Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.103
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#84 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 103 Google reviews tagged “Oil change” · showing 20

DavidLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Friendly auto mechanic that does a great job. They have kept my old work truck running smoothly even after I thought it might be beyond help. It still has many useful years ahead of it. They also do great work on my van. Nice, clean waiting room with wifi access while they work in your car. Update - they are still awesome. Very friendly and attentive.

Great priceAir & cabin filter replacementVehicle InspectionOil change
Lane19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service, straight forward, helpful. Third time using their services over two vehicles and my extended family trust them as well

Reasonable priceTiresEngine repairAir conditioning
Rachel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Clegg Auto is amazing. They always take great care of my cars. I know that I can trust them. They always do an amazing and efficient job.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
AndyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service as always. These guys a technical trouble shooters and just don’t shot gun parts at your vehicle. I am always kept informed and given options when available.

Reasonable priceExhaustAuto engine diagnosticEngine repair
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went in for an oil change and left with a crush. My oil change was quick and the work was exceptional. The guy working on my car was a 20/10. I highly recommend this place for the views... I mean the outstanding work.

Great priceOil change
Jimmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super awesome people had a 24 point inspection, before I bought a car, so thought I’d get my oils change as well. Super great people super transparent about what needs to be done and fast service

Great priceOil change
Beto1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first time coming down here for a couple of repairs on my car, I was super nervous because I was told that not a lot of people knew how to service German, engineered cars. So when I gave them a call and talk to Trevor, my worries and stress went away!! They were super helpful on telling me what my car…

Customer photo from Beto's review
Reasonable priceElectrical repairAir & cabin filter replacementAuto battery replacement
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Glad I finally found a shop I can trust

Reasonable priceAir & cabin filter replacementAuto emissions testingVehicle safety inspection
Ethan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Haven't even finished my appointment and I know the service on my car will be quality. Had a friendly conversation with both receptionists after the other heard about the reasons I came in. You can just feel how much they 1) know about and 2) love working on cars. Don't go anywhere else.

Reasonable priceBrake service & repairOil change
ShawnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service here. Was able to get my suv diagnosed and fixed same day as well as oil change and tire rotation. Needed new brakes and rotors on the back and they did it same day so I wouldn’t be without a vehicle longer than necessary. Even had a way for me to pick it up after hours. Also all details are sent via…

Reasonable priceBrakesOil change
Landon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Took my car in to get an oil change. Great price and friendly people. Would definitely recommend.

Great priceOil change
JoeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

This place had an aura off the charts! Super friendly and upbeat people working the front desk! Despite being the first time going felt totally right at home! Cherry on top, they offer ice cream while waiting. Who can say no. Prices were a little higher and the wait was longer than expected but still would recommend.

OverpricedTiresTire rotationsWheel alignment
RyceejoLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Phenomenal job, communication, and speed

Reasonable priceTiresSteering & suspension replacementVehicle Inspection
LLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Clegg in American Fork is my go to place for repairs on my vehicles. I have had three of my families vehicles worked on their and they have always been correct and fair!!!! I will keep going back for anything I can't do on my own. They do warranty all of their work without question. I am so happy with them!!!

Great priceSteering & suspension repairAuto water leak repairGeneral repairs & maintenance
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very honest and helpful mechanics. Have never felt like they have pressured me into things and have always been honest about what needs attention now and what can wait.

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
Marché8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone from the person who answered the phone, to the person changing the oil in my cute car, to the man who was at the front desk was very courteous and kind. They were efficient and honest. Thank you.

Great priceOil change
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

clegg auto is always so kind and attentive and transparent!

Oil changeService not listed+ Punctuality+ Value
DavidLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I appreciated being able to get in promptly. The customer service rep was great. I really appreciated being able to see video footage of what issues my vehicle has and then being able to make decisions to repair with more confidence! Car was fixed and it was an overall good experience !

General repairs & maintenanceWiper blade installationOil change
Joel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Friendly service. Very reasonable time frame for estimate. Clegg gave me a call within an hour after dropping off the vehicle. My car was ready when they said it would be. No issues with the breaks now! Nice.

Auto brake repairAuto brake replacementOil change
VadraLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I scheduled a day and time, and there was no waiting. They checked my fluid levels and I was good to go. I'll be returning for more service when needed.

Oil change

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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