Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#145 / 190
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 56 Google reviews tagged “Tires” · showing 40

Lane19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service, straight forward, helpful. Third time using their services over two vehicles and my extended family trust them as well

Reasonable priceTiresEngine repairAir conditioning
Vann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was very impressed with how well Clegg listened to us as we described the issue, including having a mechanic go on a ride with us to see the issues while the car was on.

Reasonable priceTires
LaurenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Honestly, I should have known better. I called ahead to see if they could do a tire rotation for my Tesla. The person on the phone checked with his technicians and said yes they could do it. When I went to take my car in, it was very obvious that I was a joke walking in. I was sitting in the lobby as all of this was…

Tires
JoeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

This place had an aura off the charts! Super friendly and upbeat people working the front desk! Despite being the first time going felt totally right at home! Cherry on top, they offer ice cream while waiting. Who can say no. Prices were a little higher and the wait was longer than expected but still would recommend.

OverpricedTiresTire rotationsWheel alignment
RyceejoLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Phenomenal job, communication, and speed

Reasonable priceTiresSteering & suspension replacementVehicle Inspection
Hunter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a lovely experience with Clegg Auto here in American fork. I’ve been in a few times for several internal repairs but this time it was a popped tire from road shrapnel, causing an entire snowball effect with my insurance. As you know insurance companies can be a great handful and most auto shops struggle to…

Reasonable priceTiresWheel alignment
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very honest and helpful mechanics. Have never felt like they have pressured me into things and have always been honest about what needs attention now and what can wait.

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clegg is awesome! They keep you informed of the status of your vehicle. They provide quotes for each job.

TransmissionElectrical repairAir & cabin filter replacement
ErikLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Over 4 month span I spent close to 15,000 in repairs on my truck. Every time I took it the check engine light would immediately come on. The final time I took it I got 1/4 mile away and my engine blew up!!!! Thanks Clegg then I asked if they guarantee their work and they said nope but we can get you a new engine for…

BrakesEngine repairGeneral repairs & maintenance− Quality− Value
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome place, always fair, great people to work with

Air & cabin filter replacementAuto A/C rechargeAuto A/C replacement
BenLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful

Tires
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I slid my Lincoln Town Car into a curb and bent my wheel and destroyed my tire. Clegg auto did a great job sourcing a replacement wheel and there was a great value for the tires too.

Customer photo from The's review
Tires
JLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have brought several of my cars to Clegg's they have always been able to diagnose my car problems, get parts fast and get the problem fixed. They are really responsive and keep me up to date with anything they find. They don't just try to up-sell me on stuff but point out other repairs that should be dealt with…

Auto emissions testingTire rotationsTires
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I have been two two different tire repair stores to fix the same tire without success. So I went to cleggs and told them my problem. Within an hour they finally were able to fix my tire correctly. It was a bad valve stem.

Tires
Xiao5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are SUPER helpful and friendly! Got my wheel & tire replaced, Riley & Steven updated to me frequently and helped a lot

Tires
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service every time, honest and fair prices.

A/C installation & repairBrakesAuto engine diagnostic+ Punctuality+ Professionalism
StevenLocal Guide · 202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been here twice in the past few years and never felt like I was getting up sold or lied to about anything. I know we are all pretty weary when it comes to going to auto shops but you do not have be afraid of getting ripped off here. They patched up my tire a few years ago and it was a fraction of what other…

General repairs & maintenanceTires
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I got a flat tire on the freeway, thankfully it was right next to the 500 east exit. I quickly exited the freeway and limped my way to Clegg. Cory remembered who I was (even though I was in a totally different car than they’ve known me in) he remembered my name! Super cool. It was almost closing time, but he didn’t…

General repairs & maintenanceOil changeTires
WylderLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been going here since before it was owned by Clegg Auto. Cory has ALWAYS been honest, fair, and has done what I asked. I am glad he has stayed. When you find an honest place to take your vehicle, you stay there. Their integrity is rare in today's world.

Oil changeSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
Leah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very polite and friendly. They were able to find the tires for our old camper and order them. Then they surprised us by getting them and installing them all in one day. Super speedy.

Tires+ Punctuality+ Quality+ Professionalism
pamelaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cory took my appointment very helpful. Adam took care of me when I took my truck in He was very helpful and always kept me up on what was going on. Listening to my concerns I would so recommend this location and ask for these guys very happy with their services..

Auto engine diagnosticOil changeTires+ Punctuality+ Quality+ Professionalism
carynandchy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clegg is now my one and only auto shop. They are professionals thru and they told me what was needed and why, explained everything gave me a cost breakdown and worked out what to do. Fast and courteous. Thank You. On to tne next car!

General repairs & maintenanceSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
HannahLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My husband and I love Cleggs and have been going to them for years. They’re fair, reasonably priced and always remember our names. They take good care of us and we wouldn’t dream of going anywhere else.

Oil changeTires
Spencer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This shop is awesome. Corey is a great guy to work with, very informative and helpful. I started using this location for my work vehicle and have since been taking all of my personal vehicles here. They’ve done oil changes, tire rotations, new tires (trucks & trailers), brakes (trucks & trailers), rewired trailer,…

BrakesElectrical repairOil change+ Punctuality+ Quality+ Professionalism
Brent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very fast and professional when they serviced my vehicle.

General repairs & maintenanceTires+ Punctuality+ Professionalism
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I got referred to them by Checker Flag and I'm so glad I went. Had my check engine on and was really nervous it would be a lot of money and it actually wasn't. Reasonable priced and was happy with there service from that. I also decided to get new tires as well. Will definitely go back. 🙂

Auto engine diagnosticTires+ Quality+ Professionalism+ Value
s8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

It has been a pleasure to work with Clegg Auto in AF. They addressed my concerns with my car with clarity about how to fix the issues and fair pricing. I felt very taken care of when I had a few minor items addressed and fixed at no charge. Loved my experience at Clegg Auto!

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Devin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Easy to work with open and honest. Highly recommended

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Quality+ Professionalism
RyanLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were incredibly impressed by the quality communication from Clegg Auto. We brought in a new-to-us used car with a host of issues. They thoroughly checked the car and identified a number of key issues that needed to be addressed. This included timing belt, alternator, and several other smaller items. They took…

BrakesElectricalElectrical repair+ Punctuality+ Quality+ Professionalism
tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Morgan and Cory are the best, they are always friendly, and ready to take care of my vehicle needs. Clegg is efficient, honest, and they'll never try to sell you something your vehicle doesn't need. Clegg is the only place I take my personal and fleet vehicles!

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
TresaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They went the extra mile to help me find a new wheel, since mine aren't made anymore. They also worked easily with my timing. I like be their honesty and way that they help me look at all the options, comparing the most cost effective options with what kind of quality is best for my particular need

Tires+ Quality+ Value
CurtisLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is a newer shop but part of an existing chain. The new management has been very attentive and the service has been great. It seems like some prices have gone up from when it was freeway Tire Pros.

Air & cabin filter replacementEngine repairOil change
J11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Corey Preece was the best sales/manager I have ever worked with. Very professional , understanding, worked with my budget , and checked everything over to make sure my tires last as long as possible . I live an hour away and I’ll be sending family friends and anyone that hears me as I drive by tires shops to go…

Tires+ Punctuality+ Professionalism
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I damaged the wheel of my car, and they took care of it and we’re able to explain what was going on in an easy way. They got the wrong wheel at first and had to get another one from LA, and was able to get my car back by the end of the week. As long as they live in Utah they will have my business!

Tires+ Quality+ Professionalism+ Value
WillLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service and quality work. Will definitely be going back.

TiresWheel alignment+ Quality+ Professionalism
Colter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always receive good service at an honest price and in a timely manner.

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Weston13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’ve used these guys for years now and I’ve never been disappointed! Great team, great service, and I believe great value, but who really ever knows when it comes to mechanical work. Thanks Clegg Auto!!

General repairs & maintenancePaintingTires+ Quality+ Professionalism
Kevin3 months ago★★★★★

Rating only, no written review.

Electrical repairTiresSteering & suspension repair
Keith3 years ago★★★★★

Rating only, no written review.

Tires
KCLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

TiresTransmissionTransmission repair

Show more tires reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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