Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#168 / 218
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Steering & suspension repair” · showing 20

Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Had services done on both my mustang and my chevrolet silverado. Staff was very attentive to my vehicles needs and alerted me to any services I may need in the near future and videos explaining what my recommendations were and why

Great priceEngine repairTransmission
AustinLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have a fleet of 11 vehicles and get them all serviced at Clegg Auto in AF because I know that they will do the job right. They are not the cheapest option but definitely the best value.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Blake11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

4 stars only because it’s too soon to be absolutely sure the issue with the car is full resolved. I was very happy with these guys. Very knowledgeable. Price was maybe a little expensive but final Price was exactly as was quoted.

Steering & suspension repair
Brent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys are awesome. My car was making a strange noise that 3 other shops couldnt figure out. Sound is gone and the car is running great.

Reasonable priceSteering & suspension repairSteering & suspension replacement
Marco4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fixed my rear control arm in only a couple hours! Really good service

Steering & suspension repair
LLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Clegg in American Fork is my go to place for repairs on my vehicles. I have had three of my families vehicles worked on their and they have always been correct and fair!!!! I will keep going back for anything I can't do on my own. They do warranty all of their work without question. I am so happy with them!!!

Great priceSteering & suspension repairAuto water leak repairGeneral repairs & maintenance
LupeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The best! My insurance was dragging their feet and Clegg did everything to get my car back. So grateful for them. My car feels like new. Thank you guys so much for actually caring.

Great priceSteering & suspension repair
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clegg is awesome! They keep you informed of the status of your vehicle. They provide quotes for each job.

TransmissionElectrical repairAir & cabin filter replacement
April6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clegg auto always has our back. They are very thorough and helpful in explaining any issues.

A/C installation & repairAuto A/C rechargeAuto A/C replacement
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome place, always fair, great people to work with

Air & cabin filter replacementAuto A/C rechargeAuto A/C replacement
Serena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Review by Ken Jacobson - Clegg Auto is the BEST!!!! They're fast, efficient, knowledgeable, and courteous. Their costs are reasonable. They worked me into their schedule when I was leaving out of state. I've never been disappointed in their work. I won't take my truck anywhere else!!!

Auto emissions testingAuto maintenanceAuto engine diagnostic
Kylie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were so kind! Offered me free drinks and made great conversation with me! They also are so polite and get things done in a timely manner! They are very honest and trustworthy, and they never overprice you. They also check everything in your car to make sure it is running smoothly for free along with whatever…

Auto battery maintenanceAuto battery replacementAuto emissions testing
JacobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are excellent at communicating and they work fast. I've taken my car to them 3 times so far and they were able to get it in and work on it either same or next day and we're hassle free to approve and do the work. Definitely recommend them!

Auto battery replacementAuto brake replacementAuto maintenance
SMJ9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Reasonable prices for service. Communication from booking to the end was pin point great. Mechanic fixed my car issue within 4 hours. Car is back to normal no issues. Thanks Clegg Auto

Auto maintenanceSteering & suspension repair
Ben10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cleggs was great! I had to make a change at the last minute, the shop my insurance told me to use wasn't accepting cars, so I went to Cleggs. I had heard great things a d it was all true. They worked with the insurance and when things got rolling, they finished the repairs quickly! The car drives great again!

Steering & suspension replacementSteering & suspension repair
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very nice and friendly employees, always reliable. Would recommend to everyone!

Steering & suspension repairWheel alignment
JLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Misdiagnosed my issue, spent a lot of money that didn't solve my problem. Tried to upsell on useless "services." Very poor service from start to finish. Update: Another auto shop replaced the front left wheel bearing for a great price, problem solved. Clegg told me left AND right bearings would need to be replaced. Very scammy, beware!

Steering & suspension repair
nicLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

In the last two weeks I have spent nearly 7,300 dollars with Clegg’s. This included a new transmission and new motor mounts. We also had a power steering issue which followed shortly after the repair of the motor mounts. It was driving so poorly this weekend I had another mechanic look at it to help me understand. I…

Steering & suspension repairTransmissionTransmission repair
WylderLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been going here since before it was owned by Clegg Auto. Cory has ALWAYS been honest, fair, and has done what I asked. I am glad he has stayed. When you find an honest place to take your vehicle, you stay there. Their integrity is rare in today's world.

Oil changeSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
Ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Awesome!

A/C servicesBrakesGeneral repairs & maintenance

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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