Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#145 / 190
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 56 Google reviews tagged “Tires” · showing 20

Lane19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service, straight forward, helpful. Third time using their services over two vehicles and my extended family trust them as well

Reasonable priceTiresEngine repairAir conditioning
Vann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was very impressed with how well Clegg listened to us as we described the issue, including having a mechanic go on a ride with us to see the issues while the car was on.

Reasonable priceTires
LaurenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Honestly, I should have known better. I called ahead to see if they could do a tire rotation for my Tesla. The person on the phone checked with his technicians and said yes they could do it. When I went to take my car in, it was very obvious that I was a joke walking in. I was sitting in the lobby as all of this was…

Tires
JoeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

This place had an aura off the charts! Super friendly and upbeat people working the front desk! Despite being the first time going felt totally right at home! Cherry on top, they offer ice cream while waiting. Who can say no. Prices were a little higher and the wait was longer than expected but still would recommend.

OverpricedTiresTire rotationsWheel alignment
RyceejoLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Phenomenal job, communication, and speed

Reasonable priceTiresSteering & suspension replacementVehicle Inspection
Hunter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a lovely experience with Clegg Auto here in American fork. I’ve been in a few times for several internal repairs but this time it was a popped tire from road shrapnel, causing an entire snowball effect with my insurance. As you know insurance companies can be a great handful and most auto shops struggle to…

Reasonable priceTiresWheel alignment
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very honest and helpful mechanics. Have never felt like they have pressured me into things and have always been honest about what needs attention now and what can wait.

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clegg is awesome! They keep you informed of the status of your vehicle. They provide quotes for each job.

TransmissionElectrical repairAir & cabin filter replacement
ErikLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Over 4 month span I spent close to 15,000 in repairs on my truck. Every time I took it the check engine light would immediately come on. The final time I took it I got 1/4 mile away and my engine blew up!!!! Thanks Clegg then I asked if they guarantee their work and they said nope but we can get you a new engine for…

BrakesEngine repairGeneral repairs & maintenance− Quality− Value
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome place, always fair, great people to work with

Air & cabin filter replacementAuto A/C rechargeAuto A/C replacement
BenLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful

Tires
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I slid my Lincoln Town Car into a curb and bent my wheel and destroyed my tire. Clegg auto did a great job sourcing a replacement wheel and there was a great value for the tires too.

Customer photo from The's review
Tires
JLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have brought several of my cars to Clegg's they have always been able to diagnose my car problems, get parts fast and get the problem fixed. They are really responsive and keep me up to date with anything they find. They don't just try to up-sell me on stuff but point out other repairs that should be dealt with…

Auto emissions testingTire rotationsTires
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I have been two two different tire repair stores to fix the same tire without success. So I went to cleggs and told them my problem. Within an hour they finally were able to fix my tire correctly. It was a bad valve stem.

Tires
Xiao5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are SUPER helpful and friendly! Got my wheel & tire replaced, Riley & Steven updated to me frequently and helped a lot

Tires
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service every time, honest and fair prices.

A/C installation & repairBrakesAuto engine diagnostic+ Punctuality+ Professionalism
StevenLocal Guide · 202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been here twice in the past few years and never felt like I was getting up sold or lied to about anything. I know we are all pretty weary when it comes to going to auto shops but you do not have be afraid of getting ripped off here. They patched up my tire a few years ago and it was a fraction of what other…

General repairs & maintenanceTires
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I got a flat tire on the freeway, thankfully it was right next to the 500 east exit. I quickly exited the freeway and limped my way to Clegg. Cory remembered who I was (even though I was in a totally different car than they’ve known me in) he remembered my name! Super cool. It was almost closing time, but he didn’t…

General repairs & maintenanceOil changeTires
WylderLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been going here since before it was owned by Clegg Auto. Cory has ALWAYS been honest, fair, and has done what I asked. I am glad he has stayed. When you find an honest place to take your vehicle, you stay there. Their integrity is rare in today's world.

Oil changeSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
Leah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very polite and friendly. They were able to find the tires for our old camper and order them. Then they surprised us by getting them and installing them all in one day. Super speedy.

Tires+ Punctuality+ Quality+ Professionalism

Show more tires reviews (36 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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