Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts
Google reviewers rate the service five stars based on 271 reviews, highlighting fast diagnostics, affordable pricing, and effective data recovery for both personal and business clients. Customers frequently praise the clear communication and professional demeanor, noting that issues were often resolved within days or remotely. However, a small number of one-star reviews criticize the lack of responsiveness and describe the home-based location as inaccessible, creating a pattern of communication difficulties for some users.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
271 Google reviews we collected
Phrases our text analysis found in 258 written reviews
How often each topic comes up in the written reviews
We read 258 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Shawn was up front, efficient and had great communication.”
“Shawn is very organized, precise, and knowledgeable.”
“His prices are very reasonable and he didn't charge me for somethings he found after I had paid him.”
“Best service in town, I been to a couple of local places they over charge and there job is awful.”
“I would definitely recommend his services to anyone.”
“I am so impressed with the excellent work done on my computer.”
“…oss and even helping me when my pc had got blown over by the wind and messed up the case, he still offered to help and I really did appreciate everyth…”
“I’ve been a monthly client for quite a while now, and I can honestly say this has been one of the best decisions I’ve ever made.”
“Every time something goes wrong — whether it’s my computer, network, or something I can’t even explain — Shawn just handles it.”
praise complaint · found by our text analysis, Google review wording unchanged.
This guy has consistently saved my bacon more times than I can count!!!! Reliable and effective!!
Shawn was up front, efficient and had great communication. Will use again if I ever need his expertise again.
Shawn is very organized, precise, and knowledgeable. Not only did I leave with an upgrade, I also left with more knowledge than I came with. I would definitely recommend his services to anyone.
I’ve been a monthly client for quite a while now, and I can honestly say this has been one of the best decisions I’ve ever made. Every time something goes wrong — whether it’s my computer, network, or something I can’t even explain — Shawn just handles it. No stress, no runaround, just solutions. What really stands…
Clickanerd exceeded my expectations! Not only did he solve my computer problem within minutes, he also went the extra mile and did a cleanup of my computer and removed all unnecessary programs. He is well worth the cost and will set you up for problem free work. Thank you!,
It went well, fairly cheap and a good job was done! I would recommend going if you need a technology repair in Killeen!
5.0 ★★★★★ 271 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This guy has consistently saved my bacon more times than I can count!!!! Reliable and effective!!
Shawn was up front, efficient and had great communication. Will use again if I ever need his expertise again.
Shawn is very organized, precise, and knowledgeable. Not only did I leave with an upgrade, I also left with more knowledge than I came with. I would definitely recommend his services to anyone.
I’ve been a monthly client for quite a while now, and I can honestly say this has been one of the best decisions I’ve ever made. Every time something goes wrong — whether it’s my computer, network, or something I can’t even explain — Shawn just handles it. No stress, no runaround, just solutions. What really stands out is consistency. Month after month, he shows up, fixes the issue, and somehow makes everything run better than before. Problems I used to deal with constantly are just… gone. It’s rare to find someone this reliable and knowledgeable. At this point, I don’t even think twice — if something’s off, I know it’ll be handled quickly and correctly. Highly recommend to anyone who’s tired of dealing with tech headaches.
Clickanerd exceeded my expectations! Not only did he solve my computer problem within minutes, he also went the extra mile and did a cleanup of my computer and removed all unnecessary programs. He is well worth the cost and will set you up for problem free work. Thank you!,
It went well, fairly cheap and a good job was done! I would recommend going if you need a technology repair in Killeen!
Our Company has been with the technicians at click a nerd for many years. When we have an issue, we access the team viewer help menu and a technician is instantly available. Keeping our servers online and business running smooth is top priority and it shows with these professionals.
I was very happy and satisfied with the work done on my PC, prior to going to ClickANerd I couldn't pin point what was exactly wrong with my computer for months, but Shawn was able to figure it out and offered a very budget friendly solution, and my computer was fixed the very next day. 10/10 would recommend for anyone in the area!
I am so impressed with the excellent work done on my computer. He fixed everything wrong with my computer giving me extra memory too. His prices are very reasonable and he didn't charge me for somethings he found after I had paid him. His shop is very clean and neat. I would encourage others to take their computers to him
I’ve had a monthly service subscription for years. Excellent customer service and problem resolution is superior. I highly recommend this company.
Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts
