Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#92 / 171
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Transmission” · showing 20

Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Had services done on both my mustang and my chevrolet silverado. Staff was very attentive to my vehicles needs and alerted me to any services I may need in the near future and videos explaining what my recommendations were and why

Great priceEngine repairTransmission
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional. Great customer service. Very good at keeping me posted on progress of work. Thank You!!!

Reasonable priceTransmissionAir & cabin filter replacement
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys put in a new transmission that ended up being bad, not from their work, and made sure that we had loaner car till the manufacturer sent another transmission. They worked fast for us and got our vehicle back to us in timely manner despite having to do the job twice. They were very good with the…

Transmission
AustinLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have a fleet of 11 vehicles and get them all serviced at Clegg Auto in AF because I know that they will do the job right. They are not the cheapest option but definitely the best value.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
VeteranLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Communication was amazing. They went above and beyond to address my concerns and treated me like family. Trevor and his team have my business going forward.

Great priceTransmission
Odelia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Seriously some of the best customer service! I had been to 2 other shops who couldn’t get me in for a few weeks or straight up said they didn’t work on my car’s transmission. Cleggs had my car diagnosed and fixed within a day! The employees were so sweet and nice to work with and chat with for a little bit. Seriously one of the best car shops around

Transmission
Zac5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys are awesome and take such good care of my vehicle!

Great priceTransmissionGeneral repairs & maintenanceVehicle Inspection
DavidLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good honest techs that will fix your vehicles up right and give you a decent price too. They were able to fix my car's transmission and a few other random things. Highly recommend.

Reasonable priceTransmissionElectrical repairGeneral repairs & maintenance
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thorough, honest, and great to work with. Originally brought my car in for a second opinion, and I’m so glad I did. A quick oil change place told me that I had an oil leak and I should take it to the dealership for diagnostics. I did and was quoted ~$5000 for an invasive transfer case issue. Clegg suggested a…

TransmissionGeneral repairs & maintenanceVehicle Inspection
JohnLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a great job with us and connected us with other good people to finish the job.

Reasonable priceTransmission
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clegg is awesome! They keep you informed of the status of your vehicle. They provide quotes for each job.

TransmissionElectrical repairAir & cabin filter replacement
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service. Attention to Detail. Actually listened to what I told them and did an all around great job fixing my car.

TransmissionAuto engine diagnosticBody & Trim
jamesLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They were great to work with they did everything they could to get my car fixed as quickly as possible. And I would recommend them to friends and family.

Transmission
Darren15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very friendly and knowledgeable staff. And very helpful with my concerns.

Transmission
Johanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Both of my ‘78’ 320i BMW’s have been serviced for decades with the Cleg boys. My mother-in-laws A Clegg cousin was nd I’ve never been disappointed Sold both those twins to nephews, they serviced our 4Runner, ‘78’Lincoln MsrkV, Both vw bBeatles , and now about to take the ‘08’ Honda Touring Odyssey for breaks I kinda…

Electrical repairTransmission
Travis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough when looking through my vehicles to find the problems and offer me multiple solutions! They did a great job.

Transmission
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome place, always fair, great people to work with

Air & cabin filter replacementAuto A/C rechargeAuto A/C replacement
Erin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm happy to leave a review for the helpful, professional team at Clegg Auto. I went for transmission service and inspection. Because I knew they were listening to me, I mentioned that I needed a wiper fluid reservoir. The part is backordered from the dealer. Laramie found the part, had it delivered, and the…

TransmissionVehicle InspectionService not listed
Reba9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved them. They were able to get my vehicle in and got everything I needed done even after I added another repair needed. People are super friendly.

Air & cabin filter replacementAuto maintenanceBrakes
nicLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

In the last two weeks I have spent nearly 7,300 dollars with Clegg’s. This included a new transmission and new motor mounts. We also had a power steering issue which followed shortly after the repair of the motor mounts. It was driving so poorly this weekend I had another mechanic look at it to help me understand. I…

Steering & suspension repairTransmissionTransmission repair

Show more transmission reviews (13 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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