Experts Reviews · Company report
Clegg Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Clegg Auto

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 1,433 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clegg Auto is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clegg Auto is better than 68% of auto repair shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clegg Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clegg Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clegg Auto is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clegg Auto is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Clegg Auto for 8 kinds of job.

Clegg Auto for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 142
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 44 Google reviews tagged “Wheel alignment” · showing 20

Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Had services done on both my mustang and my chevrolet silverado. Staff was very attentive to my vehicles needs and alerted me to any services I may need in the near future and videos explaining what my recommendations were and why

Great priceEngine repairTransmission
AustinLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have a fleet of 11 vehicles and get them all serviced at Clegg Auto in AF because I know that they will do the job right. They are not the cheapest option but definitely the best value.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
JoeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

This place had an aura off the charts! Super friendly and upbeat people working the front desk! Despite being the first time going felt totally right at home! Cherry on top, they offer ice cream while waiting. Who can say no. Prices were a little higher and the wait was longer than expected but still would recommend.

OverpricedTiresTire rotationsWheel alignment
Todd11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service, happy people, fair price. Good water!!!

Wheel alignment
Hunter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a lovely experience with Clegg Auto here in American fork. I’ve been in a few times for several internal repairs but this time it was a popped tire from road shrapnel, causing an entire snowball effect with my insurance. As you know insurance companies can be a great handful and most auto shops struggle to…

Reasonable priceTiresWheel alignment
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clegg is awesome! They keep you informed of the status of your vehicle. They provide quotes for each job.

TransmissionElectrical repairAir & cabin filter replacement
Say9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an alignment done on my vehicle and Clegg did an exceptional job. The service was excellent and my car was finished when they said it would be. They also kept me in the loop and updated me throughout the day until my car was done. I would definitely recommend them.

Wheel alignment
April6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clegg auto always has our back. They are very thorough and helpful in explaining any issues.

A/C installation & repairAuto A/C rechargeAuto A/C replacement
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome place, always fair, great people to work with

Air & cabin filter replacementAuto A/C rechargeAuto A/C replacement
CandaceLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience getting some corrective work done on my VW. They made everything so easy; coordinating with me to get the work done while I was on vacation. Great communication, easy process reviewing and approving quoted work. Prices are very reasonable, and customer service was fantastic. Car drives so much…

Air & cabin filter replacementAuto emissions testingBrakes
JLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have brought several of my cars to Clegg's they have always been able to diagnose my car problems, get parts fast and get the problem fixed. They are really responsive and keep me up to date with anything they find. They don't just try to up-sell me on stuff but point out other repairs that should be dealt with…

Auto emissions testingTire rotationsTires
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very nice and friendly employees, always reliable. Would recommend to everyone!

Steering & suspension repairWheel alignment
Reba9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved them. They were able to get my vehicle in and got everything I needed done even after I added another repair needed. People are super friendly.

Air & cabin filter replacementAuto maintenanceBrakes
Brad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I dropped the truck off early, they replaced the right front wheel bearing and did the alignment I picked it up at5:30, done and done on the road again. Thanks.

General repairs & maintenanceWheel alignment
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service every time, honest and fair prices.

A/C installation & repairBrakesAuto engine diagnostic+ Punctuality+ Professionalism
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I got a flat tire on the freeway, thankfully it was right next to the 500 east exit. I quickly exited the freeway and limped my way to Clegg. Cory remembered who I was (even though I was in a totally different car than they’ve known me in) he remembered my name! Super cool. It was almost closing time, but he didn’t…

General repairs & maintenanceOil changeTires
WylderLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been going here since before it was owned by Clegg Auto. Cory has ALWAYS been honest, fair, and has done what I asked. I am glad he has stayed. When you find an honest place to take your vehicle, you stay there. Their integrity is rare in today's world.

Oil changeSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
Layton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clegg Auto of AF is my choice location for car repairs. They also have a body shop in Spanish Fork that I am excited to go to next. I’m a recurring customer for several years, I have never been disappointed.

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Quality+ Professionalism
pamelaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cory took my appointment very helpful. Adam took care of me when I took my truck in He was very helpful and always kept me up on what was going on. Listening to my concerns I would so recommend this location and ask for these guys very happy with their services..

Auto engine diagnosticOil changeTires+ Punctuality+ Quality+ Professionalism
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Communicated very well and completed the work in a timely manner while doing a great job. Vehicle always feels and runs great when they’re done with it

General repairs & maintenanceOil changeWheel alignment+ Punctuality+ Quality+ Professionalism

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 2%

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