Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 122
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 54 Google reviews tagged “Vehicle Inspection”

Bryan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Excellent service, listened to what we were experiencing and then explained what they had found and then reviewed in detail what the technician observed. Once again an excellent experience.

Auto engine diagnosticVehicle Inspection
DavidLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Friendly auto mechanic that does a great job. They have kept my old work truck running smoothly even after I thought it might be beyond help. It still has many useful years ahead of it. They also do great work on my van. Nice, clean waiting room with wifi access while they work in your car. Update - they are still awesome. Very friendly and attentive.

Great priceAir & cabin filter replacementVehicle InspectionOil change
Rachel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Clegg Auto is amazing. They always take great care of my cars. I know that I can trust them. They always do an amazing and efficient job.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Spencer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Clegg Auto in American fork is always my number 1 recommendation to anyone who asks. They are family to me. I have always taken my cars there and they know me by name and always greet me with a warm smile. I brought my car in for emissions and they got it done early and even looked over my car. Cleggs is an amazing…

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
AndyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service as always. These guys a technical trouble shooters and just don’t shot gun parts at your vehicle. I am always kept informed and given options when available.

Reasonable priceExhaustAuto engine diagnosticEngine repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had my tires replaced at a national chain and they told me I needed a $1,200 repair because the boots on my suspension were torn. I took my vehicle in to have it checked at Clegg they checked it for no cost and said the boots were absolutely fine. They are great to work with it was one of the best experiences I've…

Great priceVehicle Inspection
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They all are very friendly, courteous, and had my inspection completed quickly!

Reasonable priceVehicle Inspection
SethLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had brake problems with my truck. We brought it in then got hit with a bunch of bills all at once and didn’t have money for the full repairs so we had to bring it back and park it until we can get some of the critical repairs done. We’ve brought in multiple vehicles over the years and every member of the staff has…

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
PeggyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Performed safety & emmissions check & I actually didn’t pass one item…I was able to get it fixed and returned that day (no appt the second time) and they were nice enough to find someone inbetween other customers- to re-inspect and fix the proper paperwork. It was very much appreciated that they found a way to accommodate me the 2nd time!

Vehicle InspectionAuto emissions testingVehicle safety inspection
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I got a Pre-purchase inspection and alignment check done at Clegg while looking for a car. They were thorough and found several significant issues with the vehicle. The fee was well worth the peace of mind and the savings on costly repairs to fix truck rear.

Reasonable priceVehicle Inspection
Zac5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys are awesome and take such good care of my vehicle!

Great priceTransmissionGeneral repairs & maintenanceVehicle Inspection
RyceejoLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Phenomenal job, communication, and speed

Reasonable priceTiresSteering & suspension replacementVehicle Inspection
LoyaltyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

These guys are great to work with! From the very beginning they had great customer service, great communication, and best of all they completed the repair under budget!

Customer photo from Loyalty's review
Great priceEngine repairVehicle Inspection
Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Got recommend Clegg Auto from my brother-in law. They were very friendly and knowledgeable. Even when another car delayed my car’s diagnostic. While I did not have the recommended repairs done, due to cost, I will absolutely keep them in mind if there are repairs I need that I can’t do at home.

Reasonable priceVehicle Inspection
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very honest and helpful mechanics. Have never felt like they have pressured me into things and have always been honest about what needs attention now and what can wait.

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
DavidLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good honest techs that will fix your vehicles up right and give you a decent price too. They were able to fix my car's transmission and a few other random things. Highly recommend.

Reasonable priceTransmissionElectrical repairGeneral repairs & maintenance
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thorough, honest, and great to work with. Originally brought my car in for a second opinion, and I’m so glad I did. A quick oil change place told me that I had an oil leak and I should take it to the dealership for diagnostics. I did and was quoted ~$5000 for an invasive transfer case issue. Clegg suggested a…

TransmissionGeneral repairs & maintenanceVehicle Inspection
jonathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had some issues with the blower motor and was only in town for the day visiting our children,the receptionist took all my info and they were able to resolve the problem.Im very glad knowing I have a auto shop that is still thorough and honest.

Great priceElectrical repairGeneral repairs & maintenanceVehicle Inspection
Benny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I used to get good service here but ever since they got bought out it's slowly gone downhill. I should have known things were weird when they told me I needed to replace a battery that was only 2 years old. Luckily I didn't do that because the alternator was the problem and I had someone else fix that. I've never…

OverpricedVehicle Inspection
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clegg is awesome! They keep you informed of the status of your vehicle. They provide quotes for each job.

TransmissionElectrical repairAir & cabin filter replacement
Edith6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am a repeat customer and have never regretted. The are friendly and service was very fast.

Vehicle InspectionAuto emissions testing
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service. Attention to Detail. Actually listened to what I told them and did an all around great job fixing my car.

TransmissionAuto engine diagnosticBody & Trim
Maren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional, very quick, and very accommodating

General repairs & maintenanceVehicle InspectionVehicle safety inspection
DavidLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I appreciated being able to get in promptly. The customer service rep was great. I really appreciated being able to see video footage of what issues my vehicle has and then being able to make decisions to repair with more confidence! Car was fixed and it was an overall good experience !

General repairs & maintenanceWiper blade installationOil change
Joel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Friendly service. Very reasonable time frame for estimate. Clegg gave me a call within an hour after dropping off the vehicle. My car was ready when they said it would be. No issues with the breaks now! Nice.

Auto brake repairAuto brake replacementOil change
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very efficient check in process. They kept me advised on the progress of the repair. Fair and clean .

Auto A/C rechargeAuto brake repairVehicle Inspection
April6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clegg auto always has our back. They are very thorough and helpful in explaining any issues.

A/C installation & repairAuto A/C rechargeAuto A/C replacement
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I trust Clegg Auto. Period. Adam, Laramie and Riley are the absolute best.

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Mady7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I don't know why this store doesn't have 1000/5 stars. I had come up on some hard times and Clegg Auto greeted me and treated me with so much respect and kindness, they have won my business and my families business for years to come.

Oil changeVehicle Inspection
Calvin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic customer service!! 10/10 would recommend

Vehicle InspectionVehicle safety inspection
Corey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Staff is friendly, professional, and communicate well. Mechanics are thorough. Hourly rate is high and part prices seem to be marked up significantly compared to ordering parts yourself online.

General repairs & maintenanceTire rotationsVehicle Inspection
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome place, always fair, great people to work with

Air & cabin filter replacementAuto A/C rechargeAuto A/C replacement
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very clean and supportive. Professional and helpful. Direct and to the point

General repairs & maintenanceOil changeVehicle Inspection+ Punctuality+ Quality+ Professionalism
KarenLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were amazing!! We brought in two cars and they got both fixed up wonderfully. Communication was better than any other mechanic I’ve ever been to. Their cost for a brake replacement came in at about half the cost of another estimate we got. I’m super happy with the service we received here and would definitely bring my cars back again.

Auto brake replacementAuto maintenanceVehicle Inspection
JacobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are excellent at communicating and they work fast. I've taken my car to them 3 times so far and they were able to get it in and work on it either same or next day and we're hassle free to approve and do the work. Definitely recommend them!

Auto battery replacementAuto brake replacementAuto maintenance
Erin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm happy to leave a review for the helpful, professional team at Clegg Auto. I went for transmission service and inspection. Because I knew they were listening to me, I mentioned that I needed a wiper fluid reservoir. The part is backordered from the dealer. Laramie found the part, had it delivered, and the…

TransmissionVehicle InspectionService not listed
Duncan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My starter went out in my old car so I had to towed to Clegg because they had good reviews. They called me when it arrived and set clear expectations and pricing along with an estimated time they’d have the diagnostic complete. They followed through very well and found the issue and others I wasn’t aware of. They…

ElectricalVehicle Inspection
KristinLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very kind from the first phone call! Able to get me in same day. Explained everything to me. Very thorough and affordable! Highly recommend Cleggs!

Oil changeVehicle Inspection
Reba9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved them. They were able to get my vehicle in and got everything I needed done even after I added another repair needed. People are super friendly.

Air & cabin filter replacementAuto maintenanceBrakes
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with Clegg Auto was very positive. They did an auto inspection on a car we wanted to purchase and they changed out an old battery in record time. Easy to work with- we are returning to service our brakes even though we live an hr away in drive time.

BatteryVehicle Inspection
Forrest8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The inspection saved me from buying a faulty car that would have cost me $5000 in repairs down the road. I have been trusting Clegg service for more than 8 years.

Vehicle Inspection
CristianLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy and fast appointment. No pressure and genuine feedback provided, with no "fake" requirements.

Air & cabin filter replacementOil changeVehicle Inspection
Trenton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gilbert is a very honest guy and didn’t get pushy when I declined some of the services they offer. It is very rare these days to trust a car repair shop but Clegg’s is an exception to that. The technician, I think his name is Collin, was very professional and completed the work on time.

Auto engine diagnosticEngine repairVehicle Inspection
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service every time, honest and fair prices.

A/C installation & repairBrakesAuto engine diagnostic+ Punctuality+ Professionalism
JillLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely WONDERFUL experience with Clegg. They were able to diagnose and fix my leaking radiator problem with my van. Since it was going to take them longer than a few hours, they lent me a mini van to use for two days for free. I was so grateful to still have a family car while ours got fixed! Plus their prices…

Oil changeVehicle Inspection
KelsiLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I got my emissions and renewal done and they were excellent. The emissions is only $30 so that was good and the customer service is great there.

Vehicle Inspection
RussLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Rating only, no written review.

Reasonable priceAuto brake repairVehicle Inspection
Caleb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

General repairs & maintenanceVehicle InspectionAir conditioning
AustinLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Steering & suspension repairGeneral repairs & maintenanceAuto engine tuning
Noah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Engine repairVehicle Inspection
kaylynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto emissions testingVehicle Inspection
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceOil changeVehicle Inspection
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Vehicle Inspection+ Punctuality+ Professionalism+ Value
Sarah12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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