Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 122
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 54 Google reviews tagged “Vehicle Inspection” · showing 20

Bryan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Excellent service, listened to what we were experiencing and then explained what they had found and then reviewed in detail what the technician observed. Once again an excellent experience.

Auto engine diagnosticVehicle Inspection
DavidLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Friendly auto mechanic that does a great job. They have kept my old work truck running smoothly even after I thought it might be beyond help. It still has many useful years ahead of it. They also do great work on my van. Nice, clean waiting room with wifi access while they work in your car. Update - they are still awesome. Very friendly and attentive.

Great priceAir & cabin filter replacementVehicle InspectionOil change
Rachel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Clegg Auto is amazing. They always take great care of my cars. I know that I can trust them. They always do an amazing and efficient job.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Spencer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Clegg Auto in American fork is always my number 1 recommendation to anyone who asks. They are family to me. I have always taken my cars there and they know me by name and always greet me with a warm smile. I brought my car in for emissions and they got it done early and even looked over my car. Cleggs is an amazing…

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
AndyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service as always. These guys a technical trouble shooters and just don’t shot gun parts at your vehicle. I am always kept informed and given options when available.

Reasonable priceExhaustAuto engine diagnosticEngine repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had my tires replaced at a national chain and they told me I needed a $1,200 repair because the boots on my suspension were torn. I took my vehicle in to have it checked at Clegg they checked it for no cost and said the boots were absolutely fine. They are great to work with it was one of the best experiences I've…

Great priceVehicle Inspection
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They all are very friendly, courteous, and had my inspection completed quickly!

Reasonable priceVehicle Inspection
SethLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had brake problems with my truck. We brought it in then got hit with a bunch of bills all at once and didn’t have money for the full repairs so we had to bring it back and park it until we can get some of the critical repairs done. We’ve brought in multiple vehicles over the years and every member of the staff has…

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
PeggyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Performed safety & emmissions check & I actually didn’t pass one item…I was able to get it fixed and returned that day (no appt the second time) and they were nice enough to find someone inbetween other customers- to re-inspect and fix the proper paperwork. It was very much appreciated that they found a way to accommodate me the 2nd time!

Vehicle InspectionAuto emissions testingVehicle safety inspection
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I got a Pre-purchase inspection and alignment check done at Clegg while looking for a car. They were thorough and found several significant issues with the vehicle. The fee was well worth the peace of mind and the savings on costly repairs to fix truck rear.

Reasonable priceVehicle Inspection
Zac5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys are awesome and take such good care of my vehicle!

Great priceTransmissionGeneral repairs & maintenanceVehicle Inspection
RyceejoLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Phenomenal job, communication, and speed

Reasonable priceTiresSteering & suspension replacementVehicle Inspection
LoyaltyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

These guys are great to work with! From the very beginning they had great customer service, great communication, and best of all they completed the repair under budget!

Customer photo from Loyalty's review
Great priceEngine repairVehicle Inspection
Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Got recommend Clegg Auto from my brother-in law. They were very friendly and knowledgeable. Even when another car delayed my car’s diagnostic. While I did not have the recommended repairs done, due to cost, I will absolutely keep them in mind if there are repairs I need that I can’t do at home.

Reasonable priceVehicle Inspection
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very honest and helpful mechanics. Have never felt like they have pressured me into things and have always been honest about what needs attention now and what can wait.

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
DavidLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good honest techs that will fix your vehicles up right and give you a decent price too. They were able to fix my car's transmission and a few other random things. Highly recommend.

Reasonable priceTransmissionElectrical repairGeneral repairs & maintenance
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thorough, honest, and great to work with. Originally brought my car in for a second opinion, and I’m so glad I did. A quick oil change place told me that I had an oil leak and I should take it to the dealership for diagnostics. I did and was quoted ~$5000 for an invasive transfer case issue. Clegg suggested a…

TransmissionGeneral repairs & maintenanceVehicle Inspection
jonathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had some issues with the blower motor and was only in town for the day visiting our children,the receptionist took all my info and they were able to resolve the problem.Im very glad knowing I have a auto shop that is still thorough and honest.

Great priceElectrical repairGeneral repairs & maintenanceVehicle Inspection
Benny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I used to get good service here but ever since they got bought out it's slowly gone downhill. I should have known things were weird when they told me I needed to replace a battery that was only 2 years old. Luckily I didn't do that because the alternator was the problem and I had someone else fix that. I've never…

OverpricedVehicle Inspection
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clegg is awesome! They keep you informed of the status of your vehicle. They provide quotes for each job.

TransmissionElectrical repairAir & cabin filter replacement

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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