steps that were taken to make my truck safe…

Auto brake replacementBrakes
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome place, always fair, great people to work with

Air & cabin filter replacementAuto A/C rechargeAuto A/C replacement
CandaceLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience getting some corrective work done on my VW. They made everything so easy; coordinating with me to get the work done while I was on vacation. Great communication, easy process reviewing and approving quoted work. Prices are very reasonable, and customer service was fantastic. Car drives so much…

Air & cabin filter replacementAuto emissions testingBrakes
JacobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are excellent at communicating and they work fast. I've taken my car to them 3 times so far and they were able to get it in and work on it either same or next day and we're hassle free to approve and do the work. Definitely recommend them!

Auto battery replacementAuto brake replacementAuto maintenance
Logan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Didn’t want to deal with the hassle of BMW maintenance so stopped by & was taken care of by the team in AF! Great service!

BrakesOil change
Reba9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved them. They were able to get my vehicle in and got everything I needed done even after I added another repair needed. People are super friendly.

Air & cabin filter replacementAuto maintenanceBrakes
Katalin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They had available appointments, they did the job pretty fast and their prices are much better than dealership prices. Their communication is pretty good, too.

BrakesTransmission replacementService not listed
Camrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Diagnostics took a while longer than I expected, but they were accommodating with online payment options, and made sure to get my car fixed right. Everyone was very helpful and friendly.

BrakesOil change
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service every time, honest and fair prices.

A/C installation & repairBrakesAuto engine diagnostic+ Punctuality+ Professionalism
LaurelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can not recommend Clegg Auto enough. They take such good care of us, and we never have to wonder if we are paying for things not needed. They are so thorough and good at explaining each step. I love knowing that I have an auto shop that I can truly trust. On top of all that, they are all very nice and friendly people and so easy to work with!

BatteryBrakesGeneral repairs & maintenance
Layton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clegg Auto of AF is my choice location for car repairs. They also have a body shop in Spanish Fork that I am excited to go to next. I’m a recurring customer for several years, I have never been disappointed.

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Quality+ Professionalism
lara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The staff at Clegg Auto was friendly, professional, and quick. That kept me updated throughout the whole process and had my car in and out the same day. I highly recommend Clegg Auto.

BrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Karlene11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful professional and courteous service

Brakes+ Punctuality+ Quality+ Professionalism
KatieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Honestly one of, if not THE most down-to-earth and trustworthy auto repair shops you can find. I was super impressed not only by the work they did, but their honesty, friendliness, professionalism, and punctuality. They were quite busy but still made time for all the customers walking in and calling, as well as my…

Brakes+ Punctuality+ Quality+ Professionalism
Ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Awesome!

A/C servicesBrakesGeneral repairs & maintenance
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I was in from out of town and had some major brake issues and they were able to get me in and taken care of quickly. Total pros

Brakes+ Punctuality+ Quality+ Professionalism
Savvy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Every time we go to Cleggs we know we are getting the best service and bang for our buck. The people their are very customer oriented.

Brakes+ Punctuality+ Quality+ Professionalism
Spencer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This shop is awesome. Corey is a great guy to work with, very informative and helpful. I started using this location for my work vehicle and have since been taking all of my personal vehicles here. They’ve done oil changes, tire rotations, new tires (trucks & trailers), brakes (trucks & trailers), rewired trailer,…

BrakesElectrical repairOil change+ Punctuality+ Quality+ Professionalism
RyanLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were incredibly impressed by the quality communication from Clegg Auto. We brought in a new-to-us used car with a host of issues. They thoroughly checked the car and identified a number of key issues that needed to be addressed. This included timing belt, alternator, and several other smaller items. They took…

BrakesElectricalElectrical repair+ Punctuality+ Quality+ Professionalism
JaredLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful group of people. I had a lot of issues going on with my car and they updated me every step of the way. They wouldn't fix anything until I gave them the green light which was another plus. They have earned my business moving forward in the future.

BrakesElectricalOil change+ Quality+ Value
tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Morgan and Cory are the best, they are always friendly, and ready to take care of my vehicle needs. Clegg is efficient, honest, and they'll never try to sell you something your vehicle doesn't need. Clegg is the only place I take my personal and fleet vehicles!

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
RichardLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They always take good care of us.

Brakes
MicahLocal Guide · 160 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is one of the best auto shops I've been to. Awesome service very reasonable in terms of price and will work with you on a great way. Highly recommend

BrakesSteering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
Robbi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I've had a hard time finding places that will service my boat trailer. These guys did it and did an excellent job for a great price.

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
ALocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were honest and up front, and made me feel comfortable.

BrakesSteering & suspension repair+ Professionalism
AliLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys are the great! Morgan has been beyond wonderful to us!

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★

Rating only, no written review.

Reasonable priceBrakes
Tylus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceAir & cabin filter replacementBrakesOil change
StephanieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brakes
Jaxon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto brake repairAuto brake replacementBrakes
Kristi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brakes
JoshLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesExhaustVehicle safety inspection
Ethan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Brakes
echo9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Brakes+ Punctuality+ Quality+ Professionalism
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesElectrical+ Punctuality+ Quality+ Professionalism
Amulek5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBrakes+ Punctuality+ Quality+ Professionalism
Christy16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesOil change+ Punctuality+ Quality+ Professionalism
Aaron5 years ago★★★★★

Rating only, no written review.

Brakes+ Punctuality+ Professionalism
Need2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brakes+ Punctuality+ Professionalism
Sherri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnostic+ Quality
Whitney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticTransmission repair+ Punctuality+ Professionalism
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesTires+ Value
Eric5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Pete3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesElectricalElectrical repair+ Punctuality+ Quality+ Professionalism
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brakes+ Professionalism
Joleene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesOil change+ Punctuality+ Quality+ Professionalism
Javier8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto detailingBrakesTires+ Punctuality+ Quality+ Professionalism
Savannah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

Jobs customers hired them for

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