Junk removal service · Sacramento, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%99+28Replies to reviews 8%93+7.7Experts Score= 98Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 71 hauling servicesiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★511 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers of Clifford's Junk Removal in Sacramento, California, consistently highlight the team's punctuality, professionalism, and efficient handling of bulky items. Customers frequently note that the service includes cleanup after removal and that prices are generally reasonable for the work performed. While the majority of feedback is positive regarding same-day availability and communication, one low-star review criticizes a significant discrepancy between the initial quoted price range and the final billed amount.
Google rating: 5.0 out of 5 from 511 reviews (99% five-star).
Reviews on this page: 511 Google reviews (467 with written comments, 21 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 28, 2026.
Service: Hauling Service serving Sacramento, California.
Data from Google, last updated October 29, 2026.
Score profile vs other hauling services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Clifford's Junk RemovalHauling Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clifford's Junk Removal: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clifford's Junk Removal: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clifford's Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clifford's Junk Removal: 93/100 on this factor. Category median: 93.A
93
Bar = this company · dark tick = category median.
Star ratings
511 Google reviews we collected
5.0of 5
5 stars50599%
4 stars41%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 467 written reviews
100%praise
Praise1,124100%
Complaints30%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude31128%
Speed & response29026%
Would recommend15914%
Quality & results15213%
Price & value14813%
Communication494%
Honesty & trust182%
What customers talk about
We read 467 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew was very friendly, professional and helpful!”
“The team worked quickly and carefully to clear everything out.”
“I will definitely use them again and will recommend them to everyone 😃”
“They did a wonderful job removing the bulky furniture.”
“Fast and timely same day service at a reasonable price”
“I was provided with a clear estimate on site, communication throughout the day on when they would arrive and above all treated with respect and kindness.”
“The entire process was smooth, and I would recommend them to anyone looking for a reliable junk removal service.”
People customers mention
Brandon52 reviews
Chad41 reviews
Devin39 reviews
Josh23 reviews
Hunter16 reviews
Devon5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJim7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★
Chad and Devin were fast, efficient and friendly. Could not have been an easier process.
TTracey5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★
They were awesome. Very professional, on time. I would definitely use them again.
BBecky1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I was very happy with the service I received. I will definitely use them again and will recommend them to everyone 😃
MMarjorie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I am very happy with the service provided by Clifford's Junk Removal! The team worked quickly and carefully to clear everything out. They were friendly, respectful of my property, and swept up the area before they left. A truly stress-free experience. I would recommend their service!"
Llydia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Chad and Cliff came out to my house gave me an estimate that I agreed to and they cleared out my side yard. They were quick and efficient. They came out on the same day and the work was done on the same day, which was great for me. It was about to rain. I like that they work with veterans and that I could get a…
Ddamian1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Chad was prompt and professional. They did a wonderful job removing the bulky furniture. We'll be using Clifford's again.
The crew was very friendly, professional and helpful! A+ Thanks very much
Response from the owner · an hour ago
Thank you so much, Denise! We're thrilled our crew was friendly, professional, and helpful for you. We're proud to provide dependable junk removal for neighbors across Roseville, Rocklin, and the greater Sacramento area. We truly appreciate your kind words, so just give us a call anytime you need a hand!
J
Jim Larsen7 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Chad and Devin were fast, efficient and friendly. Could not have been an easier process.
Response from the owner · an hour ago
Thank you so much, Jim! We're so glad Chad and Devin were fast, efficient, and friendly, and that the whole process was easy for you. We're proud to provide dependable junk removal for neighbors across Roseville, Rocklin, and the greater Sacramento area. We truly appreciate you taking the time to leave a review, so just give us a call anytime!
T
Tracey Russo5 reviewsiTotal number of Google reviews Tracey has written across all businesses on Google Maps, not just this one.
They were awesome. Very professional, on time. I would definitely use them again.
Response from the owner · an hour ago
Thank you so much, Tracey! We're so glad you found our crew awesome, professional, and right on time. We're proud to provide dependable junk removal for neighbors across Roseville, Rocklin, and the greater Sacramento area. We'd love to help you again, so just give us a call anytime!
M
Marc Marmorstein2 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Thank you so much, Marc! We're so glad our team was helpful and kind and did a fantastic job for you. We're proud to provide dependable junk removal for neighbors across Roseville, Rocklin, and the greater Sacramento area. We truly appreciate you taking the time to leave a review, and we'd love to help again, so just give us a call anytime!
B
Becky de la Garza1 reviewiTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
I was very happy with the service I received. I will definitely use them again and will recommend them to everyone 😃
Response from the owner · a day ago
Thank you so much, Becky! We're so happy you were pleased with your service and that you'd use us again and recommend us to others. We're proud to provide dependable junk removal for neighbors across Roseville, Rocklin, and the greater Sacramento area. We truly appreciate your kind words, so just give us a call anytime you need a hand!
M
Marjorie Brock-Pett1 reviewiTotal number of Google reviews Marjorie has written across all businesses on Google Maps, not just this one.
I am very happy with the service provided by Clifford's Junk Removal! The team worked quickly and carefully to clear everything out. They were friendly, respectful of my property, and swept up the area before they left. A truly stress-free experience. I would recommend their service!"
Response from the owner · 2 days ago
Thank you so much, Marjorie! We're so glad our team worked quickly and carefully for you, since that's exactly what we strive for on every job. We're proud to provide dependable junk removal for neighbors across Roseville, Rocklin, and the greater Sacramento area. We truly appreciate you taking the time to leave a review, and we'd love to help again, so just give us a call anytime!
K
Kari Howard3 reviewsiTotal number of Google reviews Kari has written across all businesses on Google Maps, not just this one.
Thank you so much, Kari! We're thrilled you thought our guys did a great job. We're proud to provide dependable junk removal for neighbors across Roseville, Rocklin, and the greater Sacramento area. We truly appreciate you taking the time to leave a review, and we'd love to help again, so just give us a call anytime!
H
Harpreet Singh2 reviewsiTotal number of Google reviews Harpreet has written across all businesses on Google Maps, not just this one.
Thank you so much, Harpreet! We're glad you found our team helpful and our pricing fair, since that's what we aim for on every job. We're proud to provide dependable junk removal for neighbors across Roseville, Rocklin, and the greater Sacramento area. We'd love to help you again, so just give us a call anytime!
L
lydia merkley6 reviewsiTotal number of Google reviews lydia has written across all businesses on Google Maps, not just this one.
Chad and Cliff came out to my house gave me an estimate that I agreed to and they cleared out my side yard. They were quick and efficient. They came out on the same day and the work was done on the same day, which was great for me. It was about to rain. I like that they work with veterans and that I could get a same-day quote and the work done. The only thing I had a problem with is the fact that the estimate was a bit higher than I had expected. I’m on a fixed income so that matters to me, but I needed it done then, they were there so I went ahead with it. I do recommend Cliffords.
Response from the owner · 2 days ago
Thank you so much, Lydia! We're glad Chad and Cliff could give you a fair estimate and get your side yard cleared out. We take pride in honest, dependable junk removal for neighbors across Roseville, Rocklin, and the greater Sacramento area. We truly appreciate you taking the time to leave a review, and we'd love to help again, so just give us a call anytime!
D
damian pascuzzo1 reviewiTotal number of Google reviews damian has written across all businesses on Google Maps, not just this one.
Chad was prompt and professional. They did a wonderful job removing the bulky furniture. We'll be using Clifford's again.
Response from the owner · 2 days ago
Thank you so much, Damian! We're thrilled Chad was prompt and professional and that we could clear out your bulky furniture with ease. We're proud to provide dependable junk removal for neighbors across Roseville, Rocklin, and the greater Sacramento area. We'd love to help you again, so just give us a call anytime!
