Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.151
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 151 Google reviews tagged “General repairs & maintenance” · showing 40

Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Had services done on both my mustang and my chevrolet silverado. Staff was very attentive to my vehicles needs and alerted me to any services I may need in the near future and videos explaining what my recommendations were and why

Great priceEngine repairTransmission
MaryLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I got the big 60,000 mile service on my Lexus Hybrid 450. Lexus wanted $2500 for it and Clegg Auto was recommended to me by my son. Their quote was $1300 for the same service. The spark plugs on a hybrid are difficult to get to. The gas engine is much less. I didn’t know that it was such a long service and I was…

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine tuning
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Clegg Auto is great to work with. I am impressed by the though ways they keep my car in fantastic working order. Wonderful group to work with.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceElectrical
Rachel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Clegg Auto is amazing. They always take great care of my cars. I know that I can trust them. They always do an amazing and efficient job.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
lol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service. Highly recommend.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto emissions testing
Spencer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Clegg Auto in American fork is always my number 1 recommendation to anyone who asks. They are family to me. I have always taken my cars there and they know me by name and always greet me with a warm smile. I brought my car in for emissions and they got it done early and even looked over my car. Cleggs is an amazing…

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went in and was greeted by some amazing people who made me feel like was getting the best service in town! 10/10 would recommend

General repairs & maintenance
SethLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had brake problems with my truck. We brought it in then got hit with a bunch of bills all at once and didn’t have money for the full repairs so we had to bring it back and park it until we can get some of the critical repairs done. We’ve brought in multiple vehicles over the years and every member of the staff has…

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Beto1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first time coming down here for a couple of repairs on my car, I was super nervous because I was told that not a lot of people knew how to service German, engineered cars. So when I gave them a call and talk to Trevor, my worries and stress went away!! They were super helpful on telling me what my car…

Customer photo from Beto's review
Reasonable priceElectrical repairAir & cabin filter replacementAuto battery replacement
MikeLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I just moved to Utah and was looking to get my emissions test so that I can get my car registered. Not only do they have one of the cheapest prices for that test, but they gave me a complimentary look over and found a couple of important problems with my car which they showed me with well narrated video clips that…

Great priceGeneral repairs & maintenanceAuto emissions testing
Ben9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always honest, as usual and great work. Thanks guys for taking care of all our cars

Auto maintenanceGeneral repairs & maintenance
Neena5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We’ve used Clegg for multiple cars and various maintenance concerns. They are friendly, clear, helpful and honest. They have helped us purchase and sell vehicles, and given us comprehensive quotes and treatment plans on all sorts of vehicle issues. I have always felt safe and respected as a woman receiving service there as well. We love and recommend them!

Reasonable priceGeneral repairs & maintenanceAuto engine diagnostic
Alice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

We got a wild quote back saying everything that could leak oil WAS leaking oil. So we took the quote to two other places, and it came back that something completely different not even discovered after the steam test was the real issue. We fixed it for a fraction of the price, since Clegg's wanted to replace 4…

OverpricedGeneral repairs & maintenance
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best customer service I have ever experienced. The whole process was easy, informative, transparent and helpful! Brian was very quick to communicate and explained very clearly everything that was going to happen and what needed to be done. I will take all of my cars there from now on!

Reasonable priceGeneral repairs & maintenanceAuto brake repairWiper blade installation
Zac5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys are awesome and take such good care of my vehicle!

Great priceTransmissionGeneral repairs & maintenanceVehicle Inspection
RioLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Our family vehicles are always in good hands at Clegg Auto American Fork. They are honest, reliable, and priced well. The employees are always so polite and explain everything very well. Latest repairs on my Honda pilot were the catalytic converters and b1 service. All good, thanks a bunch CLEGG!

Great priceGeneral repairs & maintenanceAuto emissions testing
LLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Clegg in American Fork is my go to place for repairs on my vehicles. I have had three of my families vehicles worked on their and they have always been correct and fair!!!! I will keep going back for anything I can't do on my own. They do warranty all of their work without question. I am so happy with them!!!

Great priceSteering & suspension repairAuto water leak repairGeneral repairs & maintenance
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very honest and helpful mechanics. Have never felt like they have pressured me into things and have always been honest about what needs attention now and what can wait.

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
DavidLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good honest techs that will fix your vehicles up right and give you a decent price too. They were able to fix my car's transmission and a few other random things. Highly recommend.

Reasonable priceTransmissionElectrical repairGeneral repairs & maintenance
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thorough, honest, and great to work with. Originally brought my car in for a second opinion, and I’m so glad I did. A quick oil change place told me that I had an oil leak and I should take it to the dealership for diagnostics. I did and was quoted ~$5000 for an invasive transfer case issue. Clegg suggested a…

TransmissionGeneral repairs & maintenanceVehicle Inspection
jonathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had some issues with the blower motor and was only in town for the day visiting our children,the receptionist took all my info and they were able to resolve the problem.Im very glad knowing I have a auto shop that is still thorough and honest.

Great priceElectrical repairGeneral repairs & maintenanceVehicle Inspection
BrantLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best experience I’ve had at an auto repair. They were very conscious of my budget and really helped me make sure I could get my car fixed but without ripping us off. Great group of people.

Reasonable priceGeneral repairs & maintenanceTire rotationsBrakes
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clegg is awesome! They keep you informed of the status of your vehicle. They provide quotes for each job.

TransmissionElectrical repairAir & cabin filter replacement
Sue8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

It is nice to have a business with knowledgeable mechanics. Collin is the best. Trevor was great at letting me know my options. Great team!

General repairs & maintenanceVehicle safety inspection
KaedonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Not bad good size! This place is the best

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
ScottLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thanks for the great, professional and friendly service! Will be using Cleggs from now on!

General repairs & maintenanceService not listed
FrozenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Needed my 4 wheel drive fixed. They did it in a timely manner and for a fair price. Love this place

General repairs & maintenance
Maren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional, very quick, and very accommodating

General repairs & maintenanceVehicle InspectionVehicle safety inspection
Camron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Clegg Auto is great to work with.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They got me right in, diagnosed the problem and had it fixed that same day. I was very satisfied with their service and I would recommend them to anyone with General Repair or maintenance needs.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service.

Auto engine diagnosticGeneral repairs & maintenance
DavidLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I appreciated being able to get in promptly. The customer service rep was great. I really appreciated being able to see video footage of what issues my vehicle has and then being able to make decisions to repair with more confidence! Car was fixed and it was an overall good experience !

General repairs & maintenanceWiper blade installationOil change
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I trust Clegg Auto. Period. Adam, Laramie and Riley are the absolute best.

Auto engine diagnosticEngine repairGeneral repairs & maintenance
ErikLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Over 4 month span I spent close to 15,000 in repairs on my truck. Every time I took it the check engine light would immediately come on. The final time I took it I got 1/4 mile away and my engine blew up!!!! Thanks Clegg then I asked if they guarantee their work and they said nope but we can get you a new engine for…

BrakesEngine repairGeneral repairs & maintenance− Quality− Value
Corey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Staff is friendly, professional, and communicate well. Mechanics are thorough. Hourly rate is high and part prices seem to be marked up significantly compared to ordering parts yourself online.

General repairs & maintenanceTire rotationsVehicle Inspection
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome place, always fair, great people to work with

Air & cabin filter replacementAuto A/C rechargeAuto A/C replacement
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very clean and supportive. Professional and helpful. Direct and to the point

General repairs & maintenanceOil changeVehicle Inspection+ Punctuality+ Quality+ Professionalism
DLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always terrific service at Clegg’s. We couldn’t be happier with their service, their honesty, and fair prices.

General repairs & maintenance
Jaik10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ask for Adam, he really knows what’s best and keeps your wallet in mind. Great place to keep routine maintenance up on your cars. Quick in and out, would recommend for sure

General repairs & maintenance
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sticking with this place for my car repairs, fast easy reliable service every time and very honest and transparent with pricing.

Auto maintenanceEngine repairGeneral repairs & maintenance

Show more general repairs & maintenance reviews (111 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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